• Spearhead the development of a multi-year vision and strategy for healthcare products generating over $3 billion in annual revenue and +500K members, leveraging comprehensive market, competitive, and product performance analyses.• Lead execution and go-to-market strategies for innovative 0-to-1 product initiatives, ensuring alignment with organizational goals.• Direct cross-functional teams to drive product performance improvements, enhance profitability, and elevate customer experience (CX).• Craft and present strategic product presentations to executive leadership, including C-suite stakeholders.• Develop comprehensive product playbooks to support sales, marketing, and operational teams for local and national clients.

• Managed end-to-end product development activities, from ideation through to successful market launch, achieving significant growth.• Authored business cases and cost-benefit analyses that bridged a $50 million revenue gap in growth markets.• Created a client-level revenue capture model, optimizing departmental strategies across multiple product lines.• Established strategic roadmaps for products and portfolio, including new product concepts, extensions of existing solutions, and M&A activities.

• Drove the ideation and evaluation of new product concepts and strategic extensions, translating market research into innovative national offerings across all lines of business.• Launched a payer agnostic prescription vending pilot, a 0-to-1 product for the enterprise. Recognized by the President of CenterWell Pharmacy, this pilot resulted in improved CX, improved clinical outcomes, increased profitability through mail order prescription growth, and drove enterprise-level vertical integration.• Developed financial forecasts, clinic criteria and target market analysis, M&A opportunity analysis, and script vending pilot national scalability plan.• Developed multiple business cases for vendor-based partnerships, including financial projections and technology integration requirements.• Provided executive-level recommendations on investments, product development, and strategic prioritization.

• Led the design, development, and management of new and existing small group and mid-sized employer group health insurance products from initial conception through go-to-market.• Revitalized product portfolio for growth and profitability through data-driven strategies, achieving a +20% increase in overall membership, +65% increase in most profitable products, and +86% increase in most profitable product tier.• Launched multiple new products, resulting in 33% of overall portfolio membership and 50% of new sales.• Collaborated with actuaries and underwriters to develop optimized product design and pricing process and streamline underwriting packages.• Developed a multivariate model for market expansion assessment and opportunity valuation, which was leveraged across the corporate commercial product development organization.• Monitored market trends and macroeconomic indicators to identify new product opportunities, enhancements to existing products, and product and market risks.

• Conducted comprehensive market and competitive analysis to inform product strategies and tactics.• Created data-driven reports, strategy exhibits, and dashboards that shaped pricing, target market identification, and overall product strategy.• Measured and monitored product performance KPIs, identifying areas for improvement and strategic focus.• Executed special projects to improve product performance, including line of business profit and loss.

• Analyzed company financial performance and made recommendations to drive profit growth.• Developed annual budgets for company accounts, bids for new accounts, and material cost estimates for projects.• Developed new service offerings and branding strategies to drive growth and differentiate from competitors.• Led the integration of fleet tracking software to better track costs and productivity.

The Alternative Fuels Management Program is a fully online, non-credit management education program designed to provide an executive-level overview for senior managers and develop core competencies for mid-level management. Fuels covered in the course include natural gas, propane, electricity, ethanol, and biodiesel. My role in developing this program included:• Outlining the project schedule.• Collecting relevant information for course content.• Communicating with stakeholders and others involved with the program.• Seeking sources of funding (state/federal grants).• Instructional design and development of course structure.

ChicoStart is a business incubator for startups and entrepreneurs in the tech industry, focusing on economic development in Northern California.My duties while an intern included:• Coordinating events involving multiple startups and entrepreneurs.• Assisting in the development of the business incubator’s programs.• Involvement in the recruitment of the business incubator’s tenants.• Performance of renovation and design of the business incubator.