Richard Mendoza Email and Phone Number
IT Innovation Driven Leader with 20 years of experience in the areas of Digital, Architecture, Cloud, Connected Devices, Enterprise Automation, Enterprise Data and User Experience. Strategic focus in areas of emerging technologies like AI/ML, RPA, Predictive Analytics and Next Best Action. Forging relationships with business partners through IT driven Innovation, disrupting traditional business models and enabling Unparalleled Customer Experiences. . Lived and worked in Singapore, Japan, India, China, US and Malaysia.
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Head Commercial It, OncologyAstrazeneca Jan 2023 - PresentCambridge, Cambridgeshire, GbSupporting the growth of the Oncology Business Unit globally through IT. -
Japan Cio (Chief Information Officer)Astrazeneca May 2020 - PresentCambridge, Cambridgeshire, Gb▪ Leading Digital Transformation at AZ by modernizing the data foundation, application modernization, deployment of an API centric architecture, increased leverage of RWE and support the launch of patient centric digital solutions▪ Architect of affiliate wide data & analytics, Infrastructure, Vendor strategy expected to save USD 10M per yr while growing our customer touchpoints by 3x, wholesaler process efficiency by 2x and simplification of work by 45%▪ Lead Japan based M&A activities▪ Part of affiliate leadership team that is defining Post COVID and New Normal Work▪ Team size 40 (direct & dotted reports ) and budget of $2X M USD. -
It AdvisorEli Lilly And Company Sep 2015 - May 2020Indianapolis, Indiana, Us Chief Architect supporting digital transformation initiatives. Leading the AI, RPA, IT Cyber Risk Security, and IT Architecture lead for the Japan business (USD 2.5 Billion). Driving Innovation in Customer engagement, New Commercial Model and New Development Model strategy. Developed and enabled an Advanced Analytics strategy leveraging R, Machine Learning and AI approaches for Commercial business use cases ex: Decision Support Engine for Salesforce, Text Mining survey data enabling customer insights. Deployed Robotic Process Automation (RPA) introducing cost savings of more than 1 M USD and 10,000 hrs is saved productivity by automating business processes across the business. Launched Real World Evidence (RWE) program leveraging AWS stack, potentially a game changer for the affiliate. Developed strategic road maps, delivered a comprehensive data strategy, negotiated system functionality for the commercial data warehouse allowing commercial organization to save over $20 Million. Won Informatica Innovation Award 2017 for a Data and Analytics Transformation program in Japan. Deployed a Master Data Management strategy for Commercial Data in Japan for Customer, Alignment, Product etc,,Deployed a new Data warehouse supporting all business functions. Shared best practices to drive continual improvement and drove adoption for the various enterprise tools like Informatica, Hadoop, BO, Power BI, BO Mobile, Rshiny and Tableau in alignment with the corporate data architecture. Help create strategic road maps for Territory Management/Design, Salesforce and Performance Assessment for Sales Operations. Managed the entire BI and Analytics product lifecycle, conceived, designed, and led the development of comprehensive dashboards, analytical reports including conversion and key performance indicators (KPIs). Lead a team of 5 Lilly staff and 40 contractors. -
Senior Manager- Technology And Information ServicesEli Lilly And Company Aug 2015 - Jan 2016Indianapolis, Indiana, UsInternational transferLeading a team of 25 staff driving a 3 year Data Warehousing and Application transformation program for Eli Lilly Japan (USD 2.3 B affiliate) -
Senior Manager - It Emerging MarketsEli Lilly And Company Aug 2013 - Aug 2015Indianapolis, Indiana, UsSupport EMBU Marketing initiatives with initial focus on standardization of web sites, mobile applications and portals.Short Term Assignment for a Commercial Data Program to develop a new DWH based in Japan till June 2015. -
Senior Manager, Global It Innovations At Eli Lilly And CompanyEli Lilly And Company Nov 2010 - Aug 2013Indianapolis, Indiana, Us Lead cross-functional groups comprised of internal and external experts in the pursuit of innovative solutions to challenging problems with a focus on both, driving demand realization and improving employee efficiency by leveraging emerging technologies (Big Data, Gamification, Mobility etc..) Lead the crowd sourcing initiative (www.LillyInnovations.com) and manage the entire Solution Partner Network for Innovation at Eli Lilly. Leading the deployment of a Usability lab for digital assets. Setup a Corporate Innovation lab and Leadership Center to drive innovation for IT with IT partner (15 member team). Created 2M USD internal business value in 1 year of being setup. Some Proof of Concepts sold to 3rd party vendors. Increase the effectiveness of the end-to-end sales conversion cycle using iPhone, Blackberry, iPad and Android. Statistics show 75% sales call success rate over previous laptop based model. Facilitate an innovative approach for customer apps aimed at delivering better patient outcomes, such as Medical information fulfillment, Mobile Wellness and Adherence Programs. Supporting Emerging Markets growth of 20-25% annually. Contributed to CRM mobility strategy, e-detailing on iPad and internal corporate mobility initiative (BYOD). Partner with other corporate stakeholders to define and ensure full adherence to Compliance, Privacy and Legal. Received several awards like CIO award, Six Sigma regional award, Live the Lilly Brand Award among other awards. Consistently ranked high performer. -
Regional Manager- Architecture And External CollaborationEli Lilly And Company Nov 2007 - Nov 2010Indianapolis, Indiana, Us Lead Architect for the Asia Pacific region. Part of global architecture team at Eli Lilly. Managing vendors (preferred and non-standard) towards delivery enterprise class global solutions. -
Esm Program ManagerFord Motor Company 2006 - 2007Dearborn, Michigan, Us Managed the implementation of technology specific components of customer solutions associated with large service delivery projects. Projects deployed in multinational datacenter environments and include IP telephony, Call Center infrastructure, back-end systems integration, telecom backbone infrastructure and network security infrastructures. Provided overall program leadership, consultation, coordination, joint planning and procurement, negotiation and issues resolution functions on behalf of the Ford Datacenter based in Singapore. Mentored junior project managers and was key in developing the Service Practice Methodology, contributing to the improved performance of Ford Datacenter activities. -
Technical SpecialistCitibank Texas, N.A. 2005 - 2007New York, New York, Us Technical Team Lead of the Process and Enterprise Systems Management practice, aligned to the Asia-pacific datacenter. Monitoring, Problem and Incident management implementation for teams supporting Wintel, Unix, DEC, VMS, Network Devices, Proxies, AS/400, and Mainframe platforms. Contribute and enhance the Citigroup Change Management Process and knowledge library. Provided leadership and direction to project teams by understanding business processes, gathering requirements, identifying potential usability issues, managing scope, and ensuring that an appropriate level of application quality was maintained at all times. Managing L3 support for ASPAC, EMEA and LATAM regions under 24*7 support model from Singapore. L2 support provided from the Philippines and India. Managed the implementation of IBM Tivoli monitoring at Regional sites in Korea and Banamex, Mexico to support LATAM. Implement Monitoring and Event Management against Auto Ticketing strategy for global and regional application teams in the areas for Risk, Retail, Investment banking and Corporate. Implemented the Security, Risk, Control and Audit requirements of Citibank on the respective infrastructure. -
Project LeadRoyal Dutch Shell Plc.Com 2003 - 2005 Service Availability lead for the ITSM Process & Tools practice. Joint Architect of a 2-3 year $1.2M total transition IT infrastructure project involving approximately 800 users, management of 400 systems, and 150 commercial software applications from the Netherlands to Kuala Lumpur. Managed the transition of IT processes, tools and methodologies from Houston (US) and The Hague (NL) to SITI Cyberjaya, Malaysia.
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Executive SystemsZee 2001 - 2003
Richard Mendoza Education Details
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La Rochelle UniversitéComputer Science -
St. Xavier'S CollegeChemistry -
St Mary'S, Mt Abu -
St. Xavier'S CollegeBachelor Of Science (B.Sc.)
Frequently Asked Questions about Richard Mendoza
What company does Richard Mendoza work for?
Richard Mendoza works for Astrazeneca
What is Richard Mendoza's role at the current company?
Richard Mendoza's current role is Head Commercial IT - Oncology at AstraZeneca.
What schools did Richard Mendoza attend?
Richard Mendoza attended La Rochelle Université, St. Xavier's College, St Mary's, Mt Abu, St. Xavier's College.
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