Richard Lima

Richard Lima Email and Phone Number

Senior Program Manager | Insper Executive MBA @ MC1 - Win The Market
brazil
Richard Lima's Location
São Paulo, São Paulo, Brazil, Brazil
Richard Lima's Contact Details

Richard Lima personal email

n/a

Richard Lima phone numbers

About Richard Lima

Skilled professional with 22+ years of experience in Telecom, IT, Software, and Video Broadcast markets delivering sustained results and effective change for Fortune 500 firms across a wide range of industries globally.Major experience lies in strategizing and leading cross-functional geographically dispersed teams to maximize the project's value and bring fundamental change and improvement to the companies through Traditional and Agile Project Management methodologies/frameworks. Open to International travel and relocation.

Richard Lima's Current Company Details
MC1 - Win The Market

Mc1 - Win The Market

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Senior Program Manager | Insper Executive MBA
brazil
Website:
mc1.com.br
Employees:
317
Richard Lima Work Experience Details
  • Mc1 - Win The Market
    Manager Program Management
    Mc1 - Win The Market Apr 2024 - Present
    São Paulo, Brazil
    Managing the LATAM Program for one of the biggest MC1's customers from the CPG segment, I'm responsible for the Project Management team who directly report to me, for 25+ indirect technical resources varying from System Analysts, Developers, Configurators, etc, and for the Support Team.MC1 understands the sales process in the consumer goods and manufacturing industries. That is why it has been selected by leading companies as a provider of mobile solutions for the deployment and execution of strategies focused on multiplying revenues.
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  • Comcast Technology Solutions
    Senior Project Program Manager
    Comcast Technology Solutions Aug 2019 - Dec 2023
    São Paulo E Região, Brasil
    Started as a traditional Project Manager and transitioned into the Agile Delivery Team managing customer Technology Programs and Project Implementations in the Americas Region acting as an Agile Product Owner.Managed Video Streaming OTT Platform implementation projects for over 8 different Tier 1 customers in Brazil, the US, and Canada helping millions of active subscribers to watch video content from their TVs and mobile devices
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  • Global Integration Partners
    Vp Business Development Latam
    Global Integration Partners Apr 2019 - Jul 2020
    São Paulo Area, Brazil
    At Global Integration Partners (GIP) our mission is to accelerate the worldwide digital transformation specific to the Digital Media & Entertainment industry, by providing rich consultative guidance and deep technical integration & delivery expertise for our Service Provider Clients and our Vendor Partners.
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  • Seachange International
    Customer Program Manager
    Seachange International Jun 2015 - Apr 2019
    São Paulo Area, Brazil
    Responsible for managing SeaChange's software and hardware implementation projects for Cable TV providers across LATAM and Europe. Main projects aim to implement SeaChange's products such as Asset Management platforms, Video On Demand (VOD) back office and Dynamic Advertisement platforms as standalone solutions or integrated with third party components such as Video Servers and Streamers, Set Top Boxes, Load Balancing, CRM, DFP and Ad Managers.Also responsible for customer engagement and relationship management conducting operational reviews and service improvement plans to recover the customer's trust in the SeaChange's operations and solutions.
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  • Mandaqui Imoveis
    Co-Founder
    Mandaqui Imoveis Nov 2011 - Sep 2015
    São Paulo, Brazil
    Mandaqui Imoveis was a Real Estate Agency located in the north zone of Sao Paulo and it used to deal with all kinds of real estate duties such as selling intermediation, rentals administration, etc. I co-founded it with a family member at the end of 2011 and ended my partnership contributions in late 2015 due to Brazil's market recession to focus on my multinational corporate career.Intermediated over BRL 10M worth of multi-purpose real estate buildings such as houses, corporate places, commercial buildings, etc., and administered a BRL 500k+ rental wallet
  • Bt Global Services Brasil
    Product Manager
    Bt Global Services Brasil Sep 2012 - Mar 2015
    São Paulo Area, Brazil
    Responsible for managing the Data Centre products portfolio in Brazil and some LATAM countries with high focus on Cloud Computing. Activities encompass P&L management, product launches, cost and price building, product improvements and substitution. Actively involved with the sales process supporting the sales and pre-sales teams on gathering requirements with clients and tailoring the products to fit to the opportunities accelerating the BID process. Improved the Data Centre portfolio revenue by 20% with new offerings developed and had close post-sales support to Data Centre customers.
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  • Hp Enterprise Services
    Senior Project & Program Manager
    Hp Enterprise Services Jun 2011 - Aug 2012
    São Paulo Area, Brazil
    Responsible for delivering projects inside the Merges & Acquisitions program for the Vale account globally. Projects within this program used to implement a complete IT infrastructure to new or existing facilities with Network, Voice, Servers and Applications, Service Desk and End User Computing (Desktops, Applications, etc.) as well as complete Data Centre environments depending on the plant size.Additional to the strong financial and risk controls of the on-going projects, I was also responsible for closing project requirements and developing proposals converting new demands from Vale to new business for HP increasing the contract’s profitability.
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  • Bt Global Services
    Service Transition Manager, Americas
    Bt Global Services Aug 2007 - Jun 2011
    São Paulo Area, Brazil
    Responsible for managing service delivery for the Transition and Transformation projects from the BID phase to operations in adherence to ITIL best practices and ISO standards for worldwide based large accounts. Planning and execution of due-diligence and knowledge transfer activities for the operational teams.Also responsible for elaborating and conducting service improvement plans, risk and crisis management; Managing the customer's transformation plan until the fully acceptance into service; Design and maintenance, including version control of ITIL process documents such as Incident, Change, Problem Management, etc.Monitoring project trends to identify possible issues/risks and reporting results to Senior and Executive levels.
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  • Electronic Data Systems
    Project Manager
    Electronic Data Systems Aug 2006 - Jul 2007
    São Paulo Area, Brazil
    Worked as project delivery manager engaged in more than 65 different short period IT projects (usually from 3 to 6 months) encompassing Data Centre and EUC infrastructure implementations. Projects were delivered to one of the EDS’ clients from the Manufacturing industry based in Canada.
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  • Electronic Data Systems
    Systems Administrator
    Electronic Data Systems May 2004 - Jul 2006
    Monitored, maintained and managed at 1st and 2nd level 10,000+ mid-range servers varying from Unix to Windows operating systems. Responsible for incident management and patch management. Change management (planned work/routine maintenance) was also part of the daily job tasks.
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  • Mcafee
    Technical Support Analyst
    Mcafee Jan 2002 - Jun 2003
    Supported end users on the McAfee Retail products such as VirusSCan, Firewall and Internet Security.
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Richard Lima Skills

Itil Data Center It Outsourcing Telecommunications It Service Management Cloud Computing Project Management Change Management Pre Sales Infrastructure Management Product Management Requirements Analysis It Management System Administration Outsourcing Managed Services Incident Management Service Delivery It Strategy Servers Service Management Pmo Integration It Operations Governance Program Management Unified Communications Project Portfolio Management System Deployment Professional Services Business Process Design Software Project Management Service Desk Ms Project Operational Due Diligence Agile Methodologies Scrum Vod Customer Relationship Management Sales Management Project Delivery Team Leadership Service Delivery Management International Project Management Networking It Project And Program Management Voice Over Ip Information Technology Wan Solution Architecture Pmp Unix Ip Cisco Technologies Voip Mpls Firewalls Pmi Sla

Richard Lima Education Details

Frequently Asked Questions about Richard Lima

What company does Richard Lima work for?

Richard Lima works for Mc1 - Win The Market

What is Richard Lima's role at the current company?

Richard Lima's current role is Senior Program Manager | Insper Executive MBA.

What is Richard Lima's email address?

Richard Lima's email address is ri****@****nge.com

What is Richard Lima's direct phone number?

Richard Lima's direct phone number is (978) 897*****

What schools did Richard Lima attend?

Richard Lima attended Insper Instituto De Ensino E Pesquisa, Igti, Brainss, Universidade São Judas Tadeu.

What are some of Richard Lima's interests?

Richard Lima has interest in Social Services, Children, Business Improvement, Project Management, Environment, Education, Process Management, Science And Technology, Human Rights, Mba.

What skills is Richard Lima known for?

Richard Lima has skills like Itil, Data Center, It Outsourcing, Telecommunications, It Service Management, Cloud Computing, Project Management, Change Management, Pre Sales, Infrastructure, Management, Product Management.

Who are Richard Lima's colleagues?

Richard Lima's colleagues are Thaynara Tavares Flora2, João Vitor Oliveira, Kaio Lourenço Alves Marques, Rafael Silva, Samuel Fujii, Taylor Neto, Felipe Faria.

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