Richard Modes Email & Phone Number

Abu Dhabi, United Arab Emirates

Abu Dhabi Emirate, United Arab Emirates

- Successfully setup program governance for the launch of EV brand in UAE and led digital transformation across 15 workstreams ensuring timely completion of objectives- Conducted detailed analysis comparing various project management tools and successfully deployed Asana- Headed setup of local Digital & IT capabilities, providing robust support- Developed and maintained forward-looking IT strategy, operating model, and roadmap, aligning technology initiatives with business objectives

Abu Dhabi Emirate, United Arab Emirates

- Operationalized TMO by putting in place required governance forums and meeting cadence to capture weekly updates across workstreams / initiatives- Prepared materials for weekly program updates and bi-weekly SteerCo to communicate progress progress, challenges and next steps to senior leadership- Managed communications workstream (team of 4) supporting organization-wide comms

Dubai, United Arab Emirates

- Assessed 40+ appications spanning 2 Business Units through functional, technical and strategic lenses- Mapped applications to Business Capabilities and positioned portfolio on TIME model for disposition- Summarized observations in a concise roadmap for selected improvement areas such as further consolidation, investment in added functionality and initiation of an Enterprise Architecture Office

Jeddah, Makkah, Saudi Arabia

- Strategized digital solutions in the field of data quality, automation and deflection for optimizing operational GCC processes- Lead ideation, prioritization and implementation of digital deflection opportunities with dedicated Digital Factory PODs- Lead multidisciplinary team of 6 FTE to end-to-end delivery of 6 automated processes in Amadeus Altea Reservation Desk

Dubai, United Arab Emirates

- Lead design of Technology Operating Model spanning across digital organization of +300FTE- Lead pilot implementation of technology capabilities and clear demarcation of mandate

Dubai, United Arab Emirates

- Assessed and benchmarked IT & business KPIs and mapped where IT contributes into business outcomes- Analyzed current IT KPIs in line with CIO vision on additional focus areas- Proposed new governance and value realization framework of IT KPIs in line with target Operating Model

Amsterdam, North Holland, Netherlands

- Shaped the company's overall technology strategy, target IT organization, capabilities, business processes and transformation roadmap in a C-Suite relevant way- Assessed company application landscape for cloud modernization opportunities and developed migration roadmap and business case- Developed enterprise-wide data & business intelligence strategy, operating model and roadmap- Participated in program delivery of Cloud Landing Zone and Cloud Centre of Excellence- Conducted… Show more - Shaped the company's overall technology strategy, target IT organization, capabilities, business processes and transformation roadmap in a C-Suite relevant way- Assessed company application landscape for cloud modernization opportunities and developed migration roadmap and business case- Developed enterprise-wide data & business intelligence strategy, operating model and roadmap- Participated in program delivery of Cloud Landing Zone and Cloud Centre of Excellence- Conducted workshops, research and data analysis to inform business decisions Show less

Amsterdam, North Holland, Netherlands

- Conducted multiple workshops to collectively identify, assess and prioritize process backlog suitable for RPA- Facilitated process for scalable implementation of a Center of Excellence to assess and improve processes- Lead the delivery of 5 end-to-end (pilot) delivery teams spanning over 3 departments in the role of Project Manager- Provided input for Steerco’s to discuss project progress (impact scope, planning, budget)- Contributed to the formation of an enterprise wide… Show more - Conducted multiple workshops to collectively identify, assess and prioritize process backlog suitable for RPA- Facilitated process for scalable implementation of a Center of Excellence to assess and improve processes- Lead the delivery of 5 end-to-end (pilot) delivery teams spanning over 3 departments in the role of Project Manager- Provided input for Steerco’s to discuss project progress (impact scope, planning, budget)- Contributed to the formation of an enterprise wide fit-for-purpose Robotic Operating Model to deliver strategic objectives Show less

Toulouse, Occitanie, France

- Contributed to the preparation of project update decks to present Agile IM Operating Model in a C-Suite relevant way- Shaped proposal for a unified enterprise architecture and IM governance for harmonizing business owned tools

Toulouse, Occitanie, France

- Prioritized and scoped complex automation opportunities with business stakeholders during process discovery workshops- Prepared 2 business cases combining RPA & NLP including project implementation plan for Agile execution focusing on scalability and extensibility- Delivered solution (4 automated processes) from discovery through testing and benefit realization- Designed Service Operating Model stretching across 4 international parties- Prepared Project Governance Boards to… Show more - Prioritized and scoped complex automation opportunities with business stakeholders during process discovery workshops- Prepared 2 business cases combining RPA & NLP including project implementation plan for Agile execution focusing on scalability and extensibility- Delivered solution (4 automated processes) from discovery through testing and benefit realization- Designed Service Operating Model stretching across 4 international parties- Prepared Project Governance Boards to discuss progress (impact scope, planning, budget) Show less

Amsterdam, North Holland, Netherlands

- Deployed and maintained over 20 automations in collaboration with 3 major clients- Proposed >6 improvements related to robustness/efficiency and implemented solutions within SLAs- Reported 100% on time on bot performance and closely aligned on open tasks

Amsterdam, North Holland, Netherlands

- Defined Vision, Journeys, Epics and associated Features for minimum viable product – building upon both internal and external experience- Jointly led business development team of 8 to develop a minimum viable product for validation- Gathered customer feedback to guide further product improvements

Amsterdam, North Holland, Netherlands

- Participated in governance/management for complex software development projects of over €30.000.000- Collaborated in a joint program in the role of Project Management Officer; supported data to overall project managers- Developed and implemented quantitative quality management tool

Amsterdam, North Holland, Netherlands

- Carried overall responsibility for financial processes with an annual spending of €62.000- Steered the Aviation Academy through periodical feedback meetings and promotional events; raised profile and attracted in new students- Organised different activities; visits to aviation related companies, information sessions, networking receptions, yearly recurring introduction camp and conferences- Managed various sub-committees and arranged two-year partnership with KLM Flight Operations

Master Of Science - Msc, Air Transport Management

- Modules: Introduction to the Air Transport Industry, Theory/Applications of Air Transport Economics & Finance, Regulatory Policy & Law.

Minor Project Management: From Nano To Mega

Activities and Societies: DelftX - Modules: Project Management basics/analytics, Process Management, Legal & Financial aspects.

Bachelor Of Science - Bsc, Aviation Management

Activities and Societies: SV LOGOS - Modules: Aviation Management, Logistics, Flight Operations & Planning, Logistics IT, Simulation.