FAA Part 107 Commercial Drone PilotPhotographer

Organization, ordering, and receiving of all parts and accessories for a full-line Honda Powersports dealership.Greeting guests, creating repair orders, filing warranty claims, and diagnosing issues for Honda powersports and power equipment products.Sales and finance of Honda powersports products.Advise potential buyers on the best whole goods based on need.Recommend products and accessories based on goods chosen.Consult buyers on finance options.Exceed sales goals consistently by over 110%.

Content creation and development for the Ariens Company LMS. Promote the use of self-support for consumers and dealers through video and interactive media, Develop effective video and digital tools for educating dealers and employees, using lean practices and methods. Provide creative direction – work with other team members on developing effective and efficient tools for training and education.Composed, directed, and produced support videos and content for Ariens and Gravely YouTube channel.Developed standard work documents for the training department.Designed and implemented training programs for the Ariens Company consumer support group and the Ariens/Gravely dealer network.Managed and created the curriculum and content for the online Ariens Learning Management System.

Provide technical assistance to OPE dealers and consumers supporting our products and services. Recommend products, parts, services, and accessories to consumers and dealers. Create, write, direct, and produce technical assistance videos. Provide support and coaching to team members. Develop dealer training aids to educate and empower using lean practices and methods. Provide an astounding experience to customers, both internal and external.

Business to Business direct sales for AT&T Mobile.Developed new business through existing accounts.Met or exceeded weekly cold call quotas by over 125%.Coached team members on successful techniques to enhance and improve sales.Drafted weekly and monthly reports for myself and my teams.

Direct Sales to Commercial and Business CustomersManage Existing customer base of over 450 customers.Examined work to make sure it complied within guidelines and specifications.Consulted and advised customers on products that would provide expected results within budgets.Met all required sales quotas monthly.

Phone sales to business customers for American Express OPEN Small Business.Consistently performed in top 5% of consultants.

Maintain and manage day to day operationsSupervision of over 15 employees.Developed new business through cold calling and relationship sales.Procurement of all equipment and supplies.Managed all hiring, training, coaching, and discipline.Customer service and sales for all residential and commercial accounts.

Sales of new and pre-owned vehicles.Managed accessories sales for dealership.GM Certified Internet Sales Consultant.Service writing.Financial motor vehicle sales contracts.

Managed Existing account base in Eastern WisconsinCompetitively prospect for new accounts.Maintain relationships with assigned existing accounts.Demonstrate products at customer locations.Create job quotations and collect work orders from customers.Deliver work orders to manufacturing plant

Ensure that multi-color process corrugated printing plates are mounted correctly, and in registerInventoried all supplies for plate mounting departmentAnswered telephone calls from dedicated assigned accountsResponded to questions and concerns appropriatelyCounsel customers and up-sell products and servicesVisit customer locations and make recommendations on product and service optionsAwarded twice for going above and beyond the call of duty