Richard Mendonca Email and Phone Number
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I am an innovative, result-driven professional with comprehensive experience in areas of organizational development, cultural transformation, labour and employee relations, HR operations management, solutions consulting, and people strategy. I am well versed in providing cross-functional leadership and overseeing associated functions to include process and policy development, program implementation, capability building, recruitment, leadership development, labour negotiation, regulatory compliance, strategic support, resource alignment, and relationship management. In addition, I am a strong communicator experienced in directing departmental teams, providing management consulting, and building key relationships with diverse clients, colleagues, business partners, and stakeholders at all levels. I have also been accountable for establishing and implementing robust organizational HR and people strategies, integrating online learning and performance management systems, championing large-scale change initiatives, and leading collective agreement negotiations. Further, I am a proactive, detail-oriented executive capable of leveraging extensive industry experience and senior management skills to drive the continued achievement of organizational objectives. I am known as a versatile contributor with experience in all HR management and solutions consulting functions, exceptional communication and leadership skills, and a continued commitment to implementing industry best practices.
Ontario Ombudsman
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Executive Director, People And CultureOntario Ombudsman Oct 2023 - PresentToronto, Ontario, CaAs the Executive Director People and Culture I play a pivotal role in shaping and implementing the human resources strategies that align with and support the overarching goals, values, priorities, and philosophies of the Ombudsman. As a member of the senior leadership team, I provide thought leadership, coaching, and guidance to senior leaders and contribute to the development of both short and long-term organizational strategies. As the Executive Director I also lead, manage, and strengthen all aspects of the people function, including HR, Talent Management, Payroll, Total Rewards, Health and Safety, and Wellness, while fostering and promoting an organizational culture that embraces core values. -
Principal ConsultantRichard Mendonca Human Resources Professional Services 2015 - Present● Deliver comprehensive enterprise wide HR solutions and strategic support; specialization in areas of employee and labour relations, learning and organizational development, total rewards, recruitment, occupational health safety and wellness, and disability management. ● Advise a broad range of organizations on recruitment and staffing, performance management, business improvement, organizational design, employment and regulatory compliance, staff orientation, compensation and benefits administration, and employee health, safety, and wellness. ● Lead collective agreement negotiations and contribute to the preparation of interest and rights arbitration. ● Served as ‘Expert Leadership Assessor’ to the Government of the UAE for the Mohammed Bin Rashid Government Excellence Award. ● Successfully developed and implemented People Strategies, assessed and harmonized HR policies, and evaluated compensation and benefits plans; created and executed leadership development programs. ● Spearheaded the design and integration of business-critical learning and performance management systems as well as attendance management support programs.
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Acting Director Management Services & Manager People Services - Senior Service And Long-Term CareCity Of Toronto Oct 2019 - Oct 2023Toronto, Ontario, CaDelivering comprehensive enterprise wide HR solutions and strategic support to the Senior Services and Long-Term Care Division of the City of Toronto; specialization in areas of employee and labour relations, learning and organizational development, total rewards, recruitment, occupational health safety and wellness, and disability management. -
Vp, Human Resources & Organizational Development / Interim Hr DirectorRunnymede Healthcare Centre 2015 - 2018Toronto, Ontario, Ca● Served on the Executive Advisory Committee with accountability for directing all aspects of people management and organizational development; included the direction, design, planning, and implementation of all HR related activities and policies. ● Led a portfolio of traditional HR and facility management. ● Championed internal change and established a work environment to enable appropriate functioning and development of the organization while simultaneously meeting the evolving requirements of patient care. ● Oversaw delivery of all HR services involving the planning, coordination, design, and integration of associated policies and procedures. ● Established labour strategies and supervised the administration of collective agreements. ● Instrumental in establishing the organization’s People Strategy; developed, delivered, and supported the overall HR strategy including occupational health activities across all areas of the business.● Led initiatives to develop and implement the online learning system (Halogen/Saba), performance management system, and attendance management support program. ● Directly managed the coordination, development, and quality of all relevant programs to effectively align corporate and community resources. -
Director, Human Resources And Organizational DevelopmentTrillium Health Partners 2013 - 2015Mississauga, Ontario, Ca● Led the implementation of employee and labour relations policies and programs. ● Interpreted collective agreements, oversaw related negotiations, and supported the preparation of interest and rights arbitration. ● Conducted in-depth research and reporting with respect to human resources strategies. ● Directed the HRIS harmonization project. ● Effectively managed execution and roll-out of the harmonized compensation plan; led the development and implementation of a new harmonized benefits program. ● Successfully established and launched the ‘Better Together Advancing Excellence’ leadership development program; introduced Performance Management for front-line personnel. ● Key contributor throughout negotiations with the Canadian Union of Public Employees, resulting in the establishment of a single bargaining unit following merger of the hospitals. ● Directly negotiated agreements with the Ontario Nurses Association to create an innovative labour relations strategy focused on supporting labour relationships.● Created and integrated an improved attendance management program; designed workforce transition strategies to facilitate service changes required for the delivery of efficient, high quality services. -
Manager, Labour & Employee RelationsCity Of Mississauga 2012 - 2013Mississauga, On, Ca -
Manager, Human ResourcesUniversity Health Network 2005 - 2012Toronto, Ontario, Ca -
Labour Relations AssociateHamilton Health Sciences 2003 - 2005Hamilton, Ontario, Ca -
Chief Operating OfficerActra 1997 - 2002Toronto, On, Ca -
Chief Operating OfficerToronto Musicians' Association - Local 149 Of The A.F. Of M Of The United States & Canada 1995 - 1997Ca
Richard Mendonca Skills
Richard Mendonca Education Details
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University Of LiverpoolHuman Resources Management -
University Of LeicesterEmployee Relations -
Ryerson UniversityHuman Resources Management -
George Brown CollegeLabour Studies -
Ryerson Polytechnical InstituteTheatre Technical Production
Frequently Asked Questions about Richard Mendonca
What company does Richard Mendonca work for?
Richard Mendonca works for Ontario Ombudsman
What is Richard Mendonca's role at the current company?
Richard Mendonca's current role is VP People, Culture and Transformation with extensive organizational development, labour relations, and culture transformation experience..
What is Richard Mendonca's email address?
Richard Mendonca's email address is ri****@****dehc.ca
What is Richard Mendonca's direct phone number?
Richard Mendonca's direct phone number is +141676*****
What schools did Richard Mendonca attend?
Richard Mendonca attended University Of Liverpool, University Of Leicester, Ryerson University, George Brown College, Ryerson Polytechnical Institute.
What skills is Richard Mendonca known for?
Richard Mendonca has skills like Leadership, Hris, Consulting, Public Speaking, Employee Engagement, Human Resources, Personnel Management, New Hire Orientations, Workforce Planning, Union, Negotiation, Healthcare.
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