Richard Morgan Email & Phone Number

Bristol, United Kingdom

Responsible for the Messaging Infrastructure which includes Office 365, Mimecast and Intune. Recently undertook a successful migration from IBM Domino Lotus Notes + Sametime using Dell Quest tools. Other changes have included moving from BlackBerry Enterprise Server to Windows via Mobile Iron, Android and iOS mobile devices using Mobile Iron for MDM. I.

• Administration of Lotus Notes domains using Domino for a variety of clients including BT.
• Managed the roll out of a new anti-virus solution across the company.

• Supported key clients and user groups in the car industry with the Autofind Electronic Sales System, linking manufacturers with car dealerships across the UK.
• Worked in conjunction with the Senior Programmer, constantly reviewing, upgrading, automating and redesigning systems and processes to improve their efficiency and reliability.
• Created and tested new procedures and systems to make implementation recommendations to the Senior Programmers.
• Appointed, trained and supported Systems Support Administrators to be responsible for day-to-day support queries and reporting, allowing me to concentrate on developing and improving systems.
• Provided, maintained and followed high quality procedural documentation in line with ISO9001 standards.
• Responsible for the tracking of ISO documentation for all Autofind related projects, including raising and despatching invoices as appropriate