• Station Controller at London Euston, country’s 5th busiest station• Focal point for all communications/information that go through the station.• Working closely with the shift station manager (SSM), to help the station run smoothly• Utilisation of the digital radio system in place, LICC, CCF, Sheila, Tyrell and Gemini systems.• Constant provision of train running information announcements via the ‘Tannoy’ public address system to passengers, station staff… Show more • Station Controller at London Euston, country’s 5th busiest station• Focal point for all communications/information that go through the station.• Working closely with the shift station manager (SSM), to help the station run smoothly• Utilisation of the digital radio system in place, LICC, CCF, Sheila, Tyrell and Gemini systems.• Constant provision of train running information announcements via the ‘Tannoy’ public address system to passengers, station staff, T.O.C.s• Constant monitoring and updating of the station’s main train running departures boards.• Management level communication with London Overground, West Midland Railway and Virgin train companies.• Act as the focal point within the centred control room at Euston for all facets of the day to day running of a busy London terminus.¬ Show less

• Managing & organising the depot’s Drivers, Yard Staff, Wagons and Loco’s on a daily basis so that Dollands Moor runs efficiently as a Freight Depot. • Deal with all Personnel issues, short-term sickness cover. • Producing all train lists and relevant documentation.• Ensuring that each train arrives and departs to and from the continent on time. • Organising every part of the yard so that every driver, loco and wagon is in the correct place ready for departure and yard staff… Show more • Managing & organising the depot’s Drivers, Yard Staff, Wagons and Loco’s on a daily basis so that Dollands Moor runs efficiently as a Freight Depot. • Deal with all Personnel issues, short-term sickness cover. • Producing all train lists and relevant documentation.• Ensuring that each train arrives and departs to and from the continent on time. • Organising every part of the yard so that every driver, loco and wagon is in the correct place ready for departure and yard staff are in the correct places ready to examine arrivals.• Liaising with Europorte in Frethun depot obtaining and giving details of every train.• Liaising with Rail Control Centre in Eurotunnel to arrange pathways for trains• Frequent communication with Ashford signalling Centre for each movement in, out and within the depot of trains and loco’s. • Liaisons with Ashford Signalling Centre (work station 5), Customer Service Delivery Centre (CSDC), Network Rail and the customer itself also making sure there is a locomotive and traincrew available.• Producing continental and U.K. train lists for every train that runs from Dollands moor. Production of international travel documents for each and every vehicle. Show less

• Updating TOPS system to provide up to date and accurate information for customers of products on a real time basis.• Team of ten people issuing trainlists and monitoring freight trains, on computer, running over British Railways. • The success of the train running relied solely on my team to provide documents as quickly and as efficiently as possible. • Deal with answering and solving customer queries.• Cover higher-grade duties at short notice.

• Arranging foreign business travel for all BTI. • Dealt with travel agents American Express, Mark Allen Travel to arrange foreign business travel for BT employees• Dealt with car hire companies Avis and Hertz using the telephone. • Distribution of travel tickets to clients and collect monies. • Worked to very short time scales to enable the successful running of B.T.I. • Cover of higher-grade duties at short notice.