Systems Engineer, Messaging (Smsc/Mmsc) And Location Services
Israel
Defined, delivered and supported Location-Based MPS, SMS and MMS Services and Platforms, for Israel’s first GSM, UMTS and LTE (2G/3G/4G) cellular operator. Included comprehensive specifications and testing, Project Management, and Integration with IT, Operations Support Systems and Network components. • Implemented numerous network changes, with 0 service downtime or impact on 3,000,000 customers, including new systems, upgrades and services.• Improved 80% locating accuracy, by deploying new RTT positioning technology in Mobile Positioning System (Ericsson MPS), and modifying architecture to meet protocol standards.• Reduced 70% payments to international SMS broker, by deploying new routing logic in SMSC (LogicaCMG/Acision).• Defined and developed, 2 months before deadline, compliance with "SMS-Blocking" legislation.• Authored and implemented specifications, test plans and detailed procedures for compliance to Ministry of Communications regulations (Number Portability).• Enabled dismissal of a $4M class-action lawsuit. • Analyzed Fraud and Info Security complaints, developed tools and defined requirements.• Resolved in Partner's favor customer Billing complaints, using statistical and protocol analysis.• Subject-Matter Expert supporting Marketing, Network Operations, Marketing, Security, Police, Government etc.• Lectured to 35 Court Judges on Cellular Positioning Technology and relevance to Criminal cases.• Trained Operations and Engineering staffs on the systems and services.