Richard Rubio Email & Phone Number

Chicago, Il, Us

- Manage an inventory of over 150 buildings and 2,000 units in the Lakeview/Lincoln Park/Ravenswood/Wicker Park area- Manage schedules of maintenance office staff and roughly 30 maintenance field technicians- Ensure communication with tenants, before, during and after work orders are completed- Manage short term and long term projects- Oversee apartment rehabs from initiation to completion - Comply with all fair housing and Chicago Landlord tenant Ordinance requirements- Handle tenant complaints related to maintenance; Assess issues and process rent concessions when needed- Complete annual reviews of all maintenance employees and advise ownership on future compensation- Obtain written quotes from vendors for repairs and oversee work- Coordinate repairs required as a result of building violations and communicate with attorney regarding the same

Northlake, Illinois, Us

Served as an account manager for one of CTL's largest clients. It was my job to ensure all operations run smoothly and communicate any developments or issues to the client. My responsibilities included: * Maintaining and Developing CTL's relationship with the client * Billed and continued management of an account bringing in over $1,000,000 annually * Managed current inventory and responsible for procurement of new inventory. * Provided weekly and monthly reporting such as KPI and MRP reports * Reconciled any inventory and operational issues * Provided accurate quoting and pricing for jobs and special projects

Chicago, Il, Us

• Served as first point of contact with tenants through in-person, phone, and email communication• Analyzed and input all maintenance requests using Yardi Systems• Organized and lead a team of maintenance workers in order to meet the tenants’ needs• Managed relationships with outside contractors and vendors• Maintained excellent resident relations through customer service

Chicago, Il, Us

• Developed and executed a leasing & marketing strategy for rental units• Identified and secured prospective residents using effective sales techniques• Maintained online listings of available properties

• Analyzed and inputted medical supply orders using Netsuite• Edited logistical information to ensure all shipments went through the correct distribution channels