Richard Neil Email & Phone Number

Versatile operating executive who improves business performance in an international environment by creating, aligning, and executing quality management and business process strategies to improve customer satisfaction, secure new business, and grow profitability by reducing costs. Recognized as a solutions oriented executive who transforms strategy into results. Passionate driving and achieving excellence in customer satisfaction and instilling a culture of quality in organizations. Expertise in Quality Management Systems, Software Development Life Cycle, Software Test Process and Customer Support. Significant experience includes Project Management, Vendor Management, User Documentation, Customer Training, Installation, Information Technology, Operations, Purchasing, Warehousing and Facilities.Specialties: ISO 9001 Quality Management Systems, Quality Audits, Vendor Management, Customer Support, Integrating organizations and process work-flows post M&A

Listed skills include Software Documentation, Customer Support, Vendor Management, Integration, and 37 others.