Project Coordinator
Capture By Hinds
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Richardo Hinds Email & Phone Number
Project Coordinator
at
Capture by Hinds
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Who is Richardo Hinds? Overview
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Richardo Hinds is listed as Project Coordinator at Capture by Hinds, based in Moncton, New Brunswick, Canada. AeroLeads shows a matched LinkedIn profile for Richardo Hinds.
Richardo Hinds previously worked as Technical Support Specialist at Innovatia and Information Technology Intern at 4-H Clubs. Richardo Hinds holds Diploma Of Advanced Studies -Information Technology Cybersecurity, Cybersecurity from Nbcc (New Brunswick Community College).
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Profile bio
About Richardo Hinds
With a strong background in troubleshooting and maintenance, I excel in resolving hardware and software issues and ensuring smooth system operations.I am passionate about continuous learning and innovation, constantly expanding my tech home lab to simulate real-world IT infrastructure environments. This allows me to refine my skills, explore emerging technologies, and stay ahead of industry trends.My educational background includes a Bachelor of Science Degree in Information Technology and Canadian Post Diplomas in Cybersecurity and Computer System Technology. Furthermore, I hold certifications in CompTIA A+ and Security+, Microsoft 365, and Azure, demonstrating my expertise in the field.With over 8 years of international customer experience, I am well-versed in providing exceptional customer service. I possess strong communication skills and adaptability to cater to users of all technical proficiency levels.Known for my analytical mindset and problem-solving abilities, I tackle challenges head-on and deliver effective solutions that enhance productivity.
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7 roles
Richardo Hinds work experience
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Technical Support Specialist
Provide expert troubleshooting support to onsite technicians and customers through daily phone calls, effectively resolving technical issues.Manage and resolve technical issues, creating and managing tickets using ServiceNow Ticketing system.Administer approximately 60 business telephone systems across North AmericaPassionately, conducted phone system training sessions for 60+ North American businesses, optimizing their operational efficiency and enhancing technical proficiency.Proven mentorship skills evidenced by guiding and training junior staff, enhancing their technical skills, and customer service proficiency.
Information Technology Intern
4-H Clubs
Collaborated with the IT Manager to resolve technical issues such as data recovery, failed boot-up, device optimization, and virus removal, while educating end-users.Assisted in the planning of a database Management System by contributing to mockup interfaces.Provided guidance in the procurement process for technology purchases.
Jan 2019 - May 2019
Adjunct Lecturer
Lectured an introductory course on Information Systems, which also required the grading of assignments, exams, and research papers for 94 students.
Sep 2018 - Dec 2018
Adjunct Lecturer
Provided lectures on Web Page Design and Data Entry, designed lecture materials, and exam papers.Actively contributing expertise in computer troubleshooting, addressing bootup errors, and overseeing inventory management. Generated comprehensive reports identifying potential repairs and replacements, enhancing the overall efficiency of IT operations.
Jan 2018 - Aug 2018
Senior Sales Representative
Skillfully promoted technological devices to customers. Employedpersuasive techniques to drive sales.Successfully oversaw inventory management system. The system always maintained approximately 90% accuracy.
Sep 2015 - May 2016
Customer Service Representative/ Inventory Clerk
Successfully oversaw inventory management for textbooks, diligently ensuring that the system remained up-to-date with approximately 90% accuracy. Actively participated in stock-taking activities, restructured the stockroom to optimize productivity, and prepared the system for upcoming yard sales.
Jan 2012 - Sep 2015
3 education records
Richardo Hinds education
Diploma Of Advanced Studies -Information Technology Cybersecurity, Cybersecurity
Diploma In Computer Systems Technician, Information Technology
Bachelor Of Science In Information Technology, Information Technology
FAQ
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What company does Richardo Hinds work for?
Richardo Hinds works for Capture by Hinds.
What is Richardo Hinds's role at Capture by Hinds?
Richardo Hinds is listed as Project Coordinator at Capture by Hinds.
Where is Richardo Hinds based?
Richardo Hinds is based in Moncton, New Brunswick, Canada while working with Capture by Hinds.
What companies has Richardo Hinds worked for?
Richardo Hinds has worked for Capture By Hinds, Innovatia, 4-H Clubs, University Of The Commonwealth Caribbean (Ucc), and Trench Town Polytechnic College.
How can I contact Richardo Hinds?
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What schools did Richardo Hinds attend?
Richardo Hinds holds Diploma Of Advanced Studies -Information Technology Cybersecurity, Cybersecurity from Nbcc (New Brunswick Community College).
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