Plan, design, test, procure, implement, and maintain cost effective and highly available data center and related services, including providing support as needed for server virtualization, unified computing system hardware, and operational monitoring systems. Implement, integrate and support related cloud services in a Cloud-First hybrid environment.

Ensure proper computer operation so that end users may accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user support requests. Problem resolution may involve the use of diagnostic and support request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

Extensive experience in leading geographically spread technical team and customer interfacing and front ending the technical teams. Playing a crucial role in the design, architect and providing support of based Data Center Computing, Storage & Backup Solutions, Servers and Desktop Virtualization, Data Center NOX/ACI Model and Management across WAN/LAN.• Design, reviewing and validating BOM High Level Design, Low Level design and acceptance test planning for various solutions. • Leadership in handling technical issues and escalations.• Technical presentations and meeting facilitations, Webinar, Webex.• Work closely with customers, project managers and other engineers to develop customized solution.• Managed strategic 3rd party partnership supporting the solutions.• Creation of scope of work and task lists, including the price of engineering services for the creation of the Work Declaration. Knowledge and documentation of RFQ, RFI.

Subjects: Computer Architecture and Systems Infrastructure.Review of the content of the subject. Publication of consultation and comment forums (class). Driving collaborative learning spaces. Orientation, explanation, advice, feedback, support and mediation. Qualification and feedback. Support through open class. Participation in meetings with its Academic Quality Manager to review progress and establish strategies.

Achieving assigned revenue for vendors. Develop a plan of sales and each of the vendors assigned. Identify key customers and develop technology plans accounts. Identify the needs and interests of customers and maintain effective way to explain the benefits. Consultations and concerns arising from work; that ensure compliance with pre-established goals.• Develop the "Business Plan" that address the strategies and action plan to follow in meeting objectives drawn by vendors.• Responsible of the top accounts with complex training projects where I won 80% of deals with telecommunications companies.• Communicate with operations, product management and marketing to coordinate the successful implementation of sales plan.• Assure senior management; adequate profitability in each of the sales of Training.• Actively participate MKTG area, in advertising and outreach campaigns overall strategies and plans to increase sales results.• Establish relationships with suppliers and partner to help identify and support key customers channel partners.

Establish regional strategies to design solutions ensuring the effectiveness and efficiency of the related processes that will lead to business success. Ensure compliance with the objectives assigned to the team presale, periodically evaluating the status and taking appropriate action in case of detecting deviations.• Performed pre-sales consulting for 500 fortune companies across Latin American countries and managed accounts up to $10 million.• Realized $8M of new DC (Nexus, UCS, VNX) revenue to CPS Due to personal performance.• Ensuring customer satisfaction through monitoring of the results related to the design process obtained satisfaction surveys. Recruited, led and mentored a team of 12 Solution Architects resulting in an increase in customer satisfaction rating by 29%.• Partnered face to face with customers to close on solution requirements.• Trusted Advisor on the design of technological solutions• Created proposal and marketing material including glossies and white papers. Performed pre-sales support and product demonstrations. Support the implementation of marketing activities and communications that are required. Presented as subject matter expert at Cisco Live and Schneider Electric conferences.• Established guidelines and strategies to follow for the design of technological solutions with business partners. • Ensured timely and efficient execution of design activities at regional level, by reviewing and monitoring reports and related indicators. • Supported in the selection, training, development, performance evaluation and motivation of the team under my responsibility. • Worked very closely with global project teams and solution engineers to ensure the solution is compatible and a long term fit for the company.• Engineered solution to capture missing sales and achieved 95% success rate.• Play a leadership role in managing business development opportunities in Latin America countries.

Responsible for all presales and implementation of the company designing technical and commercial solutions to the accompaniment of the sales force. Identify customer needs to provide the best solution. Expert handling of the entire portfolio of solutions: CISCO, HP, APC, HUBBELL.• Designed, implemented and supported the integration of the solutions. • Promoted CPS solution concepts to technical teams as well as C-level executives.• Created proposal and marketing material including glossies and white papers. Performed pre-sales support and product demonstrations.• Presented as subject matter expert at industry conferences.• Partnered face to face with customers to close on solution requirements.• Consolidated and analyzed field data and drove improvements into the solutions.

• Network analyst I, II, III (600 Switches & 60 Routers Cisco)• Project Monitoring and Control• Analyst of Field Operation of 400 PCs & 50 Printers• Consultant Windows 95