Richard Perkins Email & Phone Number

Ottawa, On, Ca

Ottawa, On, Ca

Canada

● Developed a 30-60-90-day Onboarding Program for the organization by auditing old processes and identifying areas for opportunity for development of resources for New Employees, Supervisors and the Operations Team, resulting in a more user-friendly interface with more onboarding-focused resources for all parties involved in the process.● Managed the Onboarding and Offboarding of employees from start to finish including the recruitment, correspondence, orientation, as well as the formal offboarding, resulting in seamless transition periods for incoming or departing employees within the organization.● Handled Operations tasks such as managing numerous organizational software systems, collaborated in quarterly planning, collaborating with other teams on ad-hoc projects, resulting in effective cross collaboration across the organization.● Acted as Liaison and Secretary for the Employee Joint Council, resulting in accurate note and minute keeping, effective meeting structuring and flow and the relay of critical information for both councils.

Ottawa, Ontario, Canada

Ottawa, Ontario, Canada

● Organized and led numerous Total Rewards projects by analyzing goals and objectives for the tasks and optimizing the resources needed to accomplish projects, resulting in efficiently executed tasks to better position the Total Rewards team. ● Developed an Employee Discount Program from the ground up in partnership with HelloFresh, resulting in Giant Tiger expanding its Employee Programs, as well as employees leveraging a new opportunity. ● Handled recruitment and human resource tasks such as creating job requisitions, processing background checks, and processing employee rewards, resulting in well supported business processes and partners, including head office, warehouses, and Giant Tiger store locations.

Ottawa, Ontario, Canada

Merchandised grocery stores and superstores in West Ottawa with Frito Lay products. Ensured shelves are full of product and rotated, while also keeping all Frito Lay product organized in the back rooms of each account.Converse with store representatives about new expectations and process changes.

Ottawa, Ontario, Canada

Led a part-time team of 45 Customer Service Specialists in West Ottawa resulting in well-serviced grocery stores across West Ottawa. Handled routine tasks such as resolving payroll and creating schedules which resulted in an adequately prepared and compensated team. Mediated communication of operational information such as order arrival times, new products, changes in store planograms and with customer or store feedback, resulting in an informed and updated team.Accelerated customer relationships, resulting in mutualistic business relationships and clear expectations of arranged partnerships.

Ottawa, Ontario, Canada

Handled inventory duties such as receiving, ordering and reducing/removing expiring items. Plenty of customer relations experience as well as reporting occurrences to management and human resources teams. Additional experience operating cashes and satisfying customer orders as well as working in other departments across the store.

Ottawa, Ontario, Canada

Handled receiving duties, managing orders of computers, laptops and other technologies. Also tasked with assembling and configuring orders of computers through applying asset tags, installing software updates and changing internal components of computers.