Richard Perna

Richard Perna Email and Phone Number

Regional Vice President of Franchise Operations @ Now Optics
Florida, United States
Richard Perna's Location
Greater Tampa Bay Area, United States, United States
Richard Perna's Contact Details

Richard Perna work email

Richard Perna personal email

n/a
About Richard Perna

Working with the most Innovative Eyecare Franchise in the industry, helping to grow the Brand and improve the Franchise Experience. Developing processes to help make eyecare easy and exciting for the guest at a great value. Working to grow a team that supports Franchisee locations and assists them in their growth strategies. We Believe in Modernizing the Eyecare Experience for all People. As a Consultant, helped single unit operators through multi-unit/multi-concept companies to improve Team/Guest Experience, Operations and Marketing plans, Sales and Profits, Crisis Response Plans and Development Strategies.As a Corporate Executive Leader, Managed 500+ unit, multi-state region with 11 direct reports. Improved Guest Satisfaction, Team Retention, Food Safety, Sales and Profits, and New Unit Development. Areas of Expertise include:People & Talent DevelopmentVision, Strategy & Tactics CreationBusiness PlanningData AnalysisFood & BeverageHospitalitySales CreationLeadership Skills DevelopmentMulti-Unit OperationsOmni-Channel MarketingNegotiation & ArbitrationChange & Culture ManagementP&L/Budget ManagementCrisis ManagementProject ManagementFeel free to reach me at rjpernaii@gmail.com or (813) 517-7644

Richard Perna's Current Company Details
Now Optics

Now Optics

View
Regional Vice President of Franchise Operations
Florida, United States
Website:
nowoptics.com
Employees:
1450
Richard Perna Work Experience Details
  • Now Optics
    Regional Vice President Of Franchise Operations
    Now Optics
    Florida, United States
  • Titus Center For Franchising At Palm Beach Atlantic University
    Advisory Board Member
    Titus Center For Franchising At Palm Beach Atlantic University Mar 2023 - Present
    West Palm Beach, Florida, Us
    Tasked with contributing educational content, ideas, tools and resources to help the Titus Center fulfill its operational mission and its aspiration to become the "first choice" for franchise education internationally. Additionally, to help the Titus Center staff to evaluate its programs and provide expertise that will help the staff develop new programs to satisfy the expectations and needs of the franchise community.
  • My Eyelab
    Regional Vice President Of Franchise Operations
    My Eyelab Jan 2021 - Present
    Delray Beach , Florida, Us
    I work with a diverse team of talented professionals that support Franchisee growth throughout the United States. This Brand has cutting edge technology, great processes and passionate people that create a unique, world class customer experience in the eyecare industry.
  • Perna Consultants
    Operations Executive/Consultant/Advisor
    Perna Consultants Jan 2018 - Jan 2021
    ● Assisted New Concept to expand to 5 units and prepare for franchising by developing and scaling processes and Increasing revenue needed for growth. ● Helped Regional Franchisee to expand by 15 locations in 2 years by increasing profits, implementing Leadership Development Program, and adopting CRM Program. ● Grew Specialty Retail Outlet’s revenue by 250% by developing online ordering system using Cloud Business Management System and training new employees. ● Led 32 Restaurants through State of Florida Social Distancing and COVID-19 Safety guidelines for reopening dining over 10 days
  • Dairy Queen
    Regional Director Of Operations
    Dairy Queen Mar 2009 - Jan 2018
    Bloomington, Minnesota, Us
    ● Managed Region of 500+ Locations with $515M in sales, $75M in revenue. ● Developed 125 additional locations with existing and new franchisees. ● Led Team of 11 direct reports from bottom to top performing region through collaborative and unified Strategic and Tactical Plans. ● Had Four team members promoted and 6 achieved “Top of the Field” Awards through ongoing performance improvement and advancement planning. ● Increased Regional customer satisfaction scores higher than industry leaders.
  • Dairy Queen
    Franchisee
    Dairy Queen Jun 2000 - Mar 2009
    Bloomington, Minnesota, Us
    ● Built 2 Locations that were in the top 10% Brand Sales for category. ● Turned around multiple locations to achieve top 10% Brand Sales for category. ● Elected to various franchisee advisory committees including Supply Chain, Distribution, New Product Development and Marketing. ● Raised $1M for Children’s Miracle Network Hospitals.
  • R2C3 Fitness
    Owner
    R2C3 Fitness Jan 2003 - Aug 2007
    Online fitness consulting company specializing in both individual and corporate wellness planning. Empowered people to enhance their lives through education about proper fitness and nutrition. Offered a wide variety of fitness and nutrition plans and products including the only American Diabetes Association approved fitness plan in the world. Wellness plans tailored to individual goals and abilities, making them feel like they are our "Most Valuable Player".
  • 4Cs Inc.
    Business Owner
    4Cs Inc. Aug 1998 - May 2003
    Small Group of local restaurants that included a gourmet full service pizza concept, mid-scale seafood concept and several quick serve taco stands.
  • Romano'S Macaroni Grill
    General Manager/Lead Developer
    Romano'S Macaroni Grill Nov 1993 - Aug 1998
    Denver, Colorado, Us
    Opened 51 locations throughout the United States that averaged $6.5M sales with 135+ team members. Involved in all aspects of pre-opening planning, team selection and training, construction and install, lead grand opening events, and provided ongoing support for restaurant leadership.

Richard Perna Skills

Customer Service Entrepreneurship Marketing Wellness Management Strategic Planning Leadership Collaboration Entrepenuerial Operations Public Speaking Contract Negotiation Creative Problem Solving Data Analysis Supply Chain Management Budget Management Forecasting Foreign Languages Exceptional Mentor And Coach Training Team Motivation Turnaround Specialist Team Building Cross Functional Team Leadership Marketing Strategy Multi Unit Media Relations Volunteer Management Project Planning Performance Appraisal Performance Improvement Key Performance Indicators Process Creation Conflict Resolution Persuasive Speaker Influence Others Global Vision Business Planning Onboarding Succession Planning Leadership Development Multitasking Time Management Multimedia Kpi Dashboards Crisis Management Crisis Communications Contingency Planning Lean Six Sigma Decision Making

Richard Perna Education Details

  • Northeastern University
    Northeastern University

Frequently Asked Questions about Richard Perna

What company does Richard Perna work for?

Richard Perna works for Now Optics

What is Richard Perna's role at the current company?

Richard Perna's current role is Regional Vice President of Franchise Operations.

What is Richard Perna's email address?

Richard Perna's email address is r.****@****zon.net

What schools did Richard Perna attend?

Richard Perna attended Northeastern University.

What skills is Richard Perna known for?

Richard Perna has skills like Customer Service, Entrepreneurship, Marketing, Wellness, Management, Strategic Planning, Leadership, Collaboration, Entrepenuerial, Operations, Public Speaking, Contract Negotiation.

Who are Richard Perna's colleagues?

Richard Perna's colleagues are Juan Pablo González, Carmen Cajina, Federico Chacon, Blake Masso, Adriana Gonzalez Quiroz, Henry Mayer, Mariano Baldizon.

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