Senior Director - Data Science
CurrentOversees an expansive portfolio of AI products, data science platforms, and advanced analytics programs supporting virtually every aspect of the business, ranging from Customer Marketing, Media Strategy, Operations, E-Commerce, Pricing, Finance, HR, Real Estate, and Supply Chain.- Proprietary Media Mix Models (MMM) for evaluating multi-channel paid media campaigns.- Leading customer personalization programs reaching more than 50 million customers using AI including recommender systems, cross-sell and up-sell programs, A/B testing.- Creating novel NLP products for customer insights and anomaly detection to enhance the guest experience.- Supporting highly prescriptive pricing recommendations for thousands of locations.- Creating in-housed proprietary analytics products for data-driven market testing.- Influencing operations strategy using state-of-the-art labor optimization and profitability models.- Building unique insights to support multiple company-wide HR initiatives. - Building AI chatbots to democratize data access and accelerate the speed of insights.- Building proprietary demand forecasting platforms to support multiple initiatives from site selection to budget planning.- Teams generate novel insights to optimize the portfolio of company owned locations.
