-Serve as a primary point of contact for Government and both internal and external stakeholders.-Provide administrative and operational management of assigned projects or tasks.-Collaborate with project manager and stakeholders to establish and maintain project management standards, methodologies, and best practices.-Build and execute project plans, schedules, and deliverable timelines, ensuring alignment with project goals and milestones.-Lead the project wide communications to improve transparency and external communications such as social media posts.-Manage project documentation, including project management plans, status reports, risk registers, and meeting minutes.-Coordinate and facilitate internal, external, and Government meetings with clear agendas and keep the meetings on track.-Track the onboarding of new team members, providing company and project specific system access and Common Access Card (CAC) enrollment.-Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues.-Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency.

-W2 contractor 100% Remote with Cynet Systems-Oversees multiple ongoing Azure Cloud Migration, E-Commerce website upgrade and Microsoft SQL 2012 upgrade projects.-Work closely with company SMEs and Microsoft on their unified API management (APIM) integration into the new Azure Platform for ECommerce migration-Works with EPMO Portfolio Manager to align on key project artifacts and gains alignment on project governance.-Oversee global program team activities by influencing cross functional team members without direct line of authority (daily).-Interacting with Global program with multiple Medium to Large Complex projects being managed will typically have individual team members from numerous cross functional teams and business sectors.-Work closely with the Program Executive Sponsor, Steering Committees and Portfolio Managers to facilitate decisions necessary for delivery and to overcome barriers.-Serves as a mentor/advisor/decision-maker to program managers for the portfolio for issues related to corporate politics, external politics, client relations, governmental regulation, project quality, project risk, and safety.-Attend daily development Stand Up meetings and assist as Scrum Master, assisting in removing any impediments and work through the Project Backlog Grooming process.

-W2 contractor 100% Remote with Cook Systems-Project Management and coordination with IT Service Management (ITSM) team and global Operations teams, specifically regarding Atlas Cotton Division and how system changes impact Atlas Cotton operations-Attended in review during weekly Change Advisory Board (CAB) for both North American and Global review boards-Updated the onboarding process through Service Now (SNOW) and managed all onboarding issues with newly hired developers in North America (NAM) and India-Coordinated with Development and Business Analysts and assisted in scheduling project updates -Scrum Team member in Daily Standup meetings with developers, aided the Scrum Teams as Scrum Master/Product Owner using JIRA to manage the product and sprint backlog.-Attended weekly development status calls to update resources on project-related news and obtain statuses from development resources.-Reviewed all requirements, functional and technical documentation in Confluence for accuracy.-Maintained current Standard Operation Procedure (SOP) documents and kept updated for access via SharePoint

-W2 contractor through Vivo Inc 100% Remote-Develop, maintain, and document a current knowledge of the organization’s network, system, and processes and procedures.-Be the primary point of contact for all IT infrastructure related projects and enhancements.-Develop, support, and maintain reports, KPI’s, and dashboards relating to IT infrastructure.-Ensure ongoing alignment to functional and technical requirements, system configuration, data integrity, and all system-related policies and procedures.-Maintain up-to-date documentation for all IT infrastructure solutions and environments.-Ensure system compliance with company policies, procedures and protocols for system standards, customizations, and changes.-Plan, review, and revise configurations and customizations to the IT infrastructure-Provide ongoing training materials to ensure adoption, meet end-user training needs, and sometimes deliver training in conjunction with departmental stakeholders.-Maintain up-to-date knowledge of IT infrastructure functionality, customization(s), and integration(s).

- W2 contractor through TEKsystems- Project Management on the Datacenter Rightsize and Reclaim Project- Utilizing data gathered from Densify coordinate with individual enterprise application teams to help determine what over allocated resources (CPU, RAM, Storage, etc.) can be reclaimed via downsizing or decommissioning of servers - To date the project has recovered over $50 Million in under-utilized/over allocated compute resources

-W2 contractor through Radiant Systems Inc-Led the business analysis efforts for implementations and large, multi-line projects for migration to Azure, O365 and Datacenter migration.-Review, analyze and document internal and client user needs -Provides mentorship and leadership within the business analysis team. -Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project.-Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate.  Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process. -Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates. -Meets deadlines and manages work to timelines. -Supports the organization's quality program

-Program Management of $15 Million Information Technology Sustainment Services (ITSS) Contract with Bureau of Naval Personnel 07 (BUPERS-07) Navy Personnel Command (NPC) providing Operations support for BUPERS On-Line (BOL), Electronic Military Personnel Record System (EMPRS) and Navy Promotion Selection Boards-Oversees 30+ Technical staff members for all Integrated Infrastructure Sustainment Operations including System and Application Administration, Technical and Workstation Support, Application Deployment, and Maintenance of Infrastructure platforms-Oversees all day-to-day Communications and Project Coordination with the Naval Information Warfare Center (NIWC) Datacenter in Millington, TN-Manages all internal upgrade and technical refresh projects for the BUPERS Information Technology Computing Environment (BIT/CE) and NIWC Datacenter-Strong understanding of DISA, DoD and Naval Information Technology processes-Comfortable multitasking and working cross-functionally with different business units-Ability to create and maintain an efficient system of operation to support the business needs of BUPERS-07-Prepare various reports to successfully manage the project(s), such as monthly project reports, daily/weekly status reports, project progress analysis/schedules, root cause analysis reports-Ability to multitask in a highly complex, fast paced environment while being flexible to changing priorities-Responsibilities include hiring, writing performance appraisals and handling day to day performance issues of team members

-Oversite and Operational Management of ~$11 Million per year Contract with Navy Personnel Command providing Operations support for BUPERS On-Line (BOL), Electronic Military Personnel Record System (EMPRS) and Navy Promotion Selection Boards-Manage 40+ Technical staff members for all IT Operations processes including System and Application Administration, Information Assurance, Emergency Operations, Technical Operations and Help Desk -Operations Team Manager coordinating with the Development Team in the Transition from Waterfall Software Development Methodology to Agile/Scrum Framework Development Process-Lead the Implementation of the DevSecOps Development Methodology-Operations Project Management resulting in the successful completion of 2 separate Infrastructure Technical Refresh projects and 1 Architected Community of Interest (COI) built from the ground up using the Microsoft Enhanced Security Administrative Environment (ESAE) managed Active Directory (AD) infrastructure-Operations Planning and Project Management of the BOL migration to Azure Cloud Project-Manage process control of all system changes through the Change Management System-Ensure all software meets compliant versions as listed in the Department of the Navy (DoN) Application and Database Management System (DADMS) on a quarterly basis-Ensure all System Administrators, Engineers and Application Administrators Standard Operating Procedure (SOP) documents are undated, approve changes to SOP's as they are made, and are posted to the designated SharePoint site

-W2 contract with Vaco-Team lead over contractors assigned to the IP Microsoft Infrastructure (MSI) Distributed Server 2003 to Server 2008 R2 upgrade throughout all of the IP field offices and Mills in North America -Project involves identifying all physical servers that are out of warranty or warranty will expire prior to the end of project, upgrading all hardware and operations systems and implementing VMWare ESXi 5.0 hosts or clusters at sites determined to have a large enough user base to justify the upgrade-Coordinate directly with the project Program Managers assigned to separate business units, determine from surveys of each site what equipment will be necessary to fit each sites needs for current and expect growth, implementing the upgrades with either HP ML350p Towers or DL385p rack mount servers, and determining any additional RAM and hard disk requirements for each site-Coordinate with each site on delivery and installation of new servers, connect remotely to new servers utilizing the HP Integrated Lights Out (iLO) utility, build new ESXi 5.0 hosts and Windows 2008 R2 virtual servers, standard virtual instance builds at remote sites include a Domain Controller, SCCM server, and File/Print server-Working with the Windows Enterprise Architecture group on plans going on now to move those server builds to Server 2012 in the near future-Responsible for identifying and creating all process build documents for project and all process checklists for each individual site and server deployment for the MSI Distributed Project-With coordination of PM’s and Sites plan and schedule the dates for cutover for each file and print server, and application server cutover -Planning and coordination of day to day activities of contractors including assigning tasks for ordering, building and planned cutover of sites after builds

-1099 contract with NexTech-Directly responsible for the daily support and administration of the production, staging, and testing environments that make up the FedEx Express Business Services (EBS) legacy Microsoft Server 2003, 2008 and Linux environments ensuring all Service Level Agreements (SLA) are met -Responsible for the overall monitoring and maintenance of the EBS environment including the update and maintenance of all hardware firmware updates and monthly OS security updates from Microsoft-Manage and maintain backup system using Symantec/Veritas NetBackup 6.5.5 including maintaining weekly vault jobs coordinating off site delivery with Iron Mountain via SecureSync-Build new Windows 2008 64bit virtual servers within the Computer LAN Support (CLS) Dev-Test environment utilizing a pre-defined process with VMware ESX 4.1 and ESXi 5.0, vSphere and HP Server Automation (HPSA) v7.88-Assist with overflow OS and application issues as they arise within the CLS-DevTest environment-Participated in planning meetings with EBS application developers to lay out process to be utilized in the migration of all currently utilized legacy applications running on out of scope legacy hardware onto new in scope virtual servers running in the new data centers in Memphis, TN and Colorado Springs, CO-Troubleshoot and repair hardware issues on legacy servers

-Coordinated the ground up creation of a new Small Business Unit (SBU) for the DoD Tricare Dental enrollment and claims processing system utilizing the ITIL methodology-During the requirement gathering process consulted with SBU functional and technical specialists and performed business systems process engineering analysis in order to ensure the new systems would meet client and project expectations and service level agreements (SLA)-Documented the process for claims handling to ensure compliance with both DoD DIACAP and HIPAA requirements-Worked with Systems Engineer to design and build a secure enclave to allow for Remote System Administration support to Windows 2008 systems on the SBU’s custom application-Assisted in the design, build and management of Windows 2008 virtual servers using VMWare ESXi 5.0, VCenter, VSphere Clustering and HA -Netapp administration of both SAN and NAS technologies, hardware, software and OS. NetApp Data ONTAP 7 Mode. NetApp SnapManager SnapMirror, in multiple geographical locations. Volume and aggregate administration. Understanding of file sharing (NFS/CIFS)-Tools utilized to obtain compliance on our systems were DISA Gold Disk and Retina Scanning tool along with the Secure Technical Implementation Guides (STIGs)-Worked with consultants and vendors on installation and testing roll into production of LogRhythm appliance, Microsoft Remote Desktop Services, Microsoft System Center Operations Manager (SCOM), Microsoft System Center Configuration Manager (SCCM) and Microsoft Windows Server Update Services (WSUS)-Directed daily, weekly progress meetings, monitoring project progression-Developed the business and technical processes to assist in the day to day management of virtual servers, managing production server state/health, monitoring hardware and Operating Systems (OS), identifying server health issues and coordinating with change management for scheduled downtime and unscheduled outages as needed

-Senior System Administrator, with full administrative privileges on the NMCI network, provided file share management of approximately 2.3 million file shares while at Navy Bureau of Personnel 07 (BUPERS) Information Management Office-Ensured business processes were in compliance with Navy policy-Coordinated with senior management to ensure scheduled outages within the NMCI environment which affected our file shares were completed within scheduled outage timeframes and that full access to shares was restored.-SA support to Windows Server 2000 & 2003 Dell Server systems for NSIPS Web Enabled application-Migration of DoD DITSCAP certification to DIACAP certification. Full DIACAP accreditation achieved summer 2008-Tools utilized to obtain compliance were DISA Gold Disk and Retina Scanning tool along with the Secure Technical Implementation Guides (STIGs)-Daily management and maintenance of backup system using Symantec/Veritas NetBackup 6.0, including maintaining weekly vault jobs coordinating off site delivery with Iron Mountain via SecureSync-Held the position of Continuity of Operations (COOP) Disaster Recovery Site Manager maintaining hardware/OS multi-platforms, testing hardware issues, performing OS rebuilds staying current with changes in application at Production site. Updates using combined system with Altiris Software and custom scripts.-Managed relationship with hardware and software vendors to include professional services provided by Dell, EMC, Symantec, Sun Microsystems, and others to ensure all project contracted hours were being tracked properly and that the consultants and vendors were keeping up with contracted SLA’s ensuring the project was consistently meeting all up-time requirements and any new projects were running smoothly.-Coordinated with EMC consultants provisioning and managing storage on EMC Clarion and EMC Symmetric storage systems. -Managed the disaster recovery systems data transfer updates from the Production environments

-SA support to Windows Test Branch of Defense Information Systems Agency, Continuity of Operations Test Facility, facilitated Software Security Compliance, Integration Testing and Reporting per requirement Global Command and Control System (GCCS) and Common Operating Environment (COE) clients on Windows 2000 Professional, Server, Advanced Server, and NT 4 Server and workstation-Teamed with Systems Division-SAs maintained 435-system computer lab, OS, COE Kernel, Security Template and Application Software baseline installations per guidance from GCCS and COE Developer/Engineers-Performed Compliance, Security and Integration testing on new version releases of custom Windows 2000 COE Kernels-Lead analyst for new version release Operating System Kernel testing for 3 separate testing cycles, including cross-platform testing with new Kernel releases for SUN Solaris 8-Performed individual application segment testing per the Defense Information Infrastructure (DII), Integration and Runtime Specifications (I&RTS) guidelines specific to Microsoft Windows 2000 Professional, Server and Advanced Server, and Windows NT 4 Server and Workstation

-Hands-on technical manager, providing support for Wireless Broadband (802.11) and hardwired circuit (T-1, ISDN, and Frame Relay) clients.-Supervised daily operations at Network Operations Center with 24-hour uptime. Facility was central routing location for primary Network and termination point for all wired circuit connections.-Supervised 4 technicians participated in On-Call rotation after-hours support. Managed Systems Integration support issues, coordinated work assignments based on trouble ticket priority, and assisted with Systems Integration projects.-Cultivated relationships with business contacts and negotiated all contracts for development of 3 additional “Cell” sites.-Provisioned client hardwire circuits, performed Site Survey Inspections of customer premises prior to each installation, developed proposals for installation and integration into existing network Wireless LAN (WLAN) configurations, coordinated Wireless Broadband installations assisting technicians in completing installs.-Technical point of contact to Sales Team re: wireless technology, connectivity, security.

I administered an eight server Windows NT domain that included a combination of Exchange 5.5, SQL 7, Citrix MetaFrame 1.8 and Great Plains eEnterprise, Veritas Backup Exec, as well as maintained an Axent Technologies Raptor 6.02 Firewall. I also provided end-user support for 55 Windows 2000 Professional desktop and laptop computers. On selected computers, I performed hardware upgrades to facilitate the migration from Windows 95/98 to Windows 2000 Professional as the standard desktop operating system, as well as the upgrade of select Windows NT servers to Windows 2000 Server. This allowed for server consolidation while preparing for migration to a Windows 2000 domain with Active Directory enabled. I upgraded the infrastructure from four 10Mbps 24-port Hubs, daisy-chained via Cat5 cabling, to the Enterasys Networks Vertical Horizon 2400 series of Managed 10/100 Switches, providing an increase in network performance by more than 5,000%.I developed Feasibility and Cost Analyses for the installation and implementation of a new hardware based Firewall (including Managed Security Services) and Secure VPN services for remote office employees, Broadband (Cable/DSL) Internet service to the Directors homes as was requested by the Board of Directors, and Desktop Faxing. I identified the need for and created the company's Information Systems Security and Use Policy.

NT Operations Group Charter member of a newly created team initially responsible for developing the tools and processes used for remote monitoring of the operating system and hardware on 750+ Windows NT servers throughout the Entergy Corporations Enterprise Network, using remote management tools from Tivoli and BMC Software.I assisted in the creation of the Standard Operating Procedures (SOP) for the NT Operations Group. The SOP identified the appropriate processes to meet the support contract requirements, as specified in SAIC's Service Level Agreements (SLA) with Entergy Corporation, for trouble tickets entered through the Remedy Help Desk system. These included, in detail, proper coordination with the on-site technicians, and if needed, began the approval process with the appropriate departments to authorize any service downtime that may be required.

I was the hands-on technical manager, providing system administration for four NT Servers and one Novell 4.1 server. I supervised one Database Administrator, one Web Master, and three Junior Administrators, who provided support to 80+ users throughout the main office and in three remote offices. I eliminated previous support issues for a 20-user graphics department, which used Macintosh as the standard desktop platform, by installing the AppleTalk protocol and Services for Macintosh on each of the Windows NT file servers.I coordinated the upgrade of existing remote office 28k dial-up connections to the corporate office by implementing a 128k Frame Relay between all office locations which were routed back through the main office, allowing 24 hour connectivity for Internet access, email and file sharing. The main office was upgraded from a 128k ISDN to a 512k Fractional T-1 as the primary Internet connection, implementing a vendor specific firewall providing a high level of security that was not present before.

I developed a detailed migration schedule for all data network and telecommunications upgrade projects, to include a complete reconfiguration and upgrade of the existing Local Area Networks hardware and software to ensure Y2K compliance. This process started with the building of a single Windows NT Domain and the migration away from their original Windows NT 4SP3 and Novell 3.11 configuration. I also implemented a G/F/S backup strategy using Veritas Backup Exec, integrated a Microsoft Exchange 5.5 mail server and created a new internet domain name which allowed the Chamber to migrate away from a POP3 email service and manage there own email. This also enabled the Chamber the ability take advantage of Exchanges many enhanced features, such as centralized calendaring and task management, as well as to offer free email services to Chamber Members.Some of the many accomplishments on this project included the upgrade to a new Digital Telecommunication and Voice Mail system; performing necessary PC hardware upgrades and implementing an upgrade to Windows 98SE as the standard desktop operating system; creation of a set of standard application software installations for each department; and upgrading the CC Solutions Membership Management software application. I also upgraded the infrastructure from the existing 10Mbps Hub-based configuration to 10/100/1000 Managed Switches to increase network efficiancy. I coordinated the upgrade from a 128k ISDN to a fractional T-1 for Internet access implementing a vendor specific firewall providing a high level of security that was not present before.I also implemented a complete desktop faxing solution using a FaxPress Faxing Server was configured on the Windows NT Server and connected through the digital phone system using Flexible Inbound Routing, utilizing Direct Inward Dialing (DID). The system integrated with Microsoft Exchange, using Microsoft Outlook, and with the CC Solutions.

I provided Network and PC support to the State of Arkansas on the Children Reporting and Information System (CHRIS) project. I was a Planning Team Member and an Implementation Team Lead during the States network migration from Novell to Windows NT in each of the states central and county offices. As the Team Lead, I developed the specific criteria for the creation of the Ghost Image for a standard Operating System and Software Application installation. This image was eventually rolled out statewide to over 1,700 new workstations being installed in state and county government offices throughout the final stages of the network migration.I was the Team Lead for on-site installation support in all departments and agencies of the Arkansas State Police Headquarters and remote offices during each updated release cycle of the CHRIS application. I also assisted the software development and testing teams to make possible each new release of the CHRIS application.

I managed the districts Local and Wide Area Networks, which included 11 Banyan servers and 13 Microsoft Windows NT servers, 60 PC's at the Headquarters, and over 400 user accounts on a Wide Area Network, which included eight remote Recruiting Station (RS) Commands. Obtained my Banyan Vines Certified Engineer certification. Terminal Area Security Officer (TASO) with responsible for the creation and maintenance of mainframe accounts.I served as the Lead Technician in the planning, development, configuration and implementation of the district headquarters migration away from a problematic Analog Telecommunication System and 10Base2 Data Network to a new Digital Telecommunication and Voice Mail System and 100BaseT Cat5 Data Network. I developed the configuration strategy for implementation of TCP/IP the migration from Banyan Vines to Windows NT throughout the entire WAN. I also coordinated the planning, hardware configuration and installation at all 8 of the districts remote Recruiting Stations for Frame Relay circuit upgrade providing for 24-hour connectivity. I orchestrated detailed migration schedules and managed conflicts with migration team visits for each site to convert from their existing 14.4 dial-up connections at a savings of more than $25,000 per month to the district.Designated the Command's Technical Representative to Headquarters, Marine Corps Recruiting Command, to provide assistance in the technical development, planning and implementation of the Marine Corps Recruiting Information Support System (MCRISS). In preparation for the implementation of MCRISS, my duties included setup and configuration of 130+ laptop computers with the MCRISS standard build for Operating System and applications. I developed the class curriculum and course ware, coordinated the training schedule, and assisted in training each Non-Commissioned Officer In Charge (NCOIC) Recruiter assigned a laptop, in the basics of the personal computer and the MCRISS application.

Started my career in computers in the Corps.

In addition to Primary Military Occupational Specialty (PMOS) duties, co-lateral duties included assignment as the squadron Terminal Area Security Officer (TASO), my daily duties included the creation and maintenance and security of mainframe accounts and requesting access to necessary applications, as well as server configuration, upgrade and maintenance of the squadrons Banyan server and 12 personal computers. This involved identifying and installing all system upgrades as required and in accordance with the guidance passed down from the Marine Air Group 36, Information Systems Management Officer.