Richard Carter Email & Phone Number

Thornbury, GB

Croydon, United Kingdom

Croydon, United Kingdom

• Extensive background in excellent customer service and support.
• Proficient at ITIL-orientated asset management procedures.
• Well known for excellent root cause analysis and forward actions to take.
• Highly skilled with Microsoft Excel.
• Very capable of working in a team towards stats-orientated successes.
• Thorough understanding of all common computing standards

Croydon, United Kingdom

• Directly supporting the Infrastructure Services team via high-level procurement, asset management and the highest level of detail.
• Asset management from cradle to grave.
• Development and implementation of an asset management system in an ITIL-steered work environment.
• Understanding of new technologies and their practical application to the business.
• Consistent provider of new and emerging open-source software solutions, often saving hundreds in licensing costs wherever implemented.
• Fast-paced working environment requiring rapid adaptability skills.

Leatherhead House, Mole Business Park, Station Rd, Leatherhead, Surrey KT22 7ET

Data entry requiring specific understanding of pensions reconciliation, using proprietary softwares owned and managed by JLT.

Updating, maintaining and controlling an interdepartmental database; specifying the requirement for, and then solely administering the tracking of system issues inhibiting workflow progress; distribution of weekly reports to relevant departmental stakeholders.

Diploma Of Higher Education, Creative Writing & Drama Studies

Bachelor Of Technology (Btech), Drama And Dramatics/Theatre Arts, General, Triple Distinction