Richard Monu Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Prepare and Make Ready ApartmentsMaintain GroundsPerforms HVAC maintenancePool maintenanceElectrical maintenancePlumbing maintenancePrepare or complete service requests and documentationInspect grounds & common areasTroubleshoot repair issuesPrepare and fulfill turnover checklistsUpdate inventory logsMaintenance team supportCommunicate with residents regarding service requestsCommunicate with management about complaints or community violations

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

Prepare and Make Ready ApartmentsMaintain GroundsPerforms HVAC maintenancePool maintenanceElectrical maintenancePlumbing maintenancePrepare or complete service requests and documentationInspect grounds & common areasTroubleshoot repair issuesPrepare and fulfill turnover checklistsUpdate inventory logsMaintenance team supportCommunicate with residents regarding service requestsCommunicate with management about complaints or community violations

Prepare and Make Ready ApartmentsMaintain GroundsPerforms HVAC maintenancePool maintenanceElectrical maintenancePlumbing maintenancePrepare or complete service requests and documentationInspect grounds & common areasTroubleshoot repair issuesPrepare and fulfill turnover checklistsUpdate inventory logsMaintenance team supportCommunicate with residents regarding service requestsCommunicate with management about complaints or community violations

United States

Performs HVAC maintenancePool maintenanceElectrical maintenancePlumbing maintenancePrepare or complete service requests and documentationInspect grounds & common areasTroubleshoot repair issuesPrepare and fulfill turnover checklistsUpdate inventory logsMaintenance team supportCommunicate with residents regarding service requestsCommunicate with management about complaints or community violations

Charlotte, North Carolina, United States

416 contact hoursDifferentiate kinds of HVAC systemsCompleting the Urban League of Central Carolinas Renew Program

Charlotte, North Carolina, United States

• Provide Customer Service to donors and receive their donations.• Inspect all donations for safety standards.• Price merchandise at direction of Store Management staff and stock store shelves using Standard Operating Procedures guidelines.

Chicago, Illinois, United States

• Migrated and relocated over 50 computers, switches, routers, servers and UPS.• Performed Help Desk support across multiple sites.• Inventoried I.T. infrastructure for clients after installations.

Chicago, Illinois

I imaged and migrated over 300 Computers using Microsoft Deployment Tool at Rush University Medical Center. This project was to upgrade the Computer infrastructure from Windows XP to Windows 7 in order to be in compliance with Health Insurance Portability and Accountability Act. I added and removed asset from Active Directory thus reducing vulnerabilities into the company network. I was administering and managing end user accounts privileges. I inventoried resources and verified asset to the Active Directory. I configured computers for client refresh, break-fix and upgrades. I ensured customer satisfaction through customer's feedback, and I trained the customer to get up to speed on a new system.

Mchenry, Illinois

Inspect, test and records information per specification of requirements following verbal and written department procedures, work aids, work orders, work instructions, operating and maintenance instructions and/or procedure manuals* Measure with various types of calipers per instructions* Performing numerous tasks as presented throughout the day to ensure both internal and external customer service requests per Instructions* Ability to read basic blueprints following Instructions* Acts as lead person for department training.

Surface Warfare Officer School Command Unit

• Served 2 1/2 years as a trainer. Instructed new sailors from the US Navy and foreign navies in the fundamentals of naval electrical theories.• Provided formal classroom instruction and hands-on training for 18-24 Students in 10 days sessions.• Achieved 39 % increase student throughput by providing additional instructor time and mentorship.• Saved the US Navy over $1 million by eliminating a student backlog of over 200 in less than 10 weeks.

• Through personal visual inspection methods, identified and corrected more than 300 administrative and material discrepancies resulting in more than 200 engineering casualty control drills.• Individually inspected fire extinguishers for abnormality, defects or discharges successfully enabling my team to control two large fire outbreaks in the main engine room.• Increased gauge calibration readiness to over 90% by routinely calibrating more than 120 gauges, • Conducted multiple checks to test engine fire detection and extinguishing system

Belmont, Nc

Provided technical support to staff and faculty on campus• Technical support for faculty and Staff• Integration and set up of local area network • Troubleshoot, repair and support of computers• Support of local and network printers• Support of software• On demand and monthly inventory reports• Basic troubleshooting of network connectivity problems• Training of new team members

Bachelor Of Science, Computer Information Systems

Activities and Societies: Campus Ministry

High School Diploma, General Studies

Activities and Societies: French Club, AIDS awareness, Youth Eager to Serve