Human Resources leader and business partner with demonstrated accomplishments in improving organizational performance and aligning HR solutions with business strategies. Significant experience in B to B and B to C service sectors, in both high growth and turnaround environments, including food service, healthcare, technology and facility services. M&A leadership experience, including due diligence and post merger integration of HR programs and platforms. Board of Directors experience in both a public company and private equity owned businesses. Drives change and improvement in not only organizational talent , but also provides solutions to increase revenues and profits, and contribute to higher levels of customer engagement. HR strategist with a strong record of building and leading effective teams that focus on results. Four years as a practicing labor lawyer. Four years as chief compliance officer for $5B division of PepsiCo.Significant Accomplishments:  Facilitated integration of service and technology sales teams, instituting Challenger Sales Training®, designing cross-selling incentives and new commission plan and talent assessment methodology. Exited poor performers and top-graded sales team. Revenue increased 25%. Advocated and led nationwide implementation of customer communication training for front line staff, contributing to 11 percentage point reduction in customer churn and improvements in customer intercept scores. Reduced employee turnover from 41% to 29% by creating a cultural change process aligned around four customer focused “Leadership Behaviors.” Provided executive coaching to ‘C Suite’ to roll out Leadership Behaviors at a meeting of company’s top 200 leaders.  Reduced targeted recruitment costs from $280 per capita to $195 for a major health services provider by re-engineering recruitment process, creating reduction in recruitment costs of $1.7M. Accelerated internal promotion by 25%, accurately identifying talent gaps, designing succession planning process measuring skills and results. Increased success rate of promoted managers by 40%. Specialties:• Organizational Development• Employee Engagement• Talent Planning, Acquisition and Management• Diversity• Competency Based Succession Planning• Performance Management and Goal Alignment• Leadership Development• Culture Change and Organizational Transformation• Training• Employee Relations• Employment Law Compliance• HR Process Redesign