Complete consulting projects or assume management roles for clients. Focus on finding paths to revenue growth and creating more efficient processes.• Worked closely with the leadership of SAP’s Business Transformation Services to triple practice revenues, plan for a doubling of headcount, and achieve profit margins over 30%. Combined analyses of markets, competition, and economies to design, develop, and validate a new and complete go-to-market strategy.• Co-led the carve-out of the EVgo electric vehicle charging business from Reliant Energy. Served as acting COO leading the Operations, Finance, Accounting, and IT functions. Relocated the headquarters from Houston to California, selected vendor and coordinated the migration to an external call center, migrated software applications to a new set of SaaS applications (including running a global RFP process for charger management software and then leading cross-border contract negotiations with the winning vendor).• Interviewed the various internal customers for the eight petabytes of data stored by BP relating to the Macondo (Deepwater Horizon) oil spill. Produced a Data & Information Management Strategy with recommendations to meet BP’s legal and business needs.• Completed additional projects serving investment management firms, investment banks, and private equity firms as well as advising teams at several top strategy consulting firms.

Supported strategic planning and M&A across BMC.• Teamed with Product Management to develop rapid feedback loops from field sales during the global launch of a major new product line. Implemented extensive partner training programs. First-year bookings of the new product line exceeded plan by 40%.• Created an insightful enterprise infrastructure software market segmentation; work led to expansion plans for both the mid-market segment and the Asia-Pacific region.• Collaborated with business units to generate annual strategic plans and acquisition plans for review with the Board of Directors; provided the CEO and Board of Directors with summary economic forecast presentations and update memorandums; created a competitive landscape dashboard; led discussions on SaaS market opportunities; Program Executive for BMC Helix ITSM products.

[Worked at Reliant Energy during 2003 & 2004, then returned to Forge Advisors]Responsible for fee generation and margin contribution from consulting engagements at clients. Responsible for $10 million services P&L along with owning direct delivery responsibilities.• For Microsoft, improved the productivity of field sales resources through restructuring the organization and aligning measurements. Client attributed the projects with creating over $45 million in additional revenue.• For a leading software company, recommended changes to the account management process and compensation system for the software license and software services (professional services) sales forces in order to maximize overall revenue.• For one of the largest global online portals, increased the profitability of a major marketing operation by 40% by optimizing offerings, merchandizing processes, contracts, and retail sites.• For a major Electronics Industry client, formulated a marketing strategy based on consumer research for the “digital living room”; broke a logjam between competing divisions to rally investment around a single vision.• Developed new marketing assessment tools for a leading interactive services company

Managed Internet outbound marketing, online customer support, and the corporate intranet; responsible for product management of financial products; and produced the business plan for the Residential business (with 12 direct reports and 6-18 contractors).• Delivered over 15% of new reactive channel customers and the online processing of over one million transactions and $150 million in payments.• Increased online customer usage at greater than 25% per year while reducing supporting resources by over one-third.

Billed professional fees of $7 million (230% of target).

Worked on U.S. and international assignments for multiple clients.

Managed consulting engagements as the senior person on-site responsible for client satisfaction and the training and oversight of project staff.