Richard Mika Email & Phone Number

Palm Beach Gardens, Fl, Us

Brooklyn, New York, United States

As a seasoned healthcare executive with over 20+ years of experience driving advanced and effective Telehealth and Remote Patient Monitoring (RPM) programs across the US, Rich is excited to have recently joined TellyHealthMD and Monitoring Care Solutions (MCS) as their Chief Growth Officer. In this role, Rich is committed to leveraging his expertise to propel the growth of these innovative organizations and expand access to high-quality, convenient, and personalized healthcare solutions.At TellyHealthMD, they are revolutionizing healthcare delivery by bringing comprehensive medical services directly to patients through a seamless blend of virtual and in-home care. Their experienced physicians and dedicated clinical support staff ensure that patients receive the care they need, when and where they need it. From telehealth consultations and in-home wellness visits to specialty services and remote patient monitoring, TellyHealthMD is at the forefront of patient-centric care.Simultaneously, Monitoring Care Solutions (MCS) provides healthcare stakeholders with a turnkey RPM solution that enables them to deliver exceptional care to patients in their homes or long-term care settings. Their state-of-the-art virtual care tablet, coupled with our family of cellular-connected medical devices, allows for seamless biometric data capture and transmission. Backed by our Monitoring Care Center's team of skilled nurses and coordinators, MCS offers a comprehensive digital health solution that promotes better outcomes and patient satisfaction.As Chief Growth Officer, Rich's mission is to identify and pursue strategic opportunities that will enable TellyHealthMD and MCS to extend their reach, enhance offerings, and ultimately, improve the lives of the patients they serve. By fostering partnerships, driving innovation, and ensuring operational excellence, Rich is confident that they will continue to set new standards in the delivery of virtual care and remote monitoring.

Louisville, Kentucky, United States

Based on over a decade of institutuonal knowledge at Humana and subject-matter expertise in innovative digital health products, Rich conceptualized and spearheaded the formation of a "Center of Excellence" for digital solutions focused on Telehealth, remote patient monitoring (RPM), and ambient sensor technology initiatives. This centralized hub served as a strategic focal point and repository for all aspects of enterprise-wide digital health solutions, streamlining governance, collaboration, and knowledge-sharing across the organization.Through extensive research, Rich developed a comprehensive open-source RPM (Remote Patient Monitoring) compendium, which included program details, insights, learnings, vendor evaluations, industry regulations, and standardized processes and procedures. This initiative led to a 30% reduction in time-to-pilot and improved pilot results, ultimately driving operational efficiency and fostering innovation.Rich conducted enterprise-wide discovery research, engaging stakeholders, identifying gaps in existing tools, developing user personas, and mapping research findings to future strategic Provider experience initiatives. This user-centric approach ensured alignment between digital solutions and organizational objectives, laying the foundation for enhanced provider experiences and improved patient outcomes.

Boston, Massachusetts, United States

Humana has established the Digital Health and Analytics (DH&A) division, a pioneering force dedicated to developing cutting-edge data-driven products and services that revolutionize the organization's operations. Within this dynamic environment, I have assumed pivotal responsibilities that drive innovation and growth.As the appointed subject matter expert (SME) for digital solutions within the Discovery Network, a newly launched division under DH&A, I developed and led the intake and vendor evaluation division, streamlining the vetting and onboarding processes for third-party digital vendors. Through collaborative partnerships with internal stakeholders and meetings with venture capital and private equity companies, I played an instrumental role in navigating the vendors through Humana which led to the successful launch of several pilots, test and learns, acquisitions, state bid awards and connecting the dots for stakeholders across the enterprise.Furthermore, I have been entrusted with P&L oversight for the Interoperability/HIE business, which I successfully grew from $1.5M to $7M in just 3 years, underscoring my ability to drive strategic growth and profitability. This $7M+ business encompasses HL7 transactions such as Orders Processing, Results Distribution, and CCD/CDA exchange with external Health System and EHR clients.The Digital Health and Analytics division is poised to propel Humana forward, overcoming friction points and creating a simplified, connected, and personalized healthcare experience for members, physicians, and care providers alike. Humana's DH&A division serves as the building blocks for devising innovative products, tools, and services that deliver on the promise of whole-person health care, positioning the organization as a leader in the industry.

San Diego, Ca Based In Pompano Beach, Fl

Identifying strategic opportunities for operational excellence, I led the implementation of the HealthLogix PHM platform at the first pilot site, a rural hospital. This initiative aimed to drive substantial improvements in staff productivity by 40% and reduce costs by 15% through the strategic discharge of patients to home health agencies with proven track records of delivering outstanding clinical outcomes.I took the lead in shaping Humana's population health strategy, with a sharp focus on emerging-risk and high-risk medically complex consumers at rural hospitals and large Accountable Care Organizations (ACOs). This proactive approach ensured targeted interventions and tailored care delivery to address the unique needs of these vulnerable populations.Through these diverse initiatives, I consistently demonstrated my ability to drive operational excellence, foster strategic partnerships, and champion transformative digital solutions that elevate patient care and organizational performance.

San Diego, Ca Based In Pompano Beach, Fl

Overseeing the sales and key account management activities for Humana's successful Health Information Exchange (HIE) business unit, I navigated external stakeholder relationships with Health Systems, Hospitals, and EHR vendors. Through my strategic leadership, I propelled a remarkable 57% revenue growth, consistently exceeding sales quotas.

Campbell, Ca Based In Pompano Beach, Fl

Humana Inc. (NYSE: HUM) acquired Certify Data Systems in 2012 and merged with nliven systems and Anvita Health in 2016 to form Transcend Insights.Certify Data Systems, Inc. was a healthcare information technology company that merged with Anvita Health® and nliven systems in March of 2015 to form Transcend Insights.Sold semantic interoperability solutions to health systems with large outreach labs wanting to establish interfaces with community physicians with disparate Ambulatory EMRs. Generated $1.5M in revenues in 12 months with growth of OEM partner. Directly worked with over 30 EMRs to build HL7 interfaces for bi-directional data exchange and oversaw 120+ EMR interfaces. Provided sensitivity analysis models, plug-in data and what-if scenarios to better understand the financial structure of connecting large IPA groups to EMR systems.

San Diego, Ca Based In Pompano Beach, Fl

Humana Inc. (NYSE: HUM) acquired Anvita Health in 2011 and merged with nliven systems and Certify Data Systems in 2016 to form Transcend Insights.Supported effort to resolve large Medical Center’s various challenges related to its growing imaging services.Positively influenced up to 35% of all ordering decisions, and up to 10% of high-tech radiology decisions were changed.Increased speed and conserved time were realized, as nearly 100% compliance by 1,300 affiliated physicians.The Medical Center decreased inappropriate imaging, which reduced overall cost trends for the hospital, patients, and the health plan.

San Diego, Ca Based In Pompano Beach, Fl

nliven systems was a mobile health and web development company that merged with Certify Data Systems, Inc. and Anvita Health® in March 2015 to form Transcend Insights.Humana Inc. (NYSE: HUM) acquired nliven systems (formerly known as DefenseWeb Technologies, Inc.) in 2007.Sold, launched, and oversaw a first of its kind “hub-in-the-home” tablet program offered to national private duty home care agencies to digitally capture ADLs, hydration, nutrition, vital signs, and other activities, traditionally documented on paper.Led sales, contracting, training and management of our first private duty home health client, delivering 20 tablets to staff in the field.Led product strategy for version 2.0 of the product to include wireless vital sign monitoring and billing system integration.

C.W. Post Campus - Bachelor’S Degree, Bachelor Of Science, Business Administration Management

Activities and Societies:- The School of Business - College of Management - American Marketing Association (AMA), LIU Post Marketing Club

Education record

Activities and Societies:- Men's Tennis Team, Division 1 - Zeta Beta Tau (ZBT)