Richard Perez Email & Phone Number

Vancouver, British Columbia, Canada

Hamilton, Ontario, Canada

• Designed and led educational workshops to prepare members for success on an international volunteer trip.
• Spearheaded the recruitment and selection process for club executives, designing and implementing comprehensive strategies that attracted a diverse and talented pool of candidates, significantly enhancing the.
• Led the strategic planning and execution of club events, outreach programs, and fundraising initiatives, resulting in increased engagement, community presence, and financial resources to support organizational.

Toronto, Ontario, Canada

• Engaged IT Client Consultants, vendors, and stakeholders to develop business case documents and define project scopes to diversify and modernize IT investments.
• Conducted research, stakeholder meetings, and financial analysis to develop requirements, document end-to-end processes, and identify impacts of deploying various IT solutions within existing infrastructure.
• Managed the project intake process, orchestrating over 30 project evaluations monthly alongside IT specialists to validate project scope, ensure optimal strategic alignment, and determine implementation feasibility.
• Utilized SAP, Microsoft Excel, and Tableau to conduct financial data analysis, craft custom reports that track budgets, variance analysis, project timelines, and fulfill ad-hoc management requests, thereby enhancing.

Toronto, Ontario, Canada

• Collaborated within a team to retrieve, input, and review data for timely processing and funding of mortgages and lines of credit, paying attention to detail to ensure information accuracy for clients and staff.
• Leveraged Tableau analytics to monitor and meet quotas efficiently, contributing to significant reductions in backlog volumes and enhancing client satisfaction through decreased wait times.
• Proactively identified and corrected discrepancies in mortgage documentation, ensuring accurate fund distribution to clients and expedited issue resolution through effective interdepartmental communication.
• Developed expertise on variety of products, policies, and procedures related to personal and business home equity sales to consistently deliver quality results to clients.

Vaughan, Ontario

• Delivered personalized support to young adults with special needs and worked collaboratively with staff to develop their social skills, communicative abilities, and behavioural management capabilities.
• Fostered an inclusive environment, ensuring equitable access to learning and development opportunities for participants regardless of their ability level.
• Cultivated meaningful relationships with participants and their guardians, with a focus on promoting safety and building trust to improve quality of care.
• Received training related to early-childhood development, inclusivity, and behavioural de-escalation, developing a strong ability for empathy-based problem solving.