Richard Quipp Email & Phone Number

Dubai, AE

Dubai, United Arab Emirates

The ENTERTAINER is a 2-for-1 and discount app with over 3 million users globally. We help people to experience more and pay less at high-quality restaurants, bars, spas, attractions, activities, salons and sports & fitness venues.

ICLP London & Croydon

• ICLP is a leading marketing services agency that specialises in global Business and Consumer loyalty programmes. This rewarding role is focussed on a global Technology Provider account, providing of data insight.
• Building relationships at a senior level with internal stakeholder teams, assisting with project scoping and planning
• Ensuring agreed timings are met, working with wider agency teams to develop a proactive approach to day-to-day delivery of projects
• Ensuring data segmentation, output, and reporting elements of marketing campaigns run smoothly and are delivered cost-effectively
• Ensuring alignment, consistency and efficiency of approach, owning and constantly looking to improve and find efficiencies within data and delivery processes
• Measuring success, value and impact of Loyalty Programmes and campaigns through reporting and analysis, presenting results to clients

ICLP Croydon

Delivered a wide variety of tasks and services including: data cleansing and production runs for direct mail and email broadcast, Creation of Mail Merge templates and production processes, detailed reporting and analysis, HTML email template setup and broadcast for client marketing campaigns. My client services background also proved useful for presenting.

ICLP Croydon

As an Account Manager I gained experience of working with Media, Agency, Corporate and Contact Centre Clients. My key responsibilities were to ensure the day-to-day delivery of client projects, to monitor and maintain budget levels and financial performance, co-ordinate internal resources as per project requirements, to manage all project documentation.

New Oxford Street, London / Leon House Croydon

This role enabled me to develop specialised product knowledge of both automated and live communications solutions as well as giving me a grounding in sound Account Management and Client Service practice. In addition to my Account Management duties I also served as head programmer of the Automated Call Distributor at the Contact Centre, designing and.

Swiss Cottage, London

Provision of efficient, accurate and courteous service to Sweet & Maxwell’s top 200 customers, processing orders and resolving all telephone queries. Liasing with area sales teams and other departments within the company with regard to customer and product queries.Additional competencies / responsibilities included: Personal resolution of complex enquiries.