Richard Kren Email & Phone Number

Danbury, CT

• Selling appointments for Home Improvement and Remodeling.
• Became Number 1 in Sales appointments and Dollar Value in region in my first 5 weeks at Sears.

Danbury, CT

• Initiated Sales Orders/Job Tickets, dispersed, tracked and informed clients and Sales on the status of their jobs.
• Contacted clients and Sales to obtain missing information for the proper completion of jobs, ordered materials needed and serviced clients when Sales Personnel were unavailable.
• Created a Job Tracking System that kept track of all jobs from initiation to completion using Excel X 2008, NeoOffice and Quickbooks indicating job status and location in the various departments.
• Packed and shipped jobs using UPS, FedEx, Couriers and Trucking Companies.
• Helped maintain the computers (Mac OS 10.5, Windows XP and CE) and network.
• Experienced in using Microsoft Office X 2008, Open Office, NeoOffice and Quickbooks.

Woodside, Queens

• Oversaw the daily operations of the company including hiring and terminating employees and purchasing materials.
• Doubled Sales per month.
• Provided Sales with new leads to increase client base.
• Instructed Sales to increase the cost of our products and services.
• Created a Job Tracking System and an Inventory System using Excel X decreasing time locating jobs and materials.
• Helped maintain the computers (Mac OS 9.2, 10.4, 10.5 and Windows XP) and network.

New York, NY

• Accompanied Sales Personnel to provide technical support to meetings with their clients.
• Set up meetings to provided information on new procedures, services and equipment for the Sales Personnel.
• Provided support, information, technical assistance and tours explaining Company procedures, services and equipment for our Sales Personnel and their clients.
• Purchased and provided Help Desk Support for Macs, PCs, SGIs, peripherals, printers, phones and networking for 135 to over 350 employees (Mac OS 8 to 10.5 and DOS to Windows XP).
• Created a Job Tracking System using FileMaker Pro Software and set up Macs and PCs to utilize the system that decreased the time in locating jobs.
• Created floor plans with equipment placement, phone, data and power ports and managed the building of new departments and moving of existing ones.

New York, NY

• Managed the Scanning and LVT departments and trained its operators.
• Wrote technical manuals for equipment use, procedures and maintenance for departments.
• Experienced in using Word, Excel and Internet Software.
• Retouched, transferred and printed files and images using Photoshop, Illustrator, QuarkXPress, Acrobat and various other graphics software.
• Created guidelines for the Software License and Inventory and enforced its policies.
• Managed and operated the Kodak Prophecy System which included scanning, retouching and output to film.

Technical, Electricity, Electronics & Computers

Activities and Societies: Four year Varsity Soccer Player and Captain, Gold Medal for Athletics, All New York City High School Soccer Team.

Bs, Business Administration/Marketing

Activities and Societies: Varsity Soccer Team, All Yankee Conference