Richard Kostons is a IT on-Site Service Coordinator Benelux and Sales Offices, Coordinator Shared Operations at Sappi. He possess expertise in itil, incident management, it service management, infrastructure, change management and 21 more skills. He is proficient in German and English. Colleagues describe him as "I had the pleasure of working with Rich for over a year in Sappi, in fact he was the one who hired me! Since the very begining he made me welcome in the new team and the work environment. Rich is one of those rare managers who also naturally serves as an inspiring mentor for the whole staff. Though he’s never one to draw attention to himself, Rich’s positive attitude and the respect others feel toward him are palpable."