Richard Muncaster Email and Phone Number
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Instinctively creative and analytical, my journey includes 12 years in Mobile Product Development across social, gaming, and dating verticals: at TextNow leading Advertising & In-App-Purchase Monetization; at Tinder, leading business-critical Product pods within Business Integrity and Revenue Growth that developed 0-1 consumer-facing features to hundreds of millions of global users; scaling a multi-million-dollar mobile ad product platform from scratch; previously leading monetization and growth for a scrappy social gaming startup through M&A with EA Games where I held Business Development and Product Development roles.Diversified in my experience within entrepreneurial, startup, and top-tier consumer brands, I bring a holistic repertoire of hits & misses with a portfolio of high-engagement and revenue-growth products tailored to age, gender, orientation, geography, culture, and community. As an ERG and DEI advocate, I lead by example, balance autonomy with guidance, and nurture Product teams with a culture of empathy, trust, candor, and inclusion. I get excited about inclusive and passionate company cultures that thrive on creative UX and premium product experiences that have a meaningful impact on people's lives...this has been the driving force behind my career.From this journey, I have many stories to share...
Textnow
View- Website:
- textnow.com
- Employees:
- 279
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TextnowSan Francisco, California, United States
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Director Of Product - RevenueTextnow May 2023 - PresentWaterloo, Ontario , CaWe believe communication belongs to everyone by democratizing reliable and affordable phone service through our app. Our mission is built around inclusion and offering phone service for everyone, in an industry that traditionally only caters to the select few who have the means to afford it.My kickass revenue teams are leading Advertising, Upgrades (subscriptions/consumables), Data Monetization, and Labs (experimental monetization initiatives) and we're hiring! #textnowlife -
CaregivingCareer Break May 2022 - Apr 2023Paused my career and took a year sabbatical to support my parents as a caregiver for my Dad through his end-of-life journey with Dementia and Alzheimer's disease. What I know for sure is this has been the most important role I've ever held and I am grateful for the privilege to take a career break and participate in the present moment with my family.Life is fragile. Be present, participate, and hug your loved ones as much as possible.
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Group Product ManagerTinder Aug 2016 - Apr 2022West Hollywood, California, UsAt Tinder, I delivered business impact (as both a people leader and individual contributor) by leading high-performing product pods that developed 0-1 consumer-facing mobile products and platforms targeting xxxM MAU across 190 countries, solving mission-critical objectives specific to these new verticals: 1) Ad Product2) Compliance and Privacy3) Social Impact4) while coaching and advocating for the career advancement of my teammates. -
Group Product Manager, Social Impact (Business Integrity)Tinder Jul 2020 - Mar 2022West Hollywood, California, UsLeveraged mobile platform to facilitate self-expression, advocacy, and social awareness by launching inclusive, accessible, and culturally relevant onboarding and user experiences that drove high engagement metrics and positive press cycles:* Shipped COVID Vaccine Center to xxxM users across 17 countries with user engagement up to 55%; partnered with Comms, Govt Relations (The White House, 10 Downing St) earning the highest annual press coverage in US, EMEA, LATAM, APAC in 2021.* Launched interactive Election Center 2020 to xxM+ users, partnering with BallotReady.org, resulting in 68% engagement from women and 70% from Gen-Z.* Mentored first-place hackathon team, then led Product, Design, and Engineering to overhaul gender and orientation onboarding into a non-binary experience. Collaborated with Research and NGOs on user listening sessions to tailor UX to the diversity of LGBTQIA+ communities focused on a regional and cultural product-market fit.* Advocated for company-wide Advisory Board, leading an Inclusion by Design process to proactively review pre-development features to ensure design, usability, and segmentation are accessible and inclusive.
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Group Product Manager, Compliance & Privacy (Business Integrity)Tinder 2020 - 2022West Hollywood, California, UsMitigated financial and reputational risk by shipping easy-to-navigate global compliance and privacy consent features that received high opt-in rates without negatively impacting ecosystem metrics:* Built dedicated product pod to mitigate risk across global compliance, privacy, and policy regulations (after influencing C-Level Execs and receiving 100% resourcing based on 2-year strategy and business case), leading regional Privacy laws, GDPR, CCPA, Accessibility, ToU, data retention, and compliance audits.* Developed proprietary full-stack Consent Management Platform integrated into 8 top-tier mobile apps, complying with US, EU, UK, South Korea, Japan data and privacy regulations, resulting in 98%+ opt-in rates(Backend platform integrated into Tinder, Match, Hinge, Meetic, OkCupid, Pairs, PlentyOfFish, OurTime.)
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Group Product Manager - Ad Product (Growth)Tinder Aug 2016 - 2022West Hollywood, California, UsRecruited into Tinder (as a Sr. PM) to lead the product development of a global mobile ads platform, building from the ground up.Proud of my team's passion, dedication, and cross-partner collaboration as we built a $xxM native-only mobile Ads platform that aligned with Tinder's premium brand and UX without cannibalizing subscription and IAP conversion:* Led end-to-end development of Ads platform from 0-1, shipping 12 custom / native ad formats, yielding engagement metrics above industry benchmarks (~2.5% CTR), exceeding annual revenue targets for Direct (Sales) and Indirect (Google / FB), scaling $xxM revenue by 5X in 5 years.* Founding member of Facebook Audience Network’s “Product Advisory Board”: an invite-only team of 7 major publishers guiding FB Product and Eng to update SDK functionality, optimizing developer output and UX.
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Senior Manager, Mobile Growth & Ad ProductElectronic Arts (Ea) Sep 2012 - Aug 2016Redwood City, Ca, UsMy roles focused on monetizing best-in-class product and user experiences in EA's global mobile apps focused on Product Development and Business Operations.* Launched third-party ad tech into 10 free-to-play mobile games (native, rewarded video), building alignment with executive leadership & cross-functional stakeholders (Development Studios, Ad Sales, Ad Networks), resulting in an ad product portfolio yielding $xxM annually from xxM DAU. * Nurtured transparent relationships with global developers & ad network partners by identifying opportunities, pinpointing gap inefficiencies, & advocating data-driven, actionable solutions that drove meaningful revenue and user experiences. -
Manager, Business Development & Strategic PartnershipsElectronic Arts (Ea) Nov 2011 - Sep 2012Redwood City, Ca, Us(Hired through EA's acquisition of KlickNation)* Led business affairs from development to launch of EA’s highest grossing strategy-based mobile game, supporting Product, Engineering, and Marketing by sourcing 10 SaaS partnerships and navigating cross-functional approvals through Legal, Finance, and Executive stakeholders.* Managed the integration of the KlickNation game studio acquisition into EA's vast network of Legal, Finance, Tax, and Revenue teams.
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Vice President, GrowthKlicknation (Acquired By Electronic Arts) Sep 2009 - Nov 2011Recruited by the Co-Founders (CEO & COO) to lead monetization efforts, I'm proud of my influence and impact in advocating for a best-in-class product and company culture, where nimble iteration & passion drove growth (and ultimately an acquisition by Electronic Arts).* Leading business development & growth strategies for a social gaming publisher on the Facebook platform, I scaled a fast-growth startup from 8 to 80 employees over 26 months by leading Acquisition, Engagement, & Monetization strategies, resulting in M&A.* Sourced, negotiated, & launched multi-million dollar sponsorship, licensing, & Ad Tech integrations with NBCU, Sony Pictures, & Google contributing 15% in incremental revenue.* Orchestrated a multi-million dollar M&A: due diligence, execution, & integration into Electronic Arts.
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Director, Product & Brand DevelopmentBiteclub Mar 2008 - Jun 2009(Recruited by CEO/Founder)+ Led business & product development of a niche social media startup, leveraging B2B/B2Cpartnerships that drove user-generated-content & increased user acquisition by 150%.+ Conceptualized, designed, & prioritized product roadmaps & UX (based on insights, research, & focus groups), collaborating with creative & technical development teams to manage live services & content releases.
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ConsultantFinancial, Lending, & Escrow Contracts May 2004 - Jun 2008+ Exploring an entrepreneurial avenue of my career path, I ventured into the lending & real estate sector, where I built and operationalized a loyal client base, communicating complex legalese & expertly closing 3,500 time-sensitive financial & legal agreements, each contract <=$1M.
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Product Marketing ManagerUniversal Music Group Feb 2003 - Apr 2004Santa Monica, California, Us(Recruited by Regional Director)+ Exceeded sales & radio play forecasts for emerging, established, & iconic artists by crafting engaging & innovative pop-culture marketing and product campaigns to 75 regional retail, wholesale, & lifestyle accounts. -
Co-Founder / Product & Brand DevelopmentChalkhead Media Productions Sep 1998 - Apr 2004(Founding Partner)+ Conceptualized & executed go-to-market strategies in music publishing, merchandising, & ecommerce, earning major label attention, publicity, & regional industry awards.+ Landed product endorsements with Vans Shoes, Dickies Clothing, Jagermeister, Sabian Cymbals, ESP Guitars.+ Spearheaded an avid North American street team of 400 brand champions, consisting of youth culture ages 13 – 25.+ Managed 41-city North American tour for an award winning rock band, performing 150 shows/year.
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Director Of Marketing And AdvertisingDimple Records Jun 1999 - Feb 2003(Recruited by Co-Founder / President)+ Transformed under-performing music retail chain, increasing annual sales by 60%, by driving broadcast, print, & digital advertising partnerships & campaigns with Universal, Sony, & Warner Music Groups.+ Innovated Go-To-Market regional & online product launches, promotional events, merchandising, & exclusive content, collaborating with record labels, artists, & managers, exceeding Day-1 sales & radio play forecasts. -
Assistant General ManagerSaks Incorporated Nov 1997 - Sep 1998New York, Ny, Us(Recruited by GM)+ Streamlined storewide operations, increased merchandise sell-through to 24%, & reduced Loss Prevention shortage to 1.8%.+ After three months in the role, the Regional GM recruited me to 2nd highest grossing store in the company, to restructure operational processes & rebuild employee morale, resulting in improved P&L & employee retention. -
Group Sales ManagerMacy'S Mar 1993 - Oct 1997New York, Ny, Us+ Working full-time while managing a full-time university schedule, I was promoted 5X by tenaciously developing sales teams, improving merchandise assortments, & increasing gross margin by 25%.
Richard Muncaster Skills
Richard Muncaster Education Details
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California State University-SacramentoBusiness And Marketing -
Casa Roble Fundamental High SchoolHigh School Diploma
Frequently Asked Questions about Richard Muncaster
What company does Richard Muncaster work for?
Richard Muncaster works for Textnow
What is Richard Muncaster's role at the current company?
Richard Muncaster's current role is Director of Product - Revenue @ TextNow (ex: Tinder, EA Games, Universal Music Group).
What is Richard Muncaster's email address?
Richard Muncaster's email address is ri****@****der.com
What is Richard Muncaster's direct phone number?
Richard Muncaster's direct phone number is +191679*****
What schools did Richard Muncaster attend?
Richard Muncaster attended California State University-Sacramento, Casa Roble Fundamental High School.
What are some of Richard Muncaster's interests?
Richard Muncaster has interest in Avid Athleticism, Theatre.
What skills is Richard Muncaster known for?
Richard Muncaster has skills like Digital Media, Strategic Partnerships, Marketing, Advertising, Online Advertising, Social Networking, Digital Marketing, Social Media Marketing, Analytics, Brand Management, Creative Direction, Social Media.
Who are Richard Muncaster's colleagues?
Richard Muncaster's colleagues are Matthew Digirolamo, Michael Benjamin, Marnie Mccall, Mustafa H., Navneet Chaudhari, Harman Singh, Aaron Summerfield.
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