Richard M. Email and Phone Number
With over 20 years of experience in global account management, sales, and executive leadership, I have successfully led diverse business departments worldwide. My expertise lies in cultivating business relationships, retaining top clients, and engaging in high-level negotiations to secure partnerships with major global entities.In my recent role, I managed key account activities across Northern and Central Europe, including Turkey, and oversaw 22 own stores in Germany. Leading a team in multiple countries, I drove strategic initiatives that enhanced market presence, optimised operational efficiency, and achieved double digit growth market increase and Gross Margin boost in 2023.Throughout my career, I have demonstrated the ability to remain composed and objective in high-pressure situations. My contract and strategic partnership negotiation expertise has been proven through successful renewals with major clients.I have held head and director positions globally and have been appointed to various high-level roles throughout my career with a leading American interstate and international peer-to-peer payments and money transfer company. I also represented the board at the company's UK entity, managing corporate responsibilities internally and with the regulator.I am eager to connect with professionals and organisations looking to drive strategic growth, optimise operational efficiency, and establish strong, sustainable business relationships.Please feel free to connect, message, or email me on E: 1971rfm@gmail.com
Terrapay
View- Website:
- terrapay.com
- Employees:
- 708
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Director And Head Of Key Partners And Relationships Uk And EuropeTerrapayLondon, Gb
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Senior Director / Head Of Sales & Key Partners - Northern, Central Europe, Turkey & ItalyMoneygram International Oct 2022 - PresentLondon, England, United KingdomCurrently responsible for key account management and sales activities across Northern and Central Europe, including Turkey, while overseeing 22 stores in Germany. Also led a team of over 60 staff across the UK, Germany, Turkey, Israel, and Italy, fostering a high-performance culture and driving initiatives to enhance market presence, optimise efficiency, and achieve revenue growth.• Designed a strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results and strengthening the company’s market position.• Grew the market in 2023 by double digits 12% and increased Gross Margin by 7% by leveraging pricing strategies and nurturing client relationships to drive profitability.• Prepared and delivered winning client proposals, business presentations, and sales pitches to C-level executives, successfully securing renewals with the UK Post Office and Italian Post Office. -
Senior Director / Head Of Sales & Key Partners - Southern EuropeMoneygram International May 2018 - Oct 2022Community Of Madrid, SpainOversaw and managed retail sales and key account management across Spain, Italy, Portugal, Israel, and Cape Verde. Led teams of sales staff in Rome, Madrid, and Lisbon, ensuring effective coordination and achieving sales targets. Additionally, responsible for regional sales revenue, overseeing a team of over 24 directors and managers to secure incremental business and ensure consistent growth and market penetration.• Implemented change management work streams through a structured methodology, providing unified approaches that enhanced operational efficiency and team cohesion.• Directed reorganising the strategic sales division and key and retail sales departments in Spain, implementing a new structure aligned with the digital sales strategy. This included leading the development and recruitment of new staff and ensuring the team was equipped to meet modern sales challenges.• Grew annual revenue by more than double digits through targeted sales efforts, achieving organic and incremental revenue growth exceeding projections.
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Senior Regional Sales / Retail Director - Greece, Eastern Europe, Turkey & IsraelMoneygram International Sep 2013 - May 2018Athens, Attiki, GreeceLed sales and operations staff teams in Athens, Bucharest, Istanbul, and Tel Aviv, ensuring effective coordination and achievement of sales targets across multiple locations while driving strategic initiatives to enhance operational efficiency, foster collaboration, and achieve consistent revenue growth.• Managed business and team through the Greek Capital Controls Crisis, working closely with the local regulator and the American Consulate to import cash and pay consumers when banks closed in July 2014, ensuring business continuity.• Held positions of Managing Director of the local Greek entity and represented the board in Greece and Turkey, providing strategic leadership and governance.
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Senior Regional Director Sales - Middle East, Levant, Libya And EgyptMoneygram International Sep 2008 - Sep 2013Dubai, United Arab Emirates
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Director Corporate ServicesThomson Reuters Jun 2007 - Aug 2008Johannesburg, Gauteng, South Africa -
Business Development ManagerMoneygram International May 2004 - Mar 2007City Of Johannesburg, Gauteng, South Africa
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Branch ManagerProfessional Assignments Group May 2002 - May 2004Johannesburg, Gauteng, South Africa
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Investment ManagerAmerican Express Mar 1999 - May 2002Johannesburg Metropolitan Area -
Foreign Trade ManagerStandard Bank Group Jan 1990 - Apr 1996Johannesburg, Gauteng, South Africa
Richard M. Education Details
Frequently Asked Questions about Richard M.
What company does Richard M. work for?
Richard M. works for Terrapay
What is Richard M.'s role at the current company?
Richard M.'s current role is Director and Head of Key Partners and Relationships UK and Europe.
What schools did Richard M. attend?
Richard M. attended Durham University Business School, University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika, University Of South Africa/universiteit Van Suid-Afrika.
Who are Richard M.'s colleagues?
Richard M.'s colleagues are Ashika Suramalla, Ashna Shejith, Vikas Kumar, Nidhi Kamal, Pieter Bas Den Burger, Muthuraju G, Ca Shrishti Jain.
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