Coo - Asia
Harvey Lewis Designs
Chief Operating Officer, AsiaClients: Target, Staples, Bombay Company, Wal-Mart, Rite-Aid, CVS, Albertson’s. Directed global operation spanning new product development, sourcing, negotiation, quality assurance, transportation, and financial operations as well as sales out of Hong Kong showrooms. Primary liaison with US-based sales, trend, and product design functions. Interpreted direction from North America to best utilize Asia resources. Staffed, trained, and mentored local and global team of 20. Controlled $14M P&L.• Introduced and revamped systems to control product development, sample flow, packaging, manufacturing, shipping, and payments.• Determined new materials, shapes, and concepts to leverage existing home storage, office storage, and seasonal Swarovski crystal businesses. Focused on both organic development and specific customer requests for new product, line and brand extensions.• Grew key accounts by developing new and exclusive products utilizing creative fabrications to offset increasing raw material expense.• Redeployed and trained employees to better respond to factory base and US customers. Instilled “Customer is Always First” and “24-hour Response” philosophies. • Established China based QA team to tightly monitor sample and stock production at factories as well as ensuring social and C-TPAT compliance. • Transitioned to competitive sourcing strategy from prior single source per medium environment. Set and enforced standards based on both internal and customer requirements.• Developed and implemented specific audit, assessment, and inspection policy criteria to train primary factories in specifics of quality manufacturing, packaging, social compliance, C-TPAT and accountability.