Richard Paddey Email & Phone Number

Doncaster, Gb

Functional lead for customer/ community/ stakeholder/ social value/ employment, education, and skills teams at Costain; a company who help to improve lives with smart infrastructure solutions across the UK’s energy, water, transportation, and defence sectors. Responsible for the effective delivery of roads sector customer/ community and social value strategies, plans, activities, and commitments within the communities where we work.Responsible owner of customer maturity… Show more Functional lead for customer/ community/ stakeholder/ social value/ employment, education, and skills teams at Costain; a company who help to improve lives with smart infrastructure solutions across the UK’s energy, water, transportation, and defence sectors. Responsible for the effective delivery of roads sector customer/ community and social value strategies, plans, activities, and commitments within the communities where we work.Responsible owner of customer maturity, including compliance and performance. Responsible owner of social value and EDI compliance and performance against set commitments and targets. Show less

United Kingdom

Identifies, develops and implements best practice within customer experience throughout the business and supply chain.Reviews and develops processes, policies and standards to improve customer safety and enhance customer experience. Facilitates focus groups, workshops and training to enhance knowledge, skills and behaviours amongst staff. Mentors staff and provides specialist advice regarding customer experience, stakeholder management and community related matters.

Midlands, North Of England, Scotland, Northern Ireland

Community Relations and Stakeholder lead for the North of England, Scotland & Northern Ireland, managing community relations professionals across multiple sectors, including: Highways, Rail, Nuclear, Waste, Gas, Oil and Water. Member of the Corporate Responsibility Group, and Group Innovation Community, championing Community Relations and Fundraising initiatives across the business. Supports work winning opportunities and a point of contact for Project Management and the Senior… Show more Community Relations and Stakeholder lead for the North of England, Scotland & Northern Ireland, managing community relations professionals across multiple sectors, including: Highways, Rail, Nuclear, Waste, Gas, Oil and Water. Member of the Corporate Responsibility Group, and Group Innovation Community, championing Community Relations and Fundraising initiatives across the business. Supports work winning opportunities and a point of contact for Project Management and the Senior Leadership Team regarding Community Relations, Stakeholder Engagement and Resource Management. Responsible for improving systems and processes within the business and sharing business improvement initiatives amongst clients, including Highways England. Acts as deputy to the head of security. A member of the group crisis management team leading security operations at several major projects across the business. Responsible for leading complex internal investigations and the development and delivery of training to incident management teams and key personnel. Show less

Midlands & North Of England

Managed the relationship between the project and external stakeholders affected by the construction of a £300 million improvement scheme on the M1 Motorway.Managed all Complaints and Enquiries in relation to the scheme, in addition to internal matters relating to Staff, supply chain and visitors. Developed and delivered ‘Community Relations’ initiatives throughout the areas affected by our works. Responsible for the Management of Security on the largest highways project… Show more Managed the relationship between the project and external stakeholders affected by the construction of a £300 million improvement scheme on the M1 Motorway.Managed all Complaints and Enquiries in relation to the scheme, in addition to internal matters relating to Staff, supply chain and visitors. Developed and delivered ‘Community Relations’ initiatives throughout the areas affected by our works. Responsible for the Management of Security on the largest highways project in the UK.Authored information for inclusion on the Highways England website. Produced reports and responses to parliamentary questions and to the media.Involved in mobilisation of new projects and de-mobilisation of completed project offices and compounds.Awarded leading scores within the business in a number of ‘internal’ and ‘external’ assessments and audits. Show less

South Yorkshire

Specialist within ‘Operational Support Services’, including Roads Policing, Firearms & Victim Recovery & Identification.Experienced leader of teams with a clear ability to ‘Lead by Example’ in the most challenging environments & circumstances. Extensive experience in managing major incidents, making safety critical decisions and maintaining the safety of staff and members of the public.Key Skills Include:Senior Investigating Officer- Roads Policing Road Death… Show more Specialist within ‘Operational Support Services’, including Roads Policing, Firearms & Victim Recovery & Identification.Experienced leader of teams with a clear ability to ‘Lead by Example’ in the most challenging environments & circumstances. Extensive experience in managing major incidents, making safety critical decisions and maintaining the safety of staff and members of the public.Key Skills Include:Senior Investigating Officer- Roads Policing Road Death Investigation PractitionerScene ManagerCritical Incident ManagerAuthorised Police Firearms Officer (AFO) Victim Recovery & Identification (VRIT)Media trainedTutor & MentorClass One Advanced Driver, including high performance 4x4 Tactical Pursuit Management (TPAC) Enhanced First Aid Exhibits OfficerDisclosure OfficerPEACE InterviewerIntoxylizer operatorStop-Stick InstructorSpeed detection (all devices)Weights & Measures Tachograph Analysis Special Branch and Police Intelligence Tactical Support Group Super-tram track safety Fire Marshall *Full profile available upon request* Show less

A Level, Design & Technology

A Level, Fine Art

Gcse'S, 10 Subject Passes- C Or Above.