Richard Piercy Email & Phone Number

Singapore, Sg

Global responsibility for IT and Digital services across International-SOS

Singapore, Sg

London, Gb

External CIO advisory role on the Data, Technology & Digital Management Board of the LSE

London, Gb

Interim Head of IT at Royal Opera House delivering IT strategy & support to wide ranging transformation programme

Provide interim and advisory technology services to the Media, High Tech & Communications sector. See example engagements for further information

London, Gb

Communisis is an integrated marketing services organisation (FTSE listed ~£400m turnover) providing increasingly digitally enabled solutions for regulated transactional communication & marketing execution.This role has centred on delivering customer facing technology products - a major shift from technology supporting internal back office operations. The transformation has involved working as part of the Executive Management Team to drive change through every function in the company (from pre sales to business operations) introducing new customer propositions, technology platforms and ways of working.

London, Greater London, Gb

Highly leveraged role as part time advisor to IT work stream - advising on product selection, RFPs, IT Target Operating Model design.

London, Gb

UBM had successfully transitioned from a media holding company to the largest pure-play B2B events company globally (FTSE listed £1.1bn revenue). The challenge was to integrate the acquisitions into a new operating model, to leverage leading brands (eg Black Hat) globally & deliver best in class visitor experiences.The transformation challenge was as broad (30 operating companies globally) as it was deep (Sales, Finance, Technology, HR). With the support of my Executive Committee members we delivered a radical new global operating model with supporting platforms & processes; completely transformed the IT function and delivered award winning industry "firsts" ( eg tablet based re-book applications, 3D touchscreen TV integrated floor planning & sales). Efficiency savings of 22% in cost per user for IT were delivered against a combined OpEx/CapEx budget of £70m

Music was the first industry to be majorly disrupted by digital. After a tentative start (eg Digital Rights Management, Copy Protected CDs) in the early 2000's the industry put the consumer at the heart of the vision, embraced technology / digitisation and innovated at light speed. EMI Music (PE owned £1bn revenue) was the leader of this movement - and continuous transformation was the order of the day.As global transformation lead my role was to pioneer new business solutions, to support the transition to a global digital music company. + Delivered global solutions spanning Insight & Analytics, Rights Management, Digital Watermarking, Customer Relationship Management (CRM), Marketing Automation and Digital Supply Chain applications + The Sales analytics platform was the first global system and enabled Repertoire Owners to have up to date sales data at their fingertips. The suite won industry awards and was significantly extended into a broad consumer and customer insight & analytics capability

A global operations role leading the digital supply chain - which translates music, video, artwork & data into ints digital form and distributes to all retail and promotional partners worldwide. The role involved continuous transformation to adapt to new business models (e.g. music streaming) whilst focusing relentlessly on efficiency. A radical operational efficiency programme re-engineered the function reducing the budget by 50% (£9m) within year.

Global responsibility for technology (£35m budget) delivering robust service delivery whilst delivering cost optimisation and digital transformation initiatives

Joined EMI Music in November 2002 as Global Programme Director and managed a wide range of global business tranformation intiatives in the Management Information / Back Office/ Outsourcing space

London, Gb

World Sport Group (WSG) was an AIM listed, global, full service sports media business. WSG represented major sports rights holders including Asian Football Confederation (AFC), Asian PGA Tour, ABC & ITTF. My role was to build an online division to complement the rights management, TV and print offering.+ I built a pan Asian interactive company (Sportalasia) from an empty office to a circa US$2m business in little over a year. The company provided turnkey interactive solutions for sports clubs, governing bodies & other FMCG clients from website design, hosting services and multi lingual content management

Boston, Massachusetts, Us

As a Qualified Case Leader ‘Q’ in the London office of BCG I led both IT specific and general strategic assignments. Assignments included business process reengineering, procurement, IT strategy, post merger integration, organisation design and M&A cases.

Dublin 2, Ie

I joined the Technical Integration Services (TIS) division of Accenture in 1990, working across industry groups to deliver leading edge UNIX based solutions for government and retail banking. In 1994 I designed, launched and supported Andersen Consulting’s first UK website, which was used to pilot online recruitment.

M.Sc, Artificial Intelligence With Databases

Bsc, Computing With Electronics