Richard Lerman Email & Phone Number

Wyandotte, Mi, Us

Detroit, Michigan, Us

Teaching online classes for the Department of Technology, Information Systems and Analytics, including:► Business Information Systems► Information Systems Policy and Management

Provided strategic IT leadership to all-new IT team. Defined IT vision and direction to support 1,900+ students and 250+ staff. Introduced new technology innovations, directed deployments, and optimized the environment.► Developed a five-year technology roadmap for the district.► Secured an $85K Federal Communications Commission grant to upgrade the district's network.► Deployed Sophos Endpoint Protection to Windows computers and MacBooks district-wide.► Implemented two-factor authentication (2FA) for staff Gmail accounts.► Provided new technology and training to teachers staffing the district's new virtual school.► Steered enterprise-wide technology inventory initiative, documenting 7 servers, 120+ SMART boards in the classrooms, 2,500+ devices, and access information across 7 locations.► Led acquisition of web-based solution to manage 2,000+ Chromebooks. Managed inventory, check-in/out, and support tickets. Configured and distributed 1000+ new Chromebooks in 2023.► Enhanced Chromebook monitoring solution to identify and report students' access to disallowed sites and to provide teachers with real-time visibility into students' histories.► Recalibrated system to identify lost or missing Chromebooks, lock the devices, and issue automatic alerts if the devices re-appeared on the network, with an indicator of the possible location.► Launched QR code authentication for lower elementary students to make it easier for them to log in to their Chromebooks (Clever badges).

Us

Articulated IT vision, defined and executed technology strategy, and steered enterprise-wide technology initiatives to support 3,300+ students and 430 staff across 8 district locations. Scope encompassed network administration and optimization, security protocols, server optimization, A/V equipment, and mobile device management for every user.► Provisioned 3,000+ new Chromebooks to replace legacy devices at end of life. Streamlined configuration and accelerated deployment. Saved $50K by procuring more cost-advantageous Chromebook cases.► Secured a $13K Federal Communications Commission grant to fund 50 hotspots, providing students with one year of free home Internet.► Leveraged streaming and virtual solutions, directed 1st district-wide live virtual training event, and enhanced streaming functionality for parents to view school board meetings.► Promoted a 1-team environment across all the schools by leading IT's 1st team meeting for all stakeholders to communicate and share knowledge, the status of projects, and best practices.

Detroit, Michigan, Us

Taught undergraduate and graduate face-to-face and online classes for the Department of Information Systems Management, including:► Business Information Systems► Data Communications and Networks► Android Mobile Application Development► Digital Video Creation and Analytics

Detroit, Mi, Us

Advanced to this role to instrumentally guide technology direction and infrastructure to support 26,000+ students, in particular, 4,000 students at the business school. Conceptualized, managed, and delivered a series of innovative IT programs, projects, and initiatives. Managed $700K annual IT budget.► Established technology environment for newly-constructed $59M business school, which encompassed approving design, managing vendors, and leading testing.► Orchestrated end-to-end technology integration for 1st finance lab, accounting lab, 250-seat auditorium, 12 meeting rooms, and 24 classrooms.► Principally guided three enterprise-wide Microsoft infrastructure upgrades for 300 university staff. Fully coordinated project scope, scheduling, and resource management.► Directed virtualization initiatives for the business school, deploying virtual desktops and servers to capture tens of thousands of dollars in savings on hardware and equipment.► Introduced MS Teams and Office 365 to faculty and administrative users at the business school, which proved instrumental in facilitating the seamless transition to remote work during COVID-19.► Member of the university's Campus Technology Leaders Council and Academic Technology Advisory Group

Detroit, Mi, Us

Promoted to oversee Microsoft engineering team at the university's data center.

Detroit, Mi, Us

Recruited to 4-member Microsoft engineering team managing 40+ Windows servers and 100+ desktops at the university's data center.

Detroit, Michigan, Us

Master Of Education - Med, Instructional Technology – Interactive Technology

Graduate Certificate In Online Teaching, Educational/Instructional Technology

Master Of Business Administration - Mba, Management & Information Systems

Post Bachelor Certificate, Computer Science

Bachelor Of Science - Bs, Computer & Electrical Engineering