Richard N. Email and Phone Number
Richard N. work email
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Richard N. personal email
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Richard N. phone numbers
Richard N. is a Digital Outreach Program Assistant at American Job Center - Rock Island. He possess expertise in customer service, sales, marketing, troubleshooting, diabetes and 19 more skills. Colleagues describe him as "Rich and I worked together as partners, as I was the Territory Business Manager bringing in referrals and he pulled through the sale by discussing the benefits of Dexcom, the Patient’s out of pocket costs and shipping arrangements. Rich worked in a very focused and structured manner, as he closed the patents in an efficient manner. With his diligence, we closed 2018 4th qtr well over 100%, ending the year at 115% to goal. He is an amazing team player and would recommend him for any role that comes his way.", "I had the pleasure of having Richard on my team which was responsible for fielding technical support calls. He exhibited a high degree of EQ, technical knowledge and support which made him an excellent customer facing individual. I would recommend him for any such role that deals with customers.", and "Richard Nagel was a critical resource in building customer relationships and technical expertise in the North Central region of the company. Working religiously at training local partners and resources on the Endpoint security."
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Digital Outreach Program AssistantAmerican Job Center - Rock IslandDavenport, Ia, Us
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Licensed Property & Casualty AgentAllstate Apr 2024 - Jul 2024Northbrook, Il, UsPassed all four Illinois certification exams on my first attempt, and in a single dayNational Producer Number NPN #17591359 (Active)Licensed in both Iowa and Illinois -
Medical Device - Inside Sales RepresentativeAscensia Diabetes Care May 2022 - Jul 2023Basel, Ch● Earned $1000 Christmas holiday SPIFF for reaching end of year sales target● Recognized need for email templates, so taught myself Salesforce Merge Language, and created templates● Improved from 40 to more than 60 calls per day to pipeline of nearly 200 warm leads● Accountable for pipeline of nearly 200 patients with 10% conversion rate from lead to opportunity● Analyzed Salesforce CGM reports to find opportunities for improvement -
Technical Service Representative IiiXerox Aug 2021 - May 2022Norwalk, Connecticut, Us● Completed training and started completing service calls 3 times faster than most new hires● Used ServiceNow application workflow software to manage 3 - 6 daily on-site daily service calls● Managed inventory of approximately 100 printer replacement parts● Assisted in staging or printer rollout for numerous Xerox enterprise customers● Troubleshooting of Xerox, Lexmark, and HP printers -
Pharmacy - Inside Sales RepresentativeDivvydose Aug 2020 - Feb 2021Moline, Illinois, Us● Managed communication with doctor offices, pharmacies, and patients● Called on aged accounts to re-engage recurring monthly orders -
Inside Sales Representative - YelpYelp Aug 2019 - Apr 2020San Francisco, Ca, Us● Adapted from office setting to work from home setting due to COVID● Attained 150% of quota for Yelp Connect SaaS social networking software● Managed Salesforce CRM nationwide book of 500 restaurant clients● Sold Yelp Connect SaaS social networking tool to restaurant owners (B2B)● Educated restaurant personnel regarding how to create engaging social media posts● Maintained call volume of 40-60 outbound calls per day -
Medical Device - Inside Sales RepresentativeDexcom Jun 2018 - Jul 2019San Diego, California, Us• Consistently delivered 136% of new patient durable medical equipment (DME) quota • Consistently delivered 216% of new patient pharmaceutical quota• Rated in the top 3% of Dexcom national inside sales team• Managed Salesforce CRM pipeline of over 400 patients• Grew territory from 90% to 135% of quota • Managed relationships of medical device distributors, pharmacies, and medical offices• Executed prior authorization and benefit verification with health insurance companies• Maintained call volume of 40-70 inbound and outbound calls per day -
Medical Device - Technical Support RepresentativeDexcom May 2017 - Jun 2018San Diego, California, Us• Support of the Dexcom G4 and Dexcom G5 continuous glucose monitors• Articulated diabetes and CGM concepts to Dexcom patients and team members• Accurate documentation of Dexcom CGM technical issues in CRM
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Field Services EngineerWorldwide Tech Services Jan 2016 - May 2017Tewksbury, Ma, Us● Remote field repair and support of endpoint computer systems● Dell and HP certified to repair desktop, laptop, and tablet computer systems● Department of Justice and Rock Island Arsenal certified via FBI background check -
Licensed Life & Health AgentModern Woodmen Of America Jun 2015 - Dec 2015Rock Island, Illinois, UsSure Start Stage 1 Sales Award for $15,000 AP in first 3 monthsLicensed Life & Health Insurance AgentPassed both of the Iowa Life & Health Insurance exams back to back on the first attempt -
Customer Service RepresentativeAt&T Mobility Jun 2011 - Jun 2015Dallas, Tx, Us● Maintained adherence of all company standards● Expanded personal knowledge and experience for self improvement● Grew communication and interpersonal skills to improve customer experience● Adept at account research, to find solutions for each individual customer● Took direction from team members and leadership for personal improvement -
PhotographerCalumet Photo & Olan Mills Studio Jun 2008 - Jun 2011• Rated #1 Midwest regional photographer and producer for Olan Mills studio• Over the counter retail sales of professional photographic equipment at Calumet Photographic.
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Endpoint Security EngineerCheck Point Software Technologies Ltd Feb 2002 - Nov 2007Redwood City, California, Us• Managed technical solution process to completion, including post sales integration of enterprise accounts • Trained entire Checkpoint technical sales staff on Zone Labs endpoint firewall product line after acquisition • Account management including drafting agreements, demo support, quote presentation, and RFP completion -
Network System EngineerTelenisus Feb 2000 - Dec 2001Us• Developed companywide sales-to-implementation process for network security designs• Managed sales process from beginning to end, including qualification, PO procurement, and sale close• Account management including demo support, product training, architecture design, and risk analysis -
Network System EngineerAnixter Nov 1996 - Jan 2000Pittsburgh, Pa, Us• Subject matter expert for wireless LAN and network security devices• Evaluated customer needs to design budget conscious network solutions
Richard N. Skills
Richard N. Education Details
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Hamilton Technical CollegeElectronics Engineering Technology
Frequently Asked Questions about Richard N.
What company does Richard N. work for?
Richard N. works for American Job Center - Rock Island
What is Richard N.'s role at the current company?
Richard N.'s current role is Digital Outreach Program Assistant.
What is Richard N.'s email address?
Richard N.'s email address is ri****@****rox.com
What is Richard N.'s direct phone number?
Richard N.'s direct phone number is +197884*****
What schools did Richard N. attend?
Richard N. attended Hamilton Technical College.
What are some of Richard N.'s interests?
Richard N. has interest in Photoshop, Social Services, Tabletop, Exercise, Nutrition, Disc Golf, Photography, Fitness, Diabetic, Bodybuilding.
What skills is Richard N. known for?
Richard N. has skills like Customer Service, Sales, Marketing, Troubleshooting, Diabetes, Healthcare, Social Networking, Blogging, Nutrition, Photography, Social Media, Fitness.
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