John B. Richards

John B. Richards Email and Phone Number

CEO | Board of Directors | Starbucks | Four Seasons Hotels | Elizabeth Arden | LifeTime Fitness | Joint Chiropractic @ The New England Consulting Group
John B. Richards's Location
Phoenix, Arizona, United States, United States
John B. Richards's Contact Details
About John B. Richards

An accomplished CEO and board member for iconic consumer companies at their inflection point : Four Seasons Hotels, Starbucks, Elizabeth Arden Red Door , John Richards brings success and meteoric growth to these firms. His expertise, built on a CPG foundation and success in travel, hospitality and specialty retail, translated to healthcare services, fitness and beauty services in a range of multi-channel growth environments. John brings deep knowledge of affluent consumers , proven digital marketing, operations, and real estate skills, driving strong financial results. With 20+ years of public and private board experience,he is well versed in Boardroom & Corporate Governance, IPO and private equity funding. Highlights:Global Branding & Operations: Built Four Seasons Hotels global brand strategy, marketing infrastructure and new standards growing from 8 to 42 hotels, in from 3 to 22 countries and $400 million to $2.5 billion revenue. During my tenure in the 90's, as CMO and EVP Operations, Four Seasons became the luxury hotel leader.Meteoric Growth & Innovation: Grew Starbucks into a national chain by achieving record retail expansion. Built operations team that grew the company from 500 to 3,000 stores, and $400 million to $2.5 billion in 3 years. 'Comp' store sales doubled from 3% to 7+% through new products (Frappucino), acquisitions (Tazo Tea) while I served as its first President of Starbucks N.A. Rebuilding Legacy Brands: Rebuilt the classic Elizabeth Arden Red Door brand. Created/executed a complete new 'end-to-end' strategy. Built a team that doubled store counts and profitability with improved margins, new skin care products and digital innovation as President and CEO. Specialties:StrategyPrivate EquityInternational DevelopmentHealthcare servicesMulti-Location | Channel Strategy Digital | Social Media Unit growthBrand ManagementM&AE Commerce CRM | Loyalty Fitness | Spa CPG Hotel | Cruise | Retail | Operations

John B. Richards's Current Company Details
The New England Consulting Group

The New England Consulting Group

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CEO | Board of Directors | Starbucks | Four Seasons Hotels | Elizabeth Arden | LifeTime Fitness | Joint Chiropractic
John B. Richards Work Experience Details
  • Academy Learning Holdings
    Executive Chairman
    Academy Learning Holdings Jul 2021 - Present
    Serve as Chairman and principal sponsor for a leading group of vocational schools DBA Boca Beauty Academies providing training and licensure for over 1000 students annually in careers in the health,beauty, and fitness industries centered in southeast Florida.
  • The New England Consulting Group
    Advisory Partner And Principal
    The New England Consulting Group Jul 2016 - Present
    Westport, Connecticut, Us
    Affiliated with this leading Management Consulting firm providing marketing and strategy counsel to a variety of fortune 500 firms . Drove growth and organization strategies for e.g., Medifast in retail weight loss ( NYSE: MED) Ahava skin care products ( Israel) ,Mimi's Café casual dining ,Firehouse Subs quick service food, Suntory Beverages ( Japan ) Served as interim CEO for Picture People a retail portrait chain leading to a successful sale and Envision a scholastic learning company executing a complete rebranding and repositioning .
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  • Actio Analytics
    Vice Chairman Of The Board And Founding Partner
    Actio Analytics Aug 2016 - Oct 2019
    A software service designed to bring compelling analytics , insight and performance dashboards in instant mobile form to all multi unit restaurant and hospitality operators from QSR to full service environments
  • Life Time Inc.
    Member Board Of Directors | Committee Chair
    Life Time Inc. Aug 2006 - Mar 2019
    Chanhassen, Mn, Us
    Board member and Chairman of the nominating and governance committee and member of Finance committee of this leading, high growth $1 Billion+, 100+ unit fitness and healthy way of life concept, offering a wide variety of fitness, health maintenance, chiropractic and beauty services. Company taken private in transaction creating record shareholder value in 2015 during Mr. Richards' tenure on the Board.
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  • The Joint Chiropractic (Nasdaq:Jynt)
    Ceo | Lead Director | Board Of Directors
    The Joint Chiropractic (Nasdaq:Jynt) Jan 2012 - Jul 2016
    Drove aggressive growth creating the largest private pay operator and franchisor of Chiropractic services in the United States to more than 325 clinics in 30 states. Architect of initial growth strategy, infrastructure and capability development. Led initial public offering (IPO : NASDAQ JYNT) introduced corporate-run model and initiated aggressive national expansion while building a leadership position in the $15 billion Chiropractic market. Achieved annual doubling of enterprise revenues, 30+% comp store sales and 100% clinic growth from 150-325 clinics.Transitioned to franchise sales management .
  • The Red Door By Elizabeth Arden
    Ceo, President , Board Of Directors
    The Red Door By Elizabeth Arden Oct 2002 - Jul 2006
    Stamford, Connecticut, Us
    $220 Million private-equity backed company and largest North American purveyor of luxury spa, salon services and products provided through four divisions: Red Door Day spas, Red Door Hotel and Resort spas, Mario Tricoci and Prestige Department Stores (SAKS Inc.), encompassing 110 units and 5000 associates.Recruited by investors to transform this operations-driven organization into a growth business focused on the Red Door Spa brand. Built executive team including CFO, CMO, SVP HR, Design and Construction, and CIO. Secured financing and initiated final restructuring strategies for early financial exit. Named Portfolio CEO of the year.• Dramatically improved financial position resulting from initial acquisition financing and pre/post-9/11 business climate. Grew sales from $167MM to $200MM (+18%), increased EBITDA from $8.8MM to $14MM. (+59%) • Created vision and developed strategic plan, operating programs and standards to maximize brand potential of Elizabeth Arden Red Door Spa, divested under-performing department stores improving margin from 33% to 39%. • Drove hotel and resort strategy working with developers to integrate Red Door Spa brand• Redesigned store model to enhance the consumer experience and product sales, including layout, service mix, design and construction economics. Added 12 units in 14 months and achieved all targets.• Created aggressive Internet strategy that propelled web gift certificates from 5 to 37% of free-standing unit sales. Introduced Industry’s first on-line booking capability and frequent guest program.
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  • Dean & Deluca
    President | Ceo | Board Of Directors
    Dean & Deluca Dec 2000 - May 2002
    Wichita, Ks, Us
    Recruited to take company public during the 'dot com' era, leveraging its strong brand while further developing its internet, catalogue and retail capabilities and private label products for mass distribution and corporate sales. Recruited and developed executive team, improved internet and catalogue profitability. Marketed company for private sale.
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  • Starbucks
    President North American Operations
    Starbucks Sep 1997 - Dec 2000
    Seattle, Wa, Us
    Responsible for North American operations of the company, including all operations of retail stores, design development, construction and marketing. Oversight of consumer product development, partnerships and acquisitions. Drove dramatic growth and profitabillity from 500 to 3000 stores establishing a national footprint and achieving comp store sales growth from 3% to 7+ %
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  • Four Seasons Hotels (Nyse Fs)
    Executive Vice President : Management Committee
    Four Seasons Hotels (Nyse Fs) Sep 1987 - Sep 1997
    Toronto, Ontario, Ca
    Responsibility for North American and European Operations, world wide Marketing and Human Resources. Member of the Management Committee. Drove development of Sales and Marketing organization and expanded operating standards supporting initial expansion of this leading luxury hospitality brand from 8 to 42 hotels, in from 3 to 22 countries. Achieved luxury brand leadership eclipsing Ritz Carlton by the mid 1990s.
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  • Royal Viking Cruise Line
    Vice President Marketing And Planning
    Royal Viking Cruise Line Nov 1981 - Feb 1987
    Chief marketing and planning officer (CMO) for this premier luxury global cruise line. Worked with Tor Hagen, current Chairman and founder of Viking River Cruises, and Warren Titus, founder and later creator of Seabourn Cruise Lines to execute a resurgence and successful turnaround of this global luxury cruise line. The company was sold to Norwegian Cruise lines in 1986.
  • Mckinsey And Company
    Engagement Manager
    Mckinsey And Company Sep 1976 - Sep 1981
    Us
    Strategy Development and implementation : Consumer ,Transportation , Financial services ,Non Profit Clients included: Marriott Corporation, Heinz, DB Bankers Trust, The National Symphony, Consolidated Rail Corporation (CONRAIL), RJ Reynolds Foods and Beverages, Del Monte Foods, Ciba Giegy, Drexel University.
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  • Procter & Gamble
    Sales Management
    Procter & Gamble Jun 1970 - Jun 1974
    Cincinnati, Ohio, Us
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John B. Richards Skills

Strategy Start Ups Leadership Marketing Strategic Planning Management Board Of Directors E Commerce Business Strategy Crm Team Building Sales Marketing Management Product Development Sales Management Mergers And Acquisitions Management Consulting New Business Development Marketing Strategy Business Development Resorts Hotels Integration Program Management Business Process Improvement Restaurants Hospitality Real Estate Public Speaking Food Customer Relationship Management International Business Development

John B. Richards Education Details

  • The Wharton School
    The Wharton School
    Multinational Enterprise
  • Bucknell University
    Bucknell University
    Sociology

Frequently Asked Questions about John B. Richards

What company does John B. Richards work for?

John B. Richards works for The New England Consulting Group

What is John B. Richards's role at the current company?

John B. Richards's current role is CEO | Board of Directors | Starbucks | Four Seasons Hotels | Elizabeth Arden | LifeTime Fitness | Joint Chiropractic.

What is John B. Richards's email address?

John B. Richards's email address is ri****@****usa.com

What is John B. Richards's direct phone number?

John B. Richards's direct phone number is +160286*****

What schools did John B. Richards attend?

John B. Richards attended The Wharton School, Bucknell University.

What are some of John B. Richards's interests?

John B. Richards has interest in An Electric Car Charging Initiative, "z Charge, The Chiropractic Place.

What skills is John B. Richards known for?

John B. Richards has skills like Strategy, Start Ups, Leadership, Marketing, Strategic Planning, Management, Board Of Directors, E Commerce, Business Strategy, Crm, Team Building, Sales.

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