Richard P. Email & Phone Number

Florida, United States

Partner with private and public organization leaders, board of directors and private equity firms to develop and implement innovative, strategic and digital transformations. Proven and refined methodology enables rapid value-based outcomes and superior profitable revenue growth performance through a customer focus, operational excellence and the integration of the latest technology. Assume interim leadership roles as necessary to deliver required results. Sample Client list includes;• Carecentrix (Home Health) • Symphony Post Acute Network (SNF) • Lincare (Home Respiratory and DME Provider) • Health Plan Services (a Wipro company- TPA)• Centauri Health Solutions- (HRA and TPA)• Acurian (a PPD company- Pharmaceutical Contract Research)

Pittsburgh, Pennsylvania, Us

Launched a value-based transformational provider and payer partnership company focused on joint healthcare innovation.

Miami Gardens, Fl, Us

In partnership with Clinical Leadership, led the development and performance transformation of a multi-site, value-based primary and specialty market practice.• Implemented a strategic roadmap inclusive of organizational, process, systems and data improvements initiatives across sales growth, marketing, client management, clinical outcomes, daily operations, network management that yielded an effective, efficient and scalable care model with superior clinical and financial P/L performance.• Increased membership growth by 53% through strategic marketing, payer and broker relationships, tactical sales force, community integration and superior VIP member service.• Increased clinical outcome results and NPS by 59% and 36% YOY respectively through active management of a comprehensive and multi-touch coordinated and VIP care model. • Increased EBITDA by 41% PMPM through accurate high-risk disease detection and management, including active transitional care management, medical cost reduction and operation transformations.

Nashville, Tennessee, Us

(Acquired by KKR Private Equity Firm)Recruited by CEO to manage, streamline and drive P/L performance (from referral to cash) for a Nationwide Home Health and Hospice Care company with 200% growth. Assumed dual roles to drive overall Clinical Operation Excellence across 57 different agencies located in nine different states and manage day to day Revenue Cycle Management (RCM) operation for three CBOs. • Increased CBO Billing by 32%, Cash Target by 30% and decreased DSO by 10% within six months by leading cross-functional business and IT project teams through a comprehensive end-to-end (from referral to cash) reengineering and transformation initiatives.• Delivered new standard (end-to-end) Clinical and RCM core processes, KPI metrics (53), datastore/digital Tableau Dashboards, various EMR (deVero) and Billing (Synergy) system enhancements along with COE organization structures to drive overall operational and financial performance and scalable infrastructure.

Tampa, Fl, Us

(Acquired by EXL Services)Recruited by CEO to manage nationwide operations and transformation strategy to drive quality and P/L performance for an Integrated Care Management (Medical/Behavioral) and Total Population & Care Management company. Programs included Case Management, Utilization Management, Disease Management, HRAs, Special Needs Population that touched over 6M members.• Working with BOD, PE Investors and company C-Suite, led a company-wide operations people, process, systems, data analytics transformations that yielded an optimized clinical organization structure with standard processes, system automation and a data driven care management population segmentation and risk stratification approach.• Secured top line client revenue and a 40% increase in EBITDA while increasing healthcare outcomes including 11% YOY reduction in utilization, 30% increase in service levels, 60% increase in productivity and $5M reduction in operating costs.

Saint Petersburg, Florida, Us

Recruited by COO to lead an organization-wide quality management transformation while partnering with over 24 MSOs and 65k providers to drive 5-Star Medicare and HEDIS Medicaid product performance for a $2B health plan with over 200k members. • Led the design and implementation of a new technical and data quality analytical central repository database and systems (TriZetto) for Medicare and Medicaid real-time KPI performance tracking, reporting, data mining and risk adjusted factoring. • Led member and provider interventions and engagement initiatives to maximize and synchronize over 130+ members and 100+ provider touch points across all departments and programs to drive care-gap closures.• Increased HEDIS Quality by +31% and 5-Star Operations Admin by 16% YOY through the implementation of a comprehensive enterprise quality improvement roadmap (72 projects/300 deliverables)

Tampa, Florida, Us

• Revenue Cycle Management (2010-2012): Managed day-to-day operations for a $6B Medicare and Medicaid revenue reconciliation and audit operations with over 2M members. Reduced revenue discrepancies by 70% and audit payout by 36% generating over $53M in annual revenue savings.• Strategic Ops and Growth Initiatives (2006-2010): Assumed various key executive leadership roles (Enrollment, Member and Provider Services, Claims, IT, Business Process Improvement, Business Development) to deliver enterprise-wide strategic operations and medical cost savings of $82M and $20M respectively across all National markets and States.

Hamburg, De

(Formerly Canadian Pacific Ships Acquired by Hapag-Lloyd)Worked with the C-Suite of $8B International transportation company to identify and implement strategic initiatives to maximize business operations performance, support rapid M&A growth and $1B in acquisitions (9 companies) and eventual IPO.• Assumed key leadership roles while directing a team of internal consultants to deliver over $20M in operations cost savings initiatives through organization restructuring, process improvement, enterprise project management, technology development, and offshore outsourcing.• Hand picked to direct all phases of complex, multi-functional, multi-site M&A integration activities (business & IT) including organization planning of large teams (2000+) located across the Globe.• Assumed IT leadership role to direct the delivery of complex system developments, including a $60M IT program, while using cutting edge software development methodologies and technology. Led the implementation of a new enterprise ePMO and SDLC processes to manage a $100M IT operation with 500 FTEs, 25 project managers and 400+ IT projects.

Toronto, On, Ca

Top performer in partnering and maintaining solid relationships with various cross-industry international customers across North America and Europe to transform/turnaround their low performing business units. Method approach included hands-on rapid analysis and execution of necessary transformations to achieve the required results. Typical assigned yielded customers 3:1 returns.• Sample Client Results;- Increased productivity by 40%, first time quality by 35%, schedule position by 50% and sales per employee by 50% for a Boeing OEM provider (Fleet Industries).• Sample Clients (Industry);- Fleet Industries (Aerospace OEM Mfg), - FASA Laboratories (Auto OEM Mfg), - Quebecor Printing (Commercial Printing), - Heinz (Food Processing), - ANZDL (International Container Transportation).

Mba, Finance Concentration

Bachelor In Applied Science, Civil Engineering

Portfolio And Investment Financial Management