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6+ years in sales, consulting, and operations, predominantly supporting high-profile Enterprise clients in Semiconductor, Pharmaceuticals, and Aerospace.𝗣𝗿𝗲𝗦𝗮𝗹𝗲𝘀 𝗖𝗮𝗿𝗲𝗲𝗿 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀• Grew territory revenue by 60% in 2023 by responding to over 300 RFPs annually from 100+ different clients, with an average deal size exceeding $100K• Conducted detailed data analysis in PowerBI to optimize resource allocation, driving a 33% increase in new customer acquisition in underperforming sectors• Deliver tailored presentations of services to industry leaders and prospective customers, resulting in onboarding 5 major accounts valued at $3.96M𝗥𝗲𝗹𝗲𝘃𝗮𝗻𝘁 𝗦𝗸𝗶𝗹𝗹𝘀• Conducting in-depth presentations to large groups• Managing and communicating with technical and non-technical stakeholders• Designing and implementing tailored solutions• Developing technologies and processes to increase efficiency• Data Analysis for technical insights𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸• Data Visualization tools (e.g., Power BI, Seaborn, Plotly, etc.)• CRM (Salesforce, Dynamics 365, SuagrCRM)• Languages (Python, VBA, SQL, C++, Java, ARM)• AI/ML (DRL, LLMs)I have a diverse background that bridges the gaps between sales, engineering, operations, and management. I have proven myself to be a life-long learner and will learn any business-related concept to succeed and become an SME. My colleagues describe me a quick learner with the ability to articulate concepts to audiences of all skill levels and backgrounds.In my spare time you'll find me cycling, working in the garden, trying something new in the kitchen, or painting.
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Partner Technical SpecialistIbmTexas, United States -
Sales Engineer / Technical EstimatorAstro Pak Corporation Aug 2022 - PresentCosta Mesa, Ca, UsConsult with clients to assess technical requirements of RFQ/RFPs and conceptualize projects. Leverage sales and engineering experience to liaise with client technical team and internal project team members. Major focus on objectively understanding the needs in the semiconductor, pharmaceutical, and aerospace sectors and discussing the value add of our services.🔹 Developed a software solution in VBA to automate 70% of all proposal and quote generation 🔹 Grew territory revenue by 60% in 2023 by handling all technical conceptualizations for 5 states (TOLAM)🔹 Engage directly with clients to understand their needs, deliver tailored presentations of our services, explain our complex processes in a simplified way, and be a trusted advisor with their best interests in mind🔹 Over $11M in revenue contribution from August 2022 through July 2024🔹 Developed a sandboxed LLM chatbot in Python to quickly reference internal documents, procedures, and other technical data as well as quickly parse technical specifications to identify requirements -
Senior Operations EngineerMary Kay Global Mar 2020 - Apr 2022Addison, Tx, UsLead the development of strategic plans for capital projects from defining scopes of work to commissioning and start-up plans for the manufacturing of consumer-grade chemicals, cosmetics, and OTC pharmaceutical products. Primarily support lean operations of product manufacturing, production timelines, purchasing and inventory management, quality control, and production line development within a single high-production facility in Lewisville, TX while, additionally, supporting a national engineering team with strategic business initiatives. Identify operational priorities for process flow and process design by performing feasibility studies and assessing objectives such as efficiency, cost reduction, automation, operator convenience, safety improvements, and environmental stewardship. 🔹 Supported and provided technical leadership to a team of 10 engineers and additional contractors to facilitate production of 150M finished goods per year🔹 Managed a multi-million dollar annual budget with individual projects ranging from $40k to $450k 🔹 Led annual direct labor savings of $600k in 2021 by implementing automation technology🔹 Developed the automated collection of data used to measure CO2 and water usage to quantifiably track environmental impact🔹 Developed dozens of Standard Operation Procedures to streamline operations and engineering tasks🔹 Led process redesign that significantly improved efficiencies in testing processes; saved $50k/year – implemented new test equipment to mitigate costs associated with halting a production line for testing 🔹 Implemented a cloud-based SaaS EDMS for non-quality documents, reducing approval and update times by >80% and streamlining document management across 7 cross-functional departments without impacting FDA-compliant processes -
Management Consultant - EngineeringMary Kay Global Nov 2019 - Mar 2020Addison, Tx, UsConsulted with management on the commissioning of processing equipment to create 22,000 liters/day of volatile product. Identified mission-critical points of failure, risk, then developed commissioning test scripts with adherence to FDA regulations for compliance, then collaborated with the Validation department to help create test scripts. Ensure both physical and virtual functionality of existing systems by partnering with the operations engineering team to create documentation for deviations in the expected system processes.🔹 Led all commissioning and validation activities for pharmaceutical production equipment🔹 Managed contractors and trade labor for construction and installation of equipment🔹 Developed project roadmap and KPIs with executives and directors to track performance and present progress🔹 Completed commissioning and validation on all equipment in 50% of the time previously estimated by management🔹 Delivered framework to make process repeatable by client’s employees for future expansions🔹 Wrote and compiled all documentation needed for future audits by the FDA -
Private TutorRichard K Cook Jan 2018 - Apr 2020Private STEM tutor to over 50 high school and college students specializing in math, science, and standardized test preparation. -
Graduate Research AssistantSouthern Methodist University Jan 2018 - Sep 2018Dallas, Tx, Us🔹 Project: Energy Harvesting Materials and Devices, Solar Garden for St. Philip’s Elementary School Designed and installed a $1k easy maintenance system of solar panels and battery power storage to power St. Philip’s Elementary aquaponics garden.🔹 Project: Department of Energy Research Funding Co-developed a custom, thermal HALT test apparatus in conjunction with Sandia Labs for the Department of Energy. 🔹 Project: Low-Cost E-Reader – Senior Design Project, SMUSuccessfully executed a proof of concept for the Bill and Melinda Gates Foundation – Designed, sourced materials, and delivered a BOM for a conceptual E-Reader with an 18% lower production cost than the Amazon Kindle. -
Mariposa RanchRichard Cook Aug 2017 - Jan 2018Assisted in directing, supervising, and supporting a small team of ranch hands and game guides to manage the property, livestock, wild game, and hunter outings for a private 45,000-acre game and cattle ranch near Falfurrias, TX that has been in operation for 110+ years. Provided operational improvements and applied engineering expertise.
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Operations ManagerAmazon May 2016 - Jun 2017Seattle, Wa, UsDrove optimal team performance for the operations of a 50,000 sq. ft. area in a fulfillment center by communicating goals, defining success, and planning labor. Utilized real-time analytics tools to drive and influence long and short-term goals throughout many interdependent departments. Collaborated with field service engineers and other departments to coordinate research and deliver consistent and efficient operations. Heavy focus on fostering a friendly and inclusive work environment to improve associate morale and productivity while training and mentoring employees for professional development.🔹 Led and supervised a team of ~40 direct reports to meet multiple stringent daily deadlines🔹 Planned labor allocation across 350 laborers throughout the production facility🔹 Mentored and trained direct reports to properly prepare them for specialized roles; facilitated the daily training of 10 workers over 2 months 🔹 Collaborated with the transportation operations center to revise poorly scheduled departure times resulting in approximately 30% fewer delays🔹 Partnered with controls engineers to mitigate sources of high-jam potential, resulting in 50% less downtime and 20% more throughput due to complete shutdown avoidance🔹 Implemented manual sorting stations for flat packages that increased throughput by 15% -
Math And Engineering TutorSouthern Methodist University Aug 2013 - May 2016Dallas, Tx, UsServed as lead tutor for 5 students on a weekly basis, covering a variety of subjects and levels including: Calculus 1, Calculus 2, Differential Equations, Complex Variables, Mechanics, Electromagnetism, Circuit Analysis, Guided Waves, Antennas and Radiation. -
Special Projects EngineerFrank Haile & Associates May 2013 - Aug 2014Co-designed client-specific industrial systems for a private 70-year-old company which designs and installs bulk handling systems for dry & wet bulk storage. Supervised a sales team and managed new and incoming business leads totaling $2M.
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Summer Camp Cadet InstructorMarine Military Academy Jul 2009 - Aug 2009Harlingen, Texas, UsThe summer program at Marine Military Academy is beyond compare and excels in building young leaders for tomorrow. As a cadet instructor for the summer term my job was just as demanding as the confidence and skill building courses that the campers experienced.My main job duties included the following:Organizing and supervising my platoon of 25 young men at all hours of the dayDirecting and leading my platoon in activities and coursesDelivering first aid to any injuries in my presenceProviding rudimentary counseling for homesicknessIdentifying leaders within the platoon to delegate authorityCommunicating with Operations to play for prior day playOrganizing the training scheduleBeing the example and guide for the campers in how they should behave
Richard Cook Skills
Richard Cook Education Details
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Southern Methodist UniversityElectrical Engineering -
Southern Methodist UniversityMathematics -
Marine Military AcademyHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Richard Cook
What company does Richard Cook work for?
Richard Cook works for Ibm
What is Richard Cook's role at the current company?
Richard Cook's current role is Partner Technical Specialist.
What is Richard Cook's email address?
Richard Cook's email address is rc****@****kay.com
What is Richard Cook's direct phone number?
Richard Cook's direct phone number is (785)-273*****
What schools did Richard Cook attend?
Richard Cook attended Southern Methodist University, Southern Methodist University, Marine Military Academy.
What are some of Richard Cook's interests?
Richard Cook has interest in Solar Cells, Logic Design Of Integrated Circuits, Superconductors, Golf, Fishing, Skiing, Environment, Science And Technology, Camping, Solid State Digital Storage.
What skills is Richard Cook known for?
Richard Cook has skills like Microsoft Office, Leadership, Management, Team Leadership, Powerpoint, Microsoft Excel, Microsoft Word, Product Development, Social Networking, Public Speaking, Sales Management, Financial Analysis.
Who are Richard Cook's colleagues?
Richard Cook's colleagues are Rick Fan, Péter Horváth, Hadel Magdy, Mohan H N, Bogdan Simion, Janet Burns, Anandh 007.
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