Richard Pelletier Email and Phone Number
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Ronald Reagan said “The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.” I truly believe that my own success is far less important than the success I lead my team to achieve. For this reason, no matter the environment or industry, I see my greatest strength as my ability to build productive, cohesive teams.In my 25 years of leadership experience encompassing 3 person teams to 500 employees across 6 decentralized areas, I have found that when you take care of your people, provide them with the knowledge and tools they need to succeed, at that point your job as a leader is to get out of their way and watch them achieve their own success. As I have perfected the skills of mentoring and leading people, I have focused on the big picture of establishing the organization’s strategic objectives and creating the operational framework through standardized policies and procedures.If you are looking for an experienced leader who can balance the big-picture strategy, the details of successful execution of plans and the people-focused leadership that gets personnel on-board, then I would love to speak with you. I am seeking roles to enhance operations and develop high functioning teams. If you believe I can add value to your organization through leading your teams, then you can reach me at rjpell24@gmail.com.
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Outbound Senior Operations ManagerAmazon Jan 2024 - PresentSeattle, Wa, Us
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Inbound Senior Operations ManagerAmazon Apr 2022 - Jan 2024Seattle, Wa, Us
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Outbound Operations ManagerAmazon Feb 2021 - Apr 2022Seattle, Wa, UsLeads a team of eight Area Managers (AM), 7 Tier IIIs, and 480 Tier I hourly associates across Pick, Pack, and Dock operations. Responsible for safety, quality, and productivity as it relates to a respective shift across outbound operations and intersections of the facility. Establishes strategic workflows and operational excellence mechanisms that influence internal and external departments ensuring best practices are initiated, standardized, and maintained to align the shift to its department and building’s goals.
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Inbound Operations ManagerAmazon Jun 2020 - Feb 2021Seattle, Wa, UsLeads a team of two to six Area Managers (AM), 6 Tier IIIs, and 200 Tier I hourly associates. Responsible for safety, quality, and productivity as it relates to a respective shift across inbound operations. Applies proficiency and critical thinking to supervise the team within a process area to execute shift operations through strategic management. Establishes tactical workflows and operational excellence mechanisms that influence internal and external departments ensuring best practices are initiated, standardized, and maintained to align the shift to its department and building’s goals. Provides AMs with the tools necessary for professional development and there is an increased emphasis on improving processes at the Fulfillment Center. Responsible for owning their department, delegating, and communicating building goals into concrete actionable steps in order to provide clear direction for the building. Quickly adjusts processes and direction to account for seasonal volume trends, employee/manager experience, and product mix. Demonstrates a higher level of ownership and project management to drive new and creative solutions to operational barriers, as well as provide data-driven decisions and analytical problem-solving to the Senior Team for building and regional-level solutions.
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Director Of Operations (Concurrently Led 9 Decentralized, Cross-Functional Organizations)United States Air Force Aug 2015 - Jun 2020Randolph Afb, Tx, UsAscended to the highest enlisted rank in the United States Air Force, I oversaw all aspects of operations for a 500-person organization, including strategic planning, human resources, logistics and supply chain planning, internal communication, and customer support to ensure stakeholder needs were met. I managed 5 different organizations, established and monitored production and quality goals. My featured achievements include:⋆ Rising to the challenge of transforming the least-performing team to the #1 team in productivity, I built a cohesive environment, created interactive communication, and empowered this team to improve from meeting only 20% of its goals to 90% within 6 months.$$$ To save up to $25K in costs per quarter and turn around repairs on critical equipment up to 6 months sooner, I implemented Six Sigma concepts.➟ I created the operational structure for a new maintenance department to support a brand-new $4B technology platform from forecasting the required resources and defining training needs to regaining 6,200+ hours in annual productivity by detecting the root cause of a breakdown in the delivery process. -
Production Manager (Superintendent Of 500 Person Org. Operations Manager Of Aviation Unit)United States Air Force May 2012 - Aug 2015Randolph Afb, Tx, UsWhile directing a team of up to 460 personnel, I established production priorities, created the daily workflow schedule, allocated resources and directed the on-time safe maintenance, inspection and repair of up to 82 pieces of critical equipment valued at $2.4B. I also oversaw safety training and ensured compliance with OSHA / hazardous materials programs. Highlights of my success include:➟ I tested and validated new maintenance procedures that were rolled out fleet-wide, including a method that was projected to save $96K and 1,600 productivity hours per year.✔ To effectively manage 5,900 pieces of support equipment, tools and testers valued at $250M, I directed maintenance and accountability of all inventory and redistributed assets which eliminated 40% of the shortfall across the organization. ♘ Leveraging my experience in supply chain and production management, I analyzed 100% of deliveries and proactively addressed fulfillment challenges to mitigate delays, prioritized tasks, created workflow schedules and delegated tasks in a dynamic environment with constantly changing needs.
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Organizational Safety Manager/Osha Compliance And Quality Assurance ManagerUnited States Air Force Jan 2009 - May 2012Randolph Afb, Tx, UsDirecting safety compliance programs that impacted 2,200+ personnel, I validated the quality and procedural compliance of up to 4,400+ annual technical configurations and completed more than 1,600 annual quality assurance inspections. Features of my contributions include:⚐ To validate data and ensure a rate of 100% accuracy, I audited and reviewed 2,350 annual maintenance actions across the division.$$$ During an investigation into OSHA violation complaints, I protected the US Air Force from the cost of claims and fines due to perceived negligence by leading the exploratory team and demonstrating the use and proper protective barriers that mitigated hazmat exposure.☄ I conducted 3 in-depth investigations into safety mishaps, identified the root cause, recommended corrective measures and improved procedures to mitigate risk and prevent injury.
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Project Manager, Section Leader, Safety TechnicianUnited States Air Force Jul 2007 - Jan 2009Randolph Afb, Tx, UsDuring this period I played a signifcant role in leading and deliberately developing my subordinates and peers to become better, safer technicians. Supervised 12 personnel; managed/maintained equipment worth over $3.5M. Ensured the safe/effective aircraft configurations for 4,490 aircrew training sorties Briefed senior commanders on mission capabilities/limitations. Identified, categorized, solved negative trendsCreated database to track equip inspections; expedited 4,334 inspections--increased output capability 12%Executed inspection of aircraft stab cables; detected 26 concerns--averted mishap/initiated fleet-wide inspection
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Armament Team Leader, Quality Assurance InspectorUnited States Air Force May 2001 - Jul 2007Randolph Afb, Tx, Us
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Armament Team Member (Promoted To Leader)United States Air Force Apr 1993 - May 2001Randolph Afb, Tx, UsTeam Leader for armament load crews supporting A-10A, F-16, F-15 combat operations. Trained to load and unload nuclear and non-nuclear munitions, explosives, bombs, rockets and other devices on Air Force aircraft. Oversaw and installed systems that launch, release and monitor bombs, rockets, and missiles. They also monitor guns and gun mounts and handle related munitions and test equipment.An important part of this important job is testing suspension, launch and release systems for malfunctions and other problems. Not only do they prepare the munitions for launch, but they also inspect the munitions once they've been loaded.In addition, we tested electrical and electronic circuitry for continuity, voltage, and proper operation, and ensure there are no unwanted or unexpected electrical signal or power issues. And we installed ground safety devices on munition and gun systems to prevent inadvertent detonation, launching or firing, obviously of the utmost importance to the aircraft's crew.We planned, organized, and directed aircraft armament systems maintenance activities, check methods and techniques used to load and unload munitions on aircraft, to repair and maintain aircraft release and gun systems, and to maintain, repair, and modify associated equipment.
Richard Pelletier Skills
Richard Pelletier Education Details
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Embry-Riddle Aeronautical UniversityTechnical Management W/ Occupational Safety And Health -
Air University - Barnes CenterLeadership & Management
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Community College Of The Air ForceAssociates In Aircraft Armament
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Bridgemary Community School (United Kingdom)Secondary School
Frequently Asked Questions about Richard Pelletier
What company does Richard Pelletier work for?
Richard Pelletier works for Amazon
What is Richard Pelletier's role at the current company?
Richard Pelletier's current role is Senior Operations Manager at Amazon and Bar Raiser.
What is Richard Pelletier's email address?
Richard Pelletier's email address is ri****@****.af.mil
What is Richard Pelletier's direct phone number?
Richard Pelletier's direct phone number is +141069*****
What schools did Richard Pelletier attend?
Richard Pelletier attended Embry-Riddle Aeronautical University, Air University - Barnes Center, Community College Of The Air Force, Bridgemary Community School (United Kingdom).
What are some of Richard Pelletier's interests?
Richard Pelletier has interest in Cooking, Exercise, Gardening, Traveling, Outdoors, Collecting Antiques, Home Improvement, Electronics, Reading, Crafts.
What skills is Richard Pelletier known for?
Richard Pelletier has skills like Suspension And Debarment, Nonprocurement Common Rule, Internal Investigations, Government Contracting, Far, Government, Litigation, Strategy, Courts, Administrative Law, Military, Mediation.
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