Richard Okeke Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

o Championed program to evaluate and decrease spending with inactive vendors by 33%, thus reducing costs and increasing operational efficiency.o Identify the project's goals, objectives, and scope, create a project plan that outlines the tasks, time-lines, and resources required.o Prepare budgets, plan, and designate project resources, coordinate with contractors/vendors, and other professionals.o Monitor progress to ensure that the project stays on track and ensure all projects comply with local, state, and federal regulations and keep stakeholders informed the entire wayo Provide superior customer service by promoting positive, proactive resident relations and working to ensure an exceptional living experience. Manage risk and ensure speedy resolution of all resident’s is-sues, work orders, and follow through on construction and maintenance requests.

Lagos, Nigeria

o Increased sales revenue by 40% and property leasing by 55% by providing exceptional property man-agement services to local and international customers, thus increasing overall sales for the company year over year.o Managed operating expenses of $1,000,000.00, allocating budget between 6 departments, to oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance, Human Resources, Projects etc.)o Oversaw property management procedures, which includes property inspections, tours, lease/sale application and screening, onboarding, exits and maintenance with team members and prospects to ensure company policies and processes are adhered to, with the delivery of exceptional customer service.o Evaluated performance by analyzing and interpreting data and metrics and lead in expansion activities (investments, acquisitions, corporate alliances etc.)

Lagos State, Nigeria

o Ensure that goal achievements were above the 70%-mark week on week by driving agreed execution strategies and holding teams accountable for their goals.o Ensure execution of strategies for smooth operations of the back-office support function within the campus and provide an exceptional and lasting experience for the members of our programs.o Team Management and Alignment to ensure the team’s goal achievement, team health, monitoring, and reporting.o Strategically lead the execution of high-profile projects and overall leadership and office management.

Lagos, Nigeria

o Plan and deploy customer service initiatives to expand and retain client base and ensure positive project outcomes with aggregators and partners.o Establish policies and priorities to manage and evaluate projects and manage project operations and help joint operation partners to design business development plans and operations strategies.o Carry out market research and analysis in the different target markets for improvement in strategy to ensure growth to ensure increase in user amount, transaction volume and profitability.o Ensure business development of partners with business plans and business process designs and implementation.

o Increased order fulfilment efficiency 43% by our truck hailing app “Ligare App” and increased order lead time from 54% to 78%, placing us in the top 5 leading trucking services companies with our cus-tomers.o Prepared proposals and pitched to investors and fundraised a record-breaking amount of $1,000,000 US dollars to fund business expansion.o Established teams that managed the operations of the truck hailing application “Ligare App” by recruiting, training, coordination, and evaluation of the teams. Deployed ways to deliver measurable boosts in efficiency of operational processes in partnership with the tech team, in areas including route optimization, truck allocation, etc.o Worked with a commercial team to grow business financial fundamentals and provide excellent customer service in line with business goals.o Leverage on marketing activities and nationwide teams to drive transporter and truck sign ups by building presence in trailer parks including establishing regional offices, across Nigeria to ensure transporter and truck retention in line with business goals.

Lagos, Nigeria.

o Increased service request lead time from 30% to 75% and reducing our budget requirements by 30% by overseeing the organization's budget, developing annual work plans and setting targets/goals for each division based on the company's growth plans and evaluating vendors.o Increased team efficiency by the recruitment, training, and performance monitoring of team members to provide best in class services. Developed business expansion strategies and monitor their effective-ness and ensure oversight of the division’s processes aimed at quality and timely delivery.o Articulate short-, medium- and long-term strategic blueprints to take the organization forward and recommend new policies, procedures as and where necessary.o Reviewing, inspecting, and observing all areas of division’s operations for compliance with applicable policies, laws, codes, regulations, ordinances, and directives.

Abuja, Nigeria.

o Engaged with international financiers to raised $5,300.000.00 US dollars through building partner-ships, to finance housing projects thus increasing company revenue and longevity.o Ensured top tier management of customers, corporate relationships, stakeholders, and investors. Including ensuring the maintenance of a detailed and accurate client database to ensure effective management.o Assess the financial viability of existing and prospective projects, acquisition, redevelopment and prepare investment dynamics based on pre-assessed company’s financial situation and prepare plans of action for investment based on financial risk analysis.o Coordinate market research and provide market intelligence reports regularly or as necessary and execute effective marketing strategies to ensure that sales targets are met and exceeded.

Lagos, Nigeria.

o Introduced program to evaluate and decrease spending by 25% by regular market surveys and ven-dor/contractor evaluation. This effectively reduced contract costs and increased efficiency in our pro-ject execution.o Organized, assigned, and monitored work schedules and coordinate tasks to technicians and other team member, thus improving client – company relationship o Procured quality materials in the most cost effective and efficient way and ensure work was complet-ed on time and on budget. o Maintained quality control of the project and certified the health and safety of the team and the envi-ronment

Bachelor'S Degree, Mechanical Engineering

Professional Certification, Project Management