Exceptional understanding of business vision and planning, able to translate IT requirements into strategy. Strong grasp of technical challenges, business impact, risk mitigation and open communications, vertically and horizontally.Strong organizational skills.Leading change planning and delivery, always mindful of business outcomes while maximizing VALUE for service delivery. Able to identify, promote and develop strengths of individuals and team members, always leading by example.Technical ExpertiseSeasoned and Certified (CCNA - Voice, ITIL v3) Network / VoIP / Systems Admin currently engaged as Site Manager at BC HYDRO managing and maintaining all aspects of this Flag Ship Account’s VoIP Infrastructure at both of their Highly Critical Control Centres.I have been an active and enthusiastic part of the IT Industry for more than 2 decades, having worked and grown with a wide array of technologies (Servers, Networks, Virtualization, Hosting, Remote Access, Windows, LINUX, CISCO networking, CISCO Voice, to name a few) and the industries that rely on them.Certified as CISCO CCNA – Voice (CISCO Networking, IOS, Routing, Switching, Telephony, UCS)Certified as ITIL V3 (Service Delivery Best Practices, Change Management, Continual Improvement)VMWare Virtualization (Certification in process, extensive practical experience)
Listed skills include Cisco Voip, Cisco Ucs, Voip, Vmware, and 27 others.