Richard Roodt Email & Phone Number

Hamilton, Waikato, New Zealand

An internal role change from DevOps Manager, to Dev Manager

Tauranga, New Zealand

Tauranga

Software Development Manager where I had up to 12 direct reports. These direct-reports spanned Infrastructure & Security, Architecture, Database Administration, BI Intelligence, QA Testing, software developers along with a Scrum Master and Product Owner. Responsible for the timely delivery of high-quality software into multiple geographies (NZ, Australia.

Customer Support, Customer Liaison, Sales Support, Project Management, Training & Technical Service information.Implemented a full ITIL service methodology at Ezitracker in the customer service dept.

Manage EDI (Electronic Data Interchange) team of approximately 12 direct reports ensuring service delivery & quality assurance standards as set by Zespri International are met.Also as Repack Coordinator, responsible for organising & managing the repack-processes and inventory management of re-packed fruit to ensure shipping orders are met on-time.

• Major accomplishment:I introduced ITIL Service Management practice at Gen-i BOP.
• My Main job functions:o HR management: perform HR related duties in relation to engineers in my portfolio; monthly 1:1 performance review meetings, annual performance appraisals. Motivate team members to provide.

Fulfil Management functions relating to running the business for LansNZ, an IT company providing broad-based IT services to the business community in Taranaki (New Plymouth, Stratford & Hawera), New Zealand.Main job functions at LansNZ:o Maintain existing and develop new profitable customer relationships o Daily operations management – manage technicians.

5+ Project Management role in medium sized IT Company of 40-50 employees. Project Managed a team of 6 direct reports - full SDLC cycle deploying an in-house developed server-client app with deployments to 100 customers across the whole country.I-Com Services is a privately owned information tehnology & services company providing customised IT solutions.

Crystal Reports developer Also manage and lead the Reporting Project team on-site at mining house ASSORE in Johannesburg in respect of development, implementation & on-going support of MIS Reporting requirements on a full ERP system implementation. Other similar projects also included Dulux Paints in Port Elizabeth.

Education record

B.Th (Honours), Post Graduate Degree In Humanities

English, Economics