I am a versatile and energetic Sales, Marketing and Vendor Alliance Professional with vast expertise in the IT sector. I have proven to be astute in developing growth opportunities with Vendors and sales teams. I have grown from Internal Sales Field Sales through Product/Business Development and Sales Management to roles with increased responsibilities. I have an innovative and analytical attitude. I never settle for the status quo but look for creative solutions to complex problems that is mutually beneficial to the Vendor and my employer. I am constantly looking for ways to optimise existing processes and facilitate competitive growth and superiority. I enjoy capitalising on creative problem-solving and simplifying complex situations into effective solutions. For me it's about driving sales enablement to maximise the customer experience. It is also ensuring vendor relations are solid and embedded in the sales teams - be that external vendor relations or the vendor teams within the organisation. Truly understanding and believing the Channel Strategy is also key to a great organisation, be that at Vendor, Distribution or 'reseller'. This is something I have prided myself in focusing on across my career.I am seeking to use my coaching, mentoring, relationship building skills on a Sales Management, Vendor Manager, Business Manager, Product Manager or Channel Alliance role.
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Sales Manager Av And General SalesNorthamber/Northamber Av Feb 2024 - Nov 2024Chessington And Basingstoke• Overseeing a team of 20 Account Managers/BDMs.• Reporting into the New Managing Director to turn around a declining AV and General IT business in a challenging market.• Driving a new Sales structure - moved from Generalist model to Business Units• Closed out the FY (July-June) with significant growth in key areas including AV and UC teams
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Smb Sales ManagerTd Synnex Uk&I Feb 2023 - Feb 2024United Kingdom• Overseeing a team of 15 SMB Account Managers and a business of around £200m PA.• When I joined the business the team, I took on had been without any management for 3 months and I had to rebuild both team and customer confidence.• The NPS Customer Satisfaction for my team was -2.9 when I came on board. It is currently around 29.5 (scored between -100 and +100)• 2023 was a turbulent year in the IT industry, but my team performed above and beyond based on reduced headcount.• I was proud to see three of my team promoted into other business units and sales areas throughout the year.• I headed up a team looking at changing the way the company delivers Vendor Focus Days (Call Out Days!). Again, this was done by focussing on the customer experience. -
OwnerChandler’S Ford Garden Services Jun 2019 - Jan 2023Chandlers Ford, England, United Kingdom• I took over this Garden Services business on a short-term basis. This was always going to be a stopgap role whilst caring for my wife through her recovery, and rehabilitation following an operation to remove a brain tumor and subsequent epilepsy.
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Chair And TrusteeChandler'S Ford Help Charity Mar 2020 - Oct 2022Chandler'S Ford, HampshireTrustee and Chair of a Pandemic Support Group (and latterly a Charity) for the Elderly, Vulnerable and Victims of Abuse in and around Chandler's Ford, Hampshire. Supply of over 300 new Laptops to local school childrenDelivering over 8,000 tasks to over 1500 local residents during the pandemic through a volunteer network of over 700.
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Sales Lead EmeaStrategymix 2017 - Jun 2019Remote• StrategyMix was a leading provider of Channel Marketing solutions (Account Based Marketing methodologies) to the IT Sector.• This was a start-up operation for the UK business (parent company based in Sydney, Australia)• Working with IT Vendors, Distributors and Resellers to drive Marketing as a Service to the Channel.• I engaged and on-boarded one of the largest Global IT Distributors and several IT vendors and IT Resellers.The EMEA and US sales businesses were closed in 2019 -
Sales Director Uk&IExclusive Networks Limited Uk 2016 - 2017Alton, Chesterfield And London• Took charge of sales activities for the £200M UK arm of Exclusive Networks Group focussed on cyber security.• Formulated and executed strategic plans to achieve and surpass all sales targets.• Contributed with strategic insights on developing the System Integrator business and 'telesales' business for Chesterfield office.• Led a high-performing team of fifty external and internal sales professionals.• Introduced an Apprentice and Graduate scheme.• Led company to highest profitable Q1 in history, delivering 140% of target for the Chesterfield office and 112% of target for the Alton (major accounts) office -
Commercial And Marketing DirectorWestcon-Comstor 2015 - 2016Cirencester• Envisioned and implemented strategic marketing initiatives for $400M+ UK arm of Westcon Group focussed on Cisco with 50%+ market share.• Seamlessly collaborated with EMEA Marketing and Product team on new initiatives and sourcing third party Vendors• Rolled out Cisco Security initiative across 12 EMEA countries.• Established and ran the Westcon Group Apprentice Scheme to build talent across the organisation (including the Services Business)• Achievement: Winning CRN 2015 Networking Distributor of the year -
Sales Director Uk&IWick Hill Ltd (Now Infinigate) 2012 - 2015Woking, Surrey• Directed 30 Sales/Product staff for UK's most successful private IT security distributor.• Project managed opening of Wick Hill's Customer Centre in 2014• Onboarded two key Vendors, Tenable and Guidance Software, and three corporate resellers.• Represented the Board at Vendor seminars and conferences.• Earned the Network Computing Award and Computer Security Awards 3 years in a row and the CRN Security Distributor Award in 2014.• Company's largest growth in 38 years, delivering 40% growth in FY 13/14 and FY14/15
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Head Of Category - EnterpriseIngram Micro 2010 - 2012Maidenhead And Milton Keynes• Defined Ingram Micro's Enterprise go-to-market strategy and approaching non-traditional Vendors. • Held P&L responsibility for CISCO and Networking, Security and Storage Group, and led a team of 25 business managers, business development managers, and sales specialists. -
Business Unit Director- Emea Open StorageAvnet Partner Solutions 2006 - 2010Haslingden And Chessington• Strengthened relationships with HDS, Hewlett Packard, and Brocade.• Took charge of Bell Micro EMEA Countries and all aspects of the Enterprise Storage Division. Selected Contributions:• Negotiated and signed up NetApp to Bell Micro EMEA.
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Business Unit Director/ Sales Manager – Ibm Software DivisionAvnet Partner Solutions Ltd 2000 - 2006Bracknell• Received Top EMEA Value Added Distributor at the IBM Software conference in Lisbon, Portugal in 2006.• Introduced an End-User Lead generation programme generating $4million of incremental business.
Richard Carpenter Skills
Frequently Asked Questions about Richard Carpenter
What is Richard Carpenter's role at the current company?
Richard Carpenter's current role is Experienced Channel Professional, Sales Leader, Coach and Vendor Advocate.
What skills is Richard Carpenter known for?
Richard Carpenter has skills like Enterprise Software, Solution Selling, Storage, Cloud Computing, Channel Partners, Start Ups, Account Management, Management, Networking, Sales Management, Business Development, Marketing.
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