Richard Sander Jr. Email & Phone Number

Immokalee, FL, US

Louisville KY

Louisville, Kentucky Area

• Steered development teams in Scaled SAFe Agile. Drove Iteration and architectural planning with Release Train Engineer (RTE), stakeholders, developers, and testing teams. Headed several development and infrastructure.
• Oversaw development teams that supported Medicare Annual Election Period (AEP) sales in Scaled SAFe Agile. Led teams to quickly and with quality in modifying call center application to be used by retail sales team.
• Spearheaded Medicare producer onboarding development / modernization for internal agents, external agents and agencies.
• Created Humana’s first Group Sales Agile team from the ground up. After 1 year, team received the highest business partnership engagement scores in the history of the division.
• Coached new Scrum Masters as well as development and business team members, supporting each individual throughout the Agile journey, allowing quicker adoption of Agile principles and overall successful projects.
• Conducted Release and Sprint planning sessions as well as daily Scrums, story grooming, and Retrospective sessions.

Louisville, KY

• Built and sustained strong relationships with business product owners and managers as well as daily interaction with enterprise IT PMs, architects, business consultants, and business side PMs and process managers..
• Resolved conflicts between traditional Waterfall development teams and Agile methodologies.
• Utilized traditional SDLC methods, practices, and change management standards, delivering Waterfall projects on-time and on-budget.

Oversaw central production and technology hub consisting of 300+ full time employees (FTEs). Managed 6 departments within 2 operating divisions that collected, analyzed, and distributed news and advertising content throughout North America, Fortune 1000 companies, and the US Government. Reported to and worked with COO and executive team to develop and.

• Empowered management and supervisor staff through ownership and exposure to corporate executives.
• Executed Disaster Recovery Plan during Hurricane Ike. VMS staff relocated to, and worked out of, Peak10 (a collocation facility) for 1 week until power was restored; downtime was less than 18 hours.
• Outsourced transcription department offshore, which contributed towards $300K in annual savings.
• Centralized production staff to Louisville, KY to consolidate management, allowing cross training and improving quality and standards, increasing quality by 28% with an annual cost saving of $1.2M.

Manhattan, NY

• Operated as PMO for all VMS development initiatives. Conducted weekly Steering Committee meeting with VMS executives. Managed geographically dispersed teams of up to 10 developers per team with resources in Chennai.
• Utilized cross-training, Continuous Improvement Cycles (CIC), technology, and workflow enhancement initiatives for increasing overall productivity; reduced staff by 52% with annualized savings of $9.3M over 5 years.
• Initiated, presented, and managed a speech-to-text initiative that yielded $2.5MM in additional annual revenue.
• Executed a streaming video product that generated over $8M in additional annual sales.
• Contributed to the highest profit margin in company’s 25-year history through delivery of overall cost savings, cross-training opportunities, and enabling technology to automate manual tasks that increased efficiency.
• Reduced turnaround to client from 5-day high to same day service, condensing both shipping and labor costs. Strategic and centralized office positioning allowed shipment via UPS to be accepted until 2AM EST and.