Richard Minor Email & Phone Number

Washington, Dc, Us

• Managed a portfolio of complex loans valued at an estimated net amount not over $500,000.00 and performed all of the loan closing duties for any assigned loans while complying with portfolio management directives. • Documented all interactions and file events with clear and concise entries in the comment section of the borrowers file in accordance with agency policy and procedure.• Performed audits on loans to find borrowers who collected loans due to fraudulent reporting.

BGG, Remote July 2018-December 2019 IT Consultant• Provided IT programming support remotely to support various BGG clients.• Interfaced with various technical and non-technical staff on various technical issues.• Provided technical advice to staff and trained less experienced staff members.• Performed complex systems design and analysis. • Developed and maintained effective client/user relations to assigned projects.

Troy, Mi, Us

• Provided expertise in the integration of applications across Tricare Systems for approximate 100 end users.• Performed analysis, design, programming and implementation of systems and procedures to solve complex business problems for the T2017 Tricare Conversion effort.• Constructed and implemented 100 to 200 batch reporting jobs.

Columbus, Ga, Us

• Converted electronic enrollment data into the appropriate format to allow the update to the production system. • Responded to 100 to 200 queries per week from external customers, agents, and brokers.• Tested, reviewed, and approved files in a test environment prior to loading file data into a production environment.• Analyzed the needs of the business and designed a data transfer process to transfer information between multiple parties.

Cayce, South Carolina, Us

• Acted as a liaison between SCANA Nuclear client area (VCS Nuclear Security Access and VCS Nuclear In processing) and the Information Systems team to determine customer needs when resolving systems issues for the EM-PACT system • Composed SQL queries using MS SQL server for identifying production issues relating to identifying software bugs.• Identified specific business opportunities by interfacing with various software vendors on specific software upgrades and issues. • Collaborated with internal and external team members regarding vendor software upgrades relating to nuclear IT systems.

• Supplied programming support to the Agency Link web application for the requirements of the various companies processing specification.• Tested, maintained, and monitored web application including coordinating the installation of web applications.• Provided technical support on multiple in-house web applications

Atlanta, Georgia, Us

* Provided programming support for EDI using Visual Basic and MS SQL server producing customized formatted extracts for non-HIPPA compliance carrier. * Created HIPPA compliance extracts using Visual Basic and MS SQL server wherefrom client data transferred to different insurance carrier in HIPPA compliance format. * Analyzed carrier specifications ensuring the accuracy and completeness of data before sending to the various carriers.

Columbia, Sc, Us

• Performed as a major contributor on the IS Commercial Systems Vertical Expansion project. • Used data mapping for validating and creating various Tricare Reports and Tricare Extracts from various databases (DB2 and IMS).• Designed, coded, and implemented 100 to 500 batch data reporting jobs for the different TRICARE awarded contracts.

Largo, Md, Us

Certificate In Health Technical Software Support

Ba, Business Administration, Management And Information Systems