Since 1997, OnTargetPartners has been the go-to B2B growth company for market penetration and business expansion. With our expertise and dedicated market research, we've developed a fully staffed joint venture that uses a proven business strategy to help B2B companies achieve their revenue and market goals faster. Rich is the creator of the LinkedIn Marketing Program and the Channel Master Program which has been built specifically to assist technology providers and their eco system partners find new business via a united partner model combining digital strategies with targeted human interactions.

Formerly Symphony, SYKES Digital Services and Sitel Group a proven BPO leader in optimizing customer experience through process examination and digital transformation. By transforming how organizations serve their customers, we enable our technology partners to win in the digital world. We are a digital transformation specialist focused on automation, AI, self-service, insight, analytics, and digital learning.

Blue Prism is the pioneer of Robotic Process Automation software. I serve as an technology advisor and business representative to many classes of executives at several global customers on the role that intelligent automation can play in reducing costs, improve customer experience, and the augmentation of work shared by employees and robots. My role requires an understanding of the ecosystem that serves Robotic Process Automation such as NLP, OCR, ML, Business Process Mining and Automation, and the integration of these technologies with just about any application from mobile to mainframe.

Data heavy and search based, SaaS provider of market data of captured and enriched data used to inform Artificial Intelligence and Machine Learning applications. Innovated sales with dramatic business effect on the company’s renewal base, market penetration, and profit. Customers include large financial services companies, insurance, media companies, market data providers, large commodities, and federal govt.• Stabilized declining revenue and drove 15% increase in ACV within 100 days of hire by rebuilding SaaS subscription pricing model and API delivered AI Data.• Created a transformative new business model by exposing the company’s APIs as a viable and unique revenue stream capable of supporting new untapped markets. Yielded $1M in multi-year contracts in the first 3 months of execution. • Produced immediate 5% improvement in revenue growth by focusing on dirty data to expose 25% customer churn and build out a customer success model.• Built out the plan and sales team to include operational and automation support that included metrics and processes ensuring effective operational excellence. • Achieved annual business goal with new systems and all and company MBOs.

Healthcare Industry - National sales manager role to manage the declining HIV testing market in the public health sector. This position required sensitivity and emotional intelligence for a suffering population. This was a teaching opportunity.• Recruited as change agent to reengineer sales strategy for product line with declining customer base. • Led team of nationally distributed sales leaders managing relationships with every public health jurisdiction in the country.• Revitalized sales team by teaching innovative professional sales tactics to better their position with state agencies and benefactors.

SaaS market data provider in the life sciences industry focusing on analytics and searchable extracted data. Developed sales process, revenue management, business development relationships, and sales team and market development for • Achieved 22% growth in new revenue after 30% loss in prior year following US economic downturn.• Generated 4% annual increase in recurring revenue stream by applying a focus renewal program to renew 92% of all customer contracts.• Cut cost of sales operations 7% by implementing right-size principles to personnel while balancing territory responsibility for existing salesforce to increase sales activity.• Relaunched Salesforce.com and analytic tools to provide missing insight and opportunity identification.

Directed all US commercial business and market development for gold-standard in DNA collection kits for clinical and research use. Created the plan to drive revenue and develop the market for large commercial consumers of clinical genomic tests. Established new relationships with pharmaceutical and specialty diagnostic companies, as well as direct-to-consumer and direct-to-doctor programs.• Created first commercial monetization strategy, including brand messaging and voice of customer, to enable Canadian company’s penetration into US markets. Brought on 40+ commercial customers.• Sold two of the company’s first mass market customers—Ancestry.com and 23andMe—yielding more than 8 figures in contract value and establishing the footprint for new opportunities.• Successfully closed 3 new seven-figure contracts representing a new company baseline for deal size. Exceeded quota during my tenure • Managed the company’s largest account to ensure full integration to their mission. Leveraged new offering to lock down multi-year agreements with $1M in new incremental revenue.• Participated in the sale of the company to OraSure where my commercial business represented 40% of company revenue at a 3X multiple for sale.

Enterprise Account Director for global companies providing system level software solutions, IT security identity and access management, storage management, ITSM, application performance tools, project portfolio management solutions, business service level management, and governance solutions.

Account Manager of national and global named accounts for global provider of enterprise, SaaS, cloud, mainframe software, and consulting services. Provided system-level software solutions, identity access management, and other security management solutions, as well as ITSM, business service management, governance, and ITIL education programs.• Exceeded assigned new revenue goals in Y1 and achieved 30% new growth in Y2. • Leveraged internal resources to drive customer success for newly launched solutions.