Richard Wang Email & Phone Number

Houston, TX, US

Works as system administrator to numerous critical system applications including Salesforce, Jira, DocuSign, Recurly, Asana, Grasshopper, Slack, Microsoft Office 365 and BigTime.Plays a significant role in numerous exciting upcoming 2024 IT projects including: the implementation of NetSuite, the implementation of MS Teams and the implementation of a.

Houston, Texas, United States

Delivered seven full-scale, enterprise implementation projects across the country, focused on business requirement gathering, documenting, troubleshooting and configuration, while supervising ten to fifteen clients simultaneous Oversaw and facilitated all phases of software development lifecycle and post-implementation support: Managed individual.

Houston, Texas, United States

Led end-to-end product & systems management for SaaS products including enablement, QA, UAT, and adoption, and acted as client-facing liaison between customers and internal resources (sales, customer strategy, implementation). Defined and established KPIs to measure the success of features and overall product performance while continuously monitoring and.

Houston, Texas, United States

Led weekly client meetings to review open items at a high level with stakeholders, global strategy, and engineering teams. Served as the Salesforce Administrator to monitor candidate life cycles from application to hire: Maintained up-to-date client profile pages and customized dashboards for specific internal use. Built reports of client financial data.

Houston, Texas Area

Implemented and supported various healthcare system projects the company undertook at several clinical locations across the country including two full life cycles.Developed in-depth project plans to build out project scopes, software requirements, and IT strategy for client EMR implementation, system upgrades, software integrations, and data.