Richard Knauer Email & Phone Number
@applause.com
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Who is Richard Knauer? Overview
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Richard Knauer is listed as Systems Administrator @ Applause at Applause, a company with 1486 employees, based in Berlin, Berlin, Germany. AeroLeads shows a work email signal at applause.com and a matched LinkedIn profile for Richard Knauer.
Richard Knauer previously worked as Systems Administrator at Applause and IT Support Engineer at Applause. Richard Knauer holds Management Assistant For Information And Telecommunication Systems from Osz Wirtschaft - Leopold-Ullstein-Schule.
Email format at Applause
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AeroLeads found 1 current-domain work email signal for Richard Knauer. Compare company email patterns before reaching out.
About Richard Knauer
Systems Administrator @ Applause, specializing in managing Apple devices via Jamf Pro. With a background in Windows fleet management via MECM, IT support and B2B MSP experience, I hold certifications for Office365, Jamf, IBM Cybersecurity Analytics and general IT support.I am passionate about automating workflows, simplifying end-user experiences, and advancing my career in MacOS and Windows system administration by continuing to drive seamless and intuitive IT solutions.
Listed skills include Windows 8, Active Directory, Technischer Support, Computer Hardware, and 20 others.
Richard Knauer's current company
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Richard Knauer work experience
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Systems Administrator
Current- Manage Apple device fleet (MacOS/iOS) and act as primary owner of our Jamf Pro MDM instance, overseeing device provisioning, patching and security compliance.
- Work on automation efforts, streamlining workflows and reducing manual processes to improve operational efficiency.
- Lead end-user support for MacOS devices, acting as main escalation point for our Service Desk team.
- Oversee software deployments, updates and testing and implementation of major OS upgrades.
It Support Engineer
- Provided SLA-compliant technical support and troubleshooting for internal IT issues, focusing on both Mac and Windows environments.
- Managed software patching and updates for Windows fleet via MECM.
- Assisted in hardware provisioning and deployment.
- Documented IT processes and procedures to improve our internal knowledge base.
Technical Support Specialist
- Delivered B2B technical support, specializing in Office365 environments and troubleshooting hardware and software issues for corporate clients.
- Provided guidance to customers on product installations and configurations.
- Coordinated with vendor partners to resolve technical problems, ensuring SLA standards.
- Maintained customer service excellence by priding myself in quick response times and technical accuracy.
It Apprentice
- Gained comprehensive hands-on experience in troubleshooting and resolving IT issues.
- Provided first and second-level support for end-users, ensuring minimal disruption to business operations.
- Documented incidents and resolutions for future reference.
- Participated in system upgrades and implementations, learning intricacies of enterprise IT infrastructure.
Office Manager
- Managed day-to-day administrative tasks, ensuring smooth office operations.
- Handled client communications and assisted management with coordination of meetings and events.
- Maintained office supplies, business correspondence and registry.
Colleagues at Applause
Other employees you can reach at applause.com. View company contacts for 1486 employees →
Katia Fridman
Colleague at ApplauseKfar Saba, Center District, Israel, Israel
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Aamer Hussain
Colleague at ApplauseAndhra Pradesh, India, India
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Jennifer Maves Eshet
Colleague at ApplauseMission Viejo, California, United States, United States
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Max Beigel
Colleague at ApplauseFoxborough (Foxboro), Massachusetts, United States, United States
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Erin Mclaughlin
Colleague at ApplauseGreater Boston, United States, United States
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Moamen Hussien
Colleague at ApplauseAlexandria, Alexandria, Egypt, Egypt
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Trace Mears
Colleague at ApplauseDallas, Texas, United States, United States
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David Honeyball
Colleague at ApplauseHertford, England, United Kingdom, United Kingdom
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Atishi Bali
Colleague at ApplauseGreater Seattle Area, United States, United States
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Kate Tucker
Colleague at ApplauseBangor, Maine, United States, United States
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Richard Knauer education
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Osz Wirtschaft - Leopold-Ullstein-Schule
Frequently asked questions about Richard Knauer
Quick answers generated from the profile data available on this page.
What company does Richard Knauer work for?
Richard Knauer works for Applause.
What is Richard Knauer's role at Applause?
Richard Knauer is listed as Systems Administrator @ Applause at Applause.
What is Richard Knauer's email address?
AeroLeads has found 1 work email signal at @applause.com for Richard Knauer at Applause.
Where is Richard Knauer based?
Richard Knauer is based in Berlin, Berlin, Germany while working with Applause.
What companies has Richard Knauer worked for?
Richard Knauer has worked for Applause, Also Group, and Delphi Systems.
Who are Richard Knauer's colleagues at Applause?
Richard Knauer's colleagues at Applause include Katia Fridman, Aamer Hussain, Jennifer Maves Eshet, Max Beigel, and Erin Mclaughlin.
How can I contact Richard Knauer?
You can use AeroLeads to view verified contact signals for Richard Knauer at Applause, including work email, phone, and LinkedIn data when available.
What schools did Richard Knauer attend?
Richard Knauer holds Management Assistant For Information And Telecommunication Systems from Osz Wirtschaft - Leopold-Ullstein-Schule.
What skills is Richard Knauer known for?
Richard Knauer is listed with skills including Windows 8, Active Directory, Technischer Support, Computer Hardware, Softwareinstallation, Hardwarediagnose, Windows, and Skype For Business.
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