Richard Phu Email & Phone Number

Houston, Texas, Us

First line support for pipeline operations to support network related issues, SCADA servers/systems, remote SCADA devices, and phone systems at over 1200 remote sites and 18 facilities scattered across the US to maintain as close to an uptime of 100% as possibleUse of network SIEM/monitoring tools such as Splunk, SolarWinds, LiveNX, and Cisco DNA to monitor and debug network related issues Monitor and manage all data network circuits (T1, DSL, MPLS, VSAT, BGAN, LTE, radio links) outages, wan utilization, and packet errorsCreate and maintain up-to-date network operations center documentation

Baytown, Texas, Us

Implement wireless security at the company by configuring Ruckus wireless access points to accept 802.1x authentication and created a separate VLAN for the guest wireless network. As a result the company began using LDAP to authenticate instead of sharing a single password throughout the facilityManage Palo Alto Firewalls access control lists/Rules, point to point VPN Tunnels, troubleshooting and implementing Palo Alto Traps endpoint protection to fit business needsInstall, upgrade and configure Cisco equipment as needed throughout the millSet up access control badging system and security cameras in key areasMonitor logs, network availability, and troubleshoot issues to make sure network stays online 24/7Assist end users with network related problems

Houston, Texas, Us

Worked in a clean room environment compounding chemotherapy medications for patients

Bellaire, Texas, Us

Replaced all of the Pyxis 3500 machines to the newer Pyxis ES machines throughout the hospital

Worked with fitness trainer Samir Becic and the team to gather data and publish articles relating to fitness

Deerfield, Il, Us

Working knowledge of the procedures and standards used in data entry and dispensing medication

Responsible for assisting customers with electronics and computer related problems. Also achieved a Top Profit Producer Award for being top salesman in 2008

Certificate, Cisco Certified Network Associate - Routing & Switching

Bachelor'S Degree, Public Health Education And Promotion