Richard Páleník

Richard Páleník Email and Phone Number

General Manager | Commercial Executive | Advisor | Interim manager @ Elevion Group
Richard Páleník's Location
Prague, Czechia, Czech Republic
Richard Páleník's Contact Details

Richard Páleník personal email

About Richard Páleník

Results-driven executive with a successful track record of strategic leadership, transformation, IT, process improvement, and sales management in the telco, technology, and energy industries. I have held key executive positions at renowned companies, including Elevion Group, CETIN, IBM, T-Mobile, and O2. Proficient in leveraging data-driven insights to design customer-focused strategies and drive revenue growth in complex multinational business environments. Equipped with a profound understanding of digital technologies, including AI, and fluent in English and Czech with proficiency in relevant IT skills. A persuasive communicator with exceptional presentation abilities, adept at fostering collaboration and mutual improvement across diverse teams.

Richard Páleník's Current Company Details
Elevion Group

Elevion Group

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General Manager | Commercial Executive | Advisor | Interim manager
Richard Páleník Work Experience Details
  • Elevion Group
    Head Of Automation And Digital
    Elevion Group May 2024 - Present
    Prague, Czechia
  • Hermos
    Chairman Of The Supervisory Board
    Hermos Aug 2024 - Present
    Mistelgau, Bavaria, Germany
  • Cetin
    Strategy Advisor
    Cetin Apr 2019 - Apr 2024
    Prague, Czechia
    I collaborate closely with the executive leadership team, offering valuable insights and solutions to drive organizational success. Key contributions include strategy development, organizational re-design, M&A initiatives, and measuring customer experience.
  • Cetin
    Chief Commercial Officer(Interim)
    Cetin Jun 2022 - Mar 2023
    Prague, Czechia
    Chief Commercial Officer at Cetin Group (PPF), providing sales leadership across multiple Central and Eastern European markets. Led international sales teams, formulated commercial strategies, collaborated with product teams, implemented efficient sales processes, and evaluated M&A opportunities for inorganic growth. This interim role enriched my expertise in driving commercial operations, fostering customer-centric cultures, and building collaborative relationships across diverse teams.
  • Management & Advisory Services
    Managing Partner
    Management & Advisory Services Apr 2016 - Jun 2019
    Prague
  • Ibm Global Business Services
    Partner, General Manager Gbs Central Region (Cz/Sk/Hu)
    Ibm Global Business Services Feb 2011 - 2013
    Accomplished General Manager at IBM's Global Business Services (GBS) for the Central region. Led strategic business unit, achieving revenue growth amidst a stagnant consulting market. Expertise in managing complex portfolios, driving operational efficiency, and forging key client relationships for impactful outcomes.
  • Telefónica O2 Czech Republic, A.S.
    Chief Sales And Customer Care Officer
    Telefónica O2 Czech Republic, A.S. Feb 2009 - Feb 2011
    Experienced Chief Sales and Customer Care Officer at Telefónica O2 Slovakia, responsible for driving sales and customer care development in the Slovak market. Achieved a 70% growth in the customer base and improved employee satisfaction index while implementing online sales and customer care channels. Successfully implemented a new CRM system and introduced a new career model for first-line employees, showcasing leadership in large-scale operations and a commitment to fostering a positive work environment.
  • T-Mobile Sk
    Chief Sales Officer
    T-Mobile Sk Sep 2006 - Nov 2008
    Dynamic Chief Sales Officer at T-Mobile Slovakia, responsible for sales activities across business and residential customer segments leading up to 1000 workforce. Showcased expertise in achieving customer acquisition and retention targets, crafting innovative sales strategies during market entry, and driving substantial growth in the customer base. Successfully implemented a highly effective employee incentive system to promote cross-selling and upselling, fostering a results-driven culture and unwavering commitment to exceptional customer satisfaction.
  • Ibm Czech Republic
    Associate Partner Gbs
    Ibm Czech Republic Sep 2003 - Sep 2006
    Over 11 years, I gained extensive consulting experience with prominent international firms, progressing from consultant to top management roles. Led and developed high-quality consulting teams and successfully managed a range of projects, including business and process integration for gas distribution companies, SAP system implementation, procurement strategy for a major airline, financial shared service center implementation for a leading beer producer, and strategic service costing for a fixed-line telecom operator. Also, contributed to pricing strategy, online marketplace infrastructure, and customer care portal implementation for telecom operators.
  • Pricewaterhousecoopers
    Director
    Pricewaterhousecoopers 1995 - 2003

Richard Páleník Skills

Business Strategy Telecommunications Management Outsourcing Team Management Management Consulting Sales Team Leadership Business Process Strategy Business Analysis Product Management Solution Selling Sales Management Change Management Telco Key Account Management Leadership Project Management Mobile Devices Process Improvement Business Planning Start Ups New Business Development Customer Satisfaction Business Development Pre Sales Strategic Planning It Strategy It Service Management Business Process Improvement Mergers And Acquisitions Negotiation Crm Product Marketing Cloud Computing Integration Business Intelligence Customer Service Project Portfolio Management

Richard Páleník Education Details

Frequently Asked Questions about Richard Páleník

What company does Richard Páleník work for?

Richard Páleník works for Elevion Group

What is Richard Páleník's role at the current company?

Richard Páleník's current role is General Manager | Commercial Executive | Advisor | Interim manager.

What is Richard Páleník's email address?

Richard Páleník's email address is ri****@****ail.com

What schools did Richard Páleník attend?

Richard Páleník attended Slovenská Pol'nohospodárska Univerzita V Nitre.

What skills is Richard Páleník known for?

Richard Páleník has skills like Business Strategy, Telecommunications, Management, Outsourcing, Team Management, Management Consulting, Sales, Team Leadership, Business Process, Strategy, Business Analysis, Product Management.

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