Richard Mcintosh Email & Phone Number

New York, New York, Us

New York, New York, Us

Sacramento , Ca, Us

San Jose, Ca, Us

Technical leader with experience in Splunk's Cloud Products & Observability organizations and as a point of contact for Crest Data Systems, a partner of Splunk. Focused on Splunk's Cloud SaaS business and internal Splunk iIntelligence & monitoring environments.◦ Led a team in close partnership with Splunk colleagues. Point of contact for Splunk cloud leadership team to Crest Cloud teams, with experience running agile sprint sessions and weekly planning sessions. ◦ Responsible for creating and owning technical process documentation for Splunk Cloud SRE, as well as team policy and technical process documentation. ◦ Conducted NPS surveys for internal customers and presented results to drive improvements.◦ Helped grow Crest's US presence from 3 to 30 employees in the San Francisco Bay Area and established employee services needed to scale.

Ellicott City, Md, Us

• Responsible for the overall planning, organizing, and execution of company IT functions. • Aligned company Information Technology with strategic direction.• Built and developed IT organization, processes and procedures to support business needs.• Built Virtualized Red Hat, CentOS, and Ubuntu Linux systems for Engineering Lab environment and systems administration management.• Development with various scripting and programming languages including Python, Perl, Java, Javascript, Html, Powershell, and Bash.• Built Linux and Apache (LAMP) Web server stacks for company Web services.• Virtualized company server resources using Virtualization products (VMWare, ESXi/vSphere, vCenter)• Built Virtualized development platform using VMware, Linux, and Cisco technologies and setup LDAP, DNS, DHCP services for new internal company business program.• Built Amazon Web Services (AWS) environment for company internal development, testing, and training purposes. Stood up Linux containers, and puppet systems. Setup and defined Security Profiles and access controls. • Architected and built Microsoft Office 365 and Microsoft Azure Public Cloud environments as a Hybrid Cloud configuration with existing on-premise Private Cloud systems. • Migrated on-premise company email, Sharepoint, file and document storage and other internal resources to Microsoft Public Cloud (Office 365 and Azure).• Defined and documented IT policies, processes, and procedures.• Hired, Trained, and Managed team of IT personnel. • Designed proof of concept technology and business plan for new business initiative using VMWARE, Windows, and Zero Client systems for small business VDI environments.• Supported initiative to build a Forensics business using a wide range of forensics technologies including FRED hardware, FTK Imager, network, disk, and mobile device capture systems.

Experienced IT manager with a focus on server engineering and DevOps. ◦ Responsible for managing the full life cycle development, testing, and production of critical websites for clients, including concert tour websites, promotional marketing campaigns, and Verizon's VCastLive website. ◦ ◦ ◦ Successfully migrated servers from a hosted environment to a more cost-effective co-location and built out the necessary network and server infrastructure. ◦ Experience hosting live video stream events and winning several awards for web development and production. ◦ Skilled in virtualization, web development, database management, media streaming services, revision control systems, bug tracking, and web analytics. ◦ Proficient in a range of programming languages including Java, PHP, and Python.

San Francisco, Ca, Us

Worked on the companies internal OBSO project to upgrade and migrate stores remotely to more current OS and network.

Santa Clara, California, Us

• Over 10 years at Intel Corporation in a highly competent IT environment performing several roles as a Systems Engineer to Project Manager and mentor for several employees over the years.• Worked for 7 years as a senior Unix Systems Engineer within the Engineering Computing wing of Intel IT in Folsom. As a Unix Systems Engineer, was solely responsible for thousands of servers right from the Hardware stack up to the install of Performance monitoring and standard OS data gathering tools. In addition, as a SE, I was responsible to ensure the machines I setup and supported contributed to the productivity of engineers by being part of Interactive or batch computing.• Performed several roles as a Customer Liaison to the Intel Folsom IT Engineering Computing Group: responsibilities include being the Point of contact for all Infrastructure support, “Total Customer Experience Contact” facilitating, scheduling and running several customer liaison meetings weekly.