Richard Potash Email & Phone Number

Lead, train, coach, mentor and evaluate staff. Coordinate the distribution of high-quality cable preparation tools for domestic and international customer base. Areas of focus include North America, South America and Australia. Support stock supply to UK and China to service the Asia, Africa, European Union and Russia. Upon arriving, analyzed the performance, productivity, processes, knowledge and capabilities of staff. Developed and implemented a successful cross-training program. When completed, each warehouse employee was able, as needed, to perform any of the other jobs within the department. Improved employee morale and performance expectations through leadership by example, raising the bar of employee skills and recognition of top performers. Streamlined shipping functions, automating some documentation processes for international shipping. Improved work processed per day by 33% during tenure. Decreased error rate on shipments. Achieved significant salary savings.

Managed the receipt, verification and storage of all paper products and finished goods in a production facility. Managed storage and inventory levels of finish goods and fulfilment products in a warehouse facility. Managed work force and monitor job status to ensure all client orders are shipped and delivered on time. Provided training and supervision to department personnel. Generated monthly inventory reports for various clients. Negotiated freight and courier rates for company. Set up warehouse facility and initiated operating procedures for fulfilment operation. Developed policies and methodologies which anticipated and adjusted to changes in the industry. Increased use of LTL carriers. Implemented inventory cycle counts and produced new reporting system to better track client inventories. Negotiated all freight agreements with existing and new carriers. New pricing resulted in the creation of a profit center.Maintained high accuracy levels on client orders and inventory, and the lowest departmental error rate for entire company. Took a proactive, aggressive approach towards new business development and client retention. Responsible for certification of company in Forest Stewardship Council (FSC) and Sustainable Forest Initiative (SFI). These two certifications generated an additional $400,000 over five years.

Chicago, Illinois, Us

Receiving and Paper Inventory Supervisor (2003-2006)Managed the receipt, verification and storage of paper stock and some finished goods in a warehouse facility (approximately 40,000 sf, with an additional 15,000 sf for raw material storage). Enhanced warehouse operations efficiency by streamlining the workforce and implementing new processes and procedures.Maintained a high accuracy rate for inventory management to meet company needs. Compiled an excellent safety record.Fulfillment Supervisor (2000-2003)Managed dispatch of mail/catalogue orders (via web site) including picking and packing for shipment to customers. Supervised two shifts with two team leaders and forty personnel. Interfaced with various carriers to expedite customer shipments.Played a key role in helping the company launch a large fulfilment operation – time sensitive financial printing for such major accounts as Massachusetts Financial Services and Oppenheimer. Successfully processed up to 1500 orders daily, meeting high standards of productivity and quality. Utilized significant expertise of the industry to reorganize workflow, lower labor costs, eliminate overflow, and reduce shipping costs.